CRASHED!

[THE PROPHETOR!]

hey people....

i was just upgradeing the radio stack to v.4.21 beacuse mine was v.4.20 and as i was installing it on the xda, it said "Upgrade failes" and crashed. I then tried a soft and hard reset and it just crashes again.

Can some one PLEASE help me...

Thank you so much

jay

[yorkie-7]

Apart from a sof and hard reset, what else have you tried to resolve the problem?

[THE PROPHETOR!]

nothing :cry:

i dont know how.....i have had the XDA for 1 day :oops:

any advice i would be VERY greatfull....

even if u think it may not work.

thank you so much

jay

[gb155]

well looks like you may well have a dead one day old xda on your hands there jay

[THE PROPHETOR!]

no :cry: :cry: :cry: dont say that....

its not dead.....its just sleeping :P (hopefully)

please help any body...*does a jig to get people to help* lol :D

jay

[Qman]

"it said "Upgrade fails" and crashed. I then tried a soft and hard reset and it just crashes again."

Can some one PLEASE help me...

Crashed!!!!
What is being displayed on the screen?
Are you able to use your XDA at all?
Will it still connect to your PC via ActiveSync?

[THE PROPHETOR!]

the answer to all those questions is no....

no activesync

no using the xda

the only thing that is being displayed is the startup o2 sign and in the left hand bottom corner it says
g
r
s 31.85834 (or some number)

and then it goes to a blank white page.....

it keeps swapping back and forth from these two pages

thanks

jay

[yorkie-7]

Are you able to get into the bootloader?

press and hold to on/off button while soft-resetting.

Do you have a SD card reader?


Also, where did you get the xda from, just incase!?!

[THE PROPHETOR!]

im gonna try the bootloader thing....but what do i do if it works (im waiting for it to charge up abit before i do that) although i dont think it is charging :cry:

i dont have a sd card yet....

o2 online....i have insurance, i think (hope) they will change it....but im going away tommorow for 4 weeks....and im stuck without a phone...so i wanted to know if there was a way that i could reinstall it again... :cry:

thanks again york for your help :D

jay

[THE PROPHETOR!]

hey yeah i can get to bootloader

wallaby bootloader v5.22

what do i do?

it siad there is a gsm erorr?

thanks

jay

[yorkie-7]

Right, well it's a start, unfortunatly without an SD card reader there is nothing that I know that will fix this problem, as you cannot use Activesync without the os loading.

I've had a quick look around the forums but all related articles on fixes suggest the need for a card reader.

When you did the upgrade, did you remember to remove the power supply first?.

It seems that leaving the power supply attached while upgrading the radio causes an internal configuration error.

If no one else here can help with your problem, you will have to send it back to O2, they will replace it for new, however, if they do kick up a fuss, remind them of the Sale of Goods Act (Amendment) 2003.

Sorry, that's about as much as I can do mate. Good luck, and don't be but off the xda by this problem, I got mine of ebay and broke the screen within a week, had to fork out another £130 for a new screen, but I'm very glad I did.

[THE PROPHETOR!]

ok thanks york......

i will give o2 a call..... :D

thanks

jay

[Qman]

hey yeah i can get to bootloader

wallaby bootloader v5.22

what do i do?

it siad there is a gsm erorr?

thanks

jay

Great now press the Calender button, that should put you in the GSM
bootloader mode. From there run some of the options ect.., try changing your band to 900 and see if that helps also try turning the radio off as that might let your XDA bootup.

[THE PROPHETOR!]

hi....i tried that and it kep saying....

gsm turn ON fail!!

any more ideas?

thanks