Device Switching OFF

[Fadyco]

I've had WM2003 installed for over 2 months now without any real problems. Recently, I noticed that the qtek is completely switching off by itself every few days. When power button is pressed, the device reboots and is back to normal for another few days. The battery is always charged, so that is not the problem.

I'm running:

ROM: 4.00.01 ENG
Date: 05/16/03
Radio: 4.21.00
Protocol: 32S54

Any suggestions? Can I upgrade? If so, how?

Thank you

[faisal]

Fadyco

I have a QTEK 1010 and I have a similar problem. Did you find a solution?

Model PW10A1
ROM version 3.16.52 ENG
ROM Date 03/10/03
Radio version 3.19.01
Protocol version 32S54

The device works well but periodically goes off (PDA and cell phone) and pressing the power button at this point soft resets it. I have tried removing add on software (D9 dialer and SMS name utility), soft resetting and hard resetting.

A hard reset seemed to solve the problem - until I synched with Outlook again - but then maybe I did not wait long enough since even after synching and software being loaded, it does fine for hours at a stretch. It is my impression that an incoming or missed call causes it to do that but since it happens inconsistently, I cannot tell.

[jta]

I had this issue... very frustrating.

So, I just called T-Mobile, and exchanged it for a new one... They didn't know why it was resetting itself.

The new one works fine, I have not had a single instance of it resetting.

So, I dont think that it is software...

J

[faisal]

jta
Thanks. Are the software versions the same on your old and new machine?

for me, it is more problematic since there is no local dealership here and I bought this one in Dubai..

I may end up calling them anyway to see what can be done

[jta]

the XDA was resetting in the original 3.14.40 TMobile Rom, I also tried 4.00.05 and 4.00.10, cooked in Jeffs ROM Kitchen...

All of these versions had the same problem. So, I believe that it was hardware.

On my new XDA, I have tried various versions of ROM, including various options on these roms from basic (no extra options) to 'as much as would fit'... including various Phone Applications, such as PhoneExt....

Hope this helps!

J

[Qman]

I've had WM2003 installed for over 2 months now without any real problems. Recently, I noticed that the qtek is completely switching off by itself every few days. When power button is pressed, the device reboots and is back to normal for another few days. The battery is always charged, so that is not the problem.

I'm running:

ROM: 4.00.01 ENG
Date: 05/16/03
Radio: 4.21.00
Protocol: 32S54

Any suggestions? Can I upgrade? If so, how?

Thank you

I suggest upgrading your ROM from 4.00.01 to one of the newer ones(4.00.05 or 4.00.11) over at Jeff's ROM Kitchen and using the SD card bootloader method to upgrade (thats if you have a PC SD card reader).

Jeff's kitchen (ROM Kitchen)
http://cuba.calyx.nl/~jsummers/ROMkitchen/


HTH