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Zenfone 5 not charging when turned on !

18th August 2014, 07:26 AM   |  #1  
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What happened before this happened :

I charged my phone with a car charger with the same USB cable which Asus provided

Now, today, i can't charge my phone while it's on and even if i turn off the phone the charging sign doesn't come which shows that the phone is charging but yes, it charges as after 10minutes of charging, When i turned on the phone it showed 10 % charged.

Also, the phone is heating very much now, it didn't before.

Any idea ? guys ! Help me ASAP !
3rd October 2014, 02:13 PM   |  #2  
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Quote:
Originally Posted by adnaanbheda

What happened before this happened :

I charged my phone with a car charger with the same USB cable which Asus provided

Now, today, i can't charge my phone while it's on and even if i turn off the phone the charging sign doesn't come which shows that the phone is charging but yes, it charges as after 10minutes of charging, When i turned on the phone it showed 10 % charged.

Also, the phone is heating very much now, it didn't before.

Any idea ? guys ! Help me ASAP !

I am facing almost the same problem.
My phone (45 days old) is charging only via Car charger and neither via A/C adapter nor via computer - USB cable.

Did you got any solution?

-Vijay-
8th October 2014, 08:50 AM   |  #3  
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Quote:
Originally Posted by _vijays

I am facing almost the same problem.
My phone (45 days old) is charging only via Car charger and neither via A/C adapter nor via computer - USB cable.

Did you got any solution?

-Vijay-

Replaced the phone :P
Flipkart \m/ !
8th October 2014, 08:56 AM   |  #4  
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Quote:
Originally Posted by _vijays

I am facing almost the same problem.
My phone (45 days old) is charging only via Car charger and neither via A/C adapter nor via computer - USB cable.

Did you got any solution?

-Vijay-

I suspect it's the charging port problem try giving it to Asus Service Centre in your city
16th December 2014, 01:45 PM   |  #5  
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Facing same problem
I am also facing same problem. Anybody has a solution to this. My phone is also 45 days old
23rd December 2014, 04:54 AM   |  #6  
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Quote:
Originally Posted by hotvibes

I am also facing same problem. Anybody has a solution to this. My phone is also 45 days old

Took the phone to Asus service center. They said that the motherboard has gone bad, and will have to be replaced. Luckily the phone was under warranty
So, if you face this problem, only resolution is to take it to the service center.
4th January 2015, 03:55 PM   |  #7  
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How long does it takes to replace your zenfone in the service center?
28th January 2015, 06:45 AM   |  #8  
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Quote:
Originally Posted by kamube

How long does it takes to replace your zenfone in the service center?

They returned it back in a day. They said the motherboard had gone bad and had to be replaced.
Its working ok now.
27th February 2015, 03:49 PM   |  #9  
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Quote:
Originally Posted by hotvibes

They returned it back in a day. They said the motherboard had gone bad and had to be replaced.
Its working ok now.

And did you have to pay for it or it's Manufacturer's fault?
6th March 2015, 03:50 PM   |  #10  
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Solution!!!
Quote:
Originally Posted by minhntp

And did you have to pay for it or it's Manufacturer's fault?

People I found the solution. In Argentina (where I live) asus hasn't support. But I found that you can charge the battery with any charger of 500 mA(no original of 1350 neither 1000, which is the most common today).

You can charge the battery in the car too, ps3, ps4, computer or you can buy an externa battery with the output of 500 mA.

I hope that helps you

Regards!!!
Last edited by DaniEconomy; 20th March 2015 at 03:40 PM. Reason: Error Corrected

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