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[Q] On GT-S5570, Power button and Back button don't work once booted.

23rd August 2014, 07:53 PM |#1  
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G'day mates.
So, a phone was given to me in order to see what's up with it and possibly fix it. I was unable to do so, so I consult you guys for an advice.
When turned off, the phone can be turned on while pressing the power button(duh), however, when the phone is actually booted up, both power button and back button are dysfunctional, while the menu button works properly. The fact that power button works means that this is probably not a hardware issue, and the fact that this issue persists after factory reset means that this is not a probably a bug caused by installed software.
So, what do I do?
Last edited by VladimirVilimaitis; 23rd August 2014 at 07:59 PM. Reason: I accidentaly a word.
 
 
24th August 2014, 12:34 AM |#2  
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Well, bump, hope it is not against the rules.
24th August 2014, 12:55 AM |#3  
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It's not a good assumption that a factory reset would solve all software issues. If something has been changed or corrupted in the /system partition, a factory reset doesn't help. I'd try and reload the stock firmware via Odin to try first. That will overwrite the system if there are issues there. If that fails, you can always root and install other ways to navigate around like Pie controls.
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28th August 2014, 06:05 PM |#4  
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I'm back
Okay, I am here, sorry for late response.
So, flashing the phone with Odin to 2.3.6 fixed the issue with back button, thanks for that, but power button remains dysfunctional when powered on. Why? Perhaps it is, indeed, a hardware issue?
Pie control are not exactly an option here because that reduces the phone resell value.
Last edited by VladimirVilimaitis; 28th August 2014 at 06:10 PM.
28th August 2014, 09:38 PM |#5  
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Bump.
29th August 2014, 05:06 PM |#6  
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Nobody?
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