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play music won't download music

OP bduke97

9th July 2014, 04:35 AM   |  #1  
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Every time I try to download my music through Google play music it does not work. I am noticing this problem more on my nexus 7 but there have been some occurances on my galaxy s 4.

I have tried all basic trouble shooting. I have cleaned chache, force stop, clear data, uninstall and reinstall up dates, also I have tried to download different tracks in case there a problem with a certain one. I even got so desperate I did a factory reset on my nexus 7.

Any thoughts besides what I have mentioned above are greatly appreciated. I am getting desperate.
9th July 2014, 06:41 AM   |  #2  
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I'm having the same problem! It's driving me crazy. I've tried clearing cache, uninstalling the app, trying different songs / playlists.

I've tried two different ROM's thinking that maybe it was the new ROM I installed. Also having similar issues on my tablet. Both devices will download some tracks then fail with others but it's never the same songs or playlists.

My phone is a Verizon HTC One M8 and i'm having trouble on Sense ROM's, GPE and LiquidSmooth as well as issues on my Verizon LG G Pad 8.3
9th July 2014, 06:49 AM   |  #3  
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I have solved my problem. The problem was that I had just recently uploaded an album and Google tried to match some of my songs with theirs so it would upload faster. Well I found out I couldn't play the songs they matched. I deleted them and bam everything is fine now.

If that doesn't work for you I contacted Google and they said that with the most recent Google play music update there is a known problem that you can't download songs and they are working on it. Hang tight.

Sent from my Nexus 7 using XDA Free mobile app
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9th July 2014, 07:28 AM   |  #4  
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Quote:
Originally Posted by bduke97

I have solved my problem. The problem was that I had just recently uploaded an album and Google tried to match some of my songs with theirs so it would upload faster. Well I found out I couldn't play the songs they matched. I deleted them and bam everything is fine now.

If that doesn't work for you I contacted Google and they said that with the most recent Google play music update there is a known problem that you can't download songs and they are working on it. Hang tight.

Sent from my Nexus 7 using XDA Free mobile app

Thanks for the info. I haven't uploaded anything to my library in over a year so I doubt that's the issue.

Guess i'll just tough it out. Ugh.
11th July 2014, 01:31 AM   |  #5  
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Originally Posted by edgemaster191

Thanks for the info. I haven't uploaded anything to my library in over a year so I doubt that's the issue.

Guess i'll just tough it out. Ugh.

I'm having the same issue, have you been able to find a fix? I contacted Google and am waiting for their email.
11th July 2014, 01:46 AM   |  #6  
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Quote:
Originally Posted by nsmith4

I'm having the same issue, have you been able to find a fix? I contacted Google and am waiting for their email.

Unfortunately no. I contacted google support and I'm still waiting for a reply. My temporary solution was to install Spotify and try out their free trial.
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