Post Reply

What's App Backup not working

OP Sephi

23rd September 2014, 03:08 PM   |  #1  
OP Senior Member
Thanks Meter: 7
 
321 posts
Join Date:Joined: Oct 2008
Hello there,

I got a problem. I had to send in my Note 3 for repair. Before that, I made backups from my what's app database and copied it over on my PC.

Now I got my Note 3 back and I put the database back in the What's App Folder, trying to restore them. What's App finds the database and asks me if it should to a backup. I say yes, it calculates about 10 minutes and then tells me "Sorry, we couldn't restore your messages". And that's it. Any idea?
23rd September 2014, 09:21 PM   |  #2  
OP Senior Member
Thanks Meter: 7
 
321 posts
Join Date:Joined: Oct 2008
Quote:
Originally Posted by Sephi

Hello there,

I got a problem. I had to send in my Note 3 for repair. Before that, I made backups from my what's app database and copied it over on my PC.

Now I got my Note 3 back and I put the database back in the What's App Folder, trying to restore them. What's App finds the database and asks me if it should to a backup. I say yes, it calculates about 10 minutes and then tells me "Sorry, we couldn't restore your messages". And that's it. Any idea?

No one?
24th September 2014, 03:25 AM   |  #3  
ph37rd's Avatar
Senior Member
Thanks Meter: 484
 
943 posts
Join Date:Joined: Oct 2012
More
Quote:
Originally Posted by Sephi

Hello there,

I got a problem. I had to send in my Note 3 for repair. Before that, I made backups from my what's app database and copied it over on my PC.

Now I got my Note 3 back and I put the database back in the What's App Folder, trying to restore them. What's App finds the database and asks me if it should to a backup. I say yes, it calculates about 10 minutes and then tells me "Sorry, we couldn't restore your messages". And that's it. Any idea?

Why not just contact WhatsApp support and ask them?
Post Reply Subscribe to Thread
Previous Thread Next Thread
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes


Top Threads in Android Apps and Games by ThreadRank