sms not received

[MrBatch]

i run 4.00.05 wm2003 and rsu 4.21.X ( was 4.21 ) and often have trouble receiving SMS. I can send OK and they are delivered and lots have been sent and don't come. I ask for provider ( MOVISTAR ) to send SMS account balance info to test and they send and i don't get them. Coverage is fine, tried a network bounce ( select other provider , then back to relog onto Movistar with no joy )

Any ideas or codes I can put into phone to try to fix or unblock a potential queue??

Thanks in advance.

[Qman]

Been there seen that and the only thing that fixed it for me was a hard reset. If you like you can use Pocket Backup to do a full backup then restore everything except the the inbox.

Pocket Backup can be found at:
http://www.spritesoftware.com/home.html




HTH

[MrBatch]

@ qman,

thanks - i think a restore may have caused the problem as I agree if you restore the inbox sms seem to stop. running cleanmail empties all the mail ( same as restore without mail restoration i guess ) and then sms works again.

all well and good BUT.... whats the point of pocket backup and mail backs if when you restore you either dont restore mail or do a cleanmail afterwards to get SMS to work?? bit confused by this - anyone know more about pocket backup, cleanmail type things that allow restore of mails and functioning sms afterwards??

[jmbneaf]

Been there seen that and the only thing that fixed it for me was a hard reset. If you like you can use Pocket Backup to do a full backup then restore everything except the the inbox.

Excellent - I was having this very same problem!

I went into Pocket Backup - made a backup - then restored everything except for my inbox. And "wal-ah" my SMS receieve is working again!

Thanks a bunch! saved me from doing a whole hard reset and re-blow of my PPCPE !

-JB