Problems with Audible.com?

[loegel]

I'm having problems with audible books from audible.com. Specifically, the audible ppc software won't load on my i-mate ppc pe because it claims that it is having problems connecting to the device. Audible's help (such as it is) seems to think that the problem is with activesync 3.7.1 and that installing the old v.3.7 will solve it. Though it sounds to me like audible is just too lazy to support it's product, I tried. Loading v.3.7 doesn't make bit of difference.

Has anyone gotten audible content to work on an XDA II/i-mate/MDA II?

[dadarkmcse]

Audible works fine with my i-mate. Are you having problems installing the software or activating it? Personally, I haven't had a problem with either, except the software (upon install) occassionally complains it can't find the device. I find if I try to close the install it will let me install then... or I install via the CAB file.

Jon.

[loegel]

Thanks for the help!

Seems that if you close the box which opens when the install program "tries to connect to the device," then the install program continues to work properly and successfully installs version 3.5 onto the pda. After this, the pc-based software recognizes the pda and transfers programs to it which are usable.

Activation occurs normally for both the proprietary program and MS's Reader.

Audible.com would be wise to recognize this situation and take note for tech support purposes.