Exclamation [Q] Longer Messages Are Not Displayed

Hi all,
I have a XOLO Play Smartphone http://www.gsmarena.com/xolo_play-5591.php
Whenever i receive a message,in Whatsapp or FB app or any other application in which the message length is more than 200 characters,the application either crashes or doesnt display the message(it displays the message from the top but as soon as i scroll down to see the full message,the message disappears).
So i want to ask if any other phone has the same issue and is there any fix for the issue?
Thank You,