WARNING: Do not break your Sync-Connector

[minto]

:shock:

The connector for active-sync of the XDA is very badly constructed.

Until I got my new XDA2, I had a XDA1. I had it exchanged (warranty) against the XDA2
after some discussion with o2 about bad quality ot the xda1 (I had it 3 times repaired, but it broke soon again. Last problem: the connector for syncing broke 3 days after I got the replacement xda.)
The problem seems to be the smal plastic lid that holds the contacts:
While the plug resting on the plastic lid and the metal frame not supporting the plug suffiiciently because of a quite big gap between them, the lid could easily break if force
is applied up- or downward.
This way my last replacement XDA1 deterioated.

(Un-)Fortunately, the active-sync+charge cable (non O2-accessory) I had for XDA1 my seems to be pin compatible (syncing works).
So the plug is the same, and one should be VERY careful with it.
->Also the original charging adapter is constructed in a way to send bending forces to
the small plastic lid of the inner connector (good to know for warranty discussions).

I actually think of a plug-adaptor, that interfaces between the original plug and the outer
world. It cold be supported via a steelframe that one integrates into the original wallet.
Ideas are welcome!



Summary for the lazy:
---------------

! The Active-Sync-Plug is *badly* constructed.
- The inner plastic lid holding the connectors BREAKS easily.

---------------------------------------
!! So beware of cables attached to the sync connector. !!
---------------------------------------

Use only the craddle that applies forces only to the case of the XDA


:!:

[Biso007]

May I add on top of this ... it happened to me and the USB connector is broken. The bad news is: there is NO way yo fix it and as it's integrated with the main board (the power pin) the only option is to replace the main board :x :cry: :evil:

Guys, be more than just careful with your devices on that point.

[lwesson]

May I add on top of this ... it happened to me and the USB connector is broken. The bad news is: there is NO way yo fix it and as it's integrated with the main board (the power pin) the only option is to replace the main board :x :cry: :evil:

Guys, be more than just careful with your devices on that point.

This is not necessarily true. We have the sync and audiojack connectors in stock and can replace them. They are a pain, but doable.

[Biso007]

May be you are right, but it's the case with my device. They said the connection point with the power track (pin) is lost, so the main board has to be replaced. Or maybe they are not equipped the same way you have at USA, and the shipping cost makes it more expensive :(

[fudgebottom]

In Australia the O2 service Centre will charge you for a compleate replacment main board, they say they can't fix the connector and because the phone was out of warranty they simply charge for a compleatly new board :x SHARKS!

[munkeemajic]

Hi Guys,

I used a company in the UK to repair by busted XDA 2. The damn connector fell out when using an aftermarket in car charger. Got his company to repair it. Were pretty good. their web site adress is www.apexlaptops.co.uk

I was pleased wit the service. Hope they can help you like they helped me!

Good luck guys.

[KruseLudsMobile]

I had my unit connected to a cable and landed on the floor - connector first. OUCH. The female connector on the bottom of the unit was loose - and the unit became useless (connections no longer worked). I sent it to Pocket PC Techs, and they fixed and returned it all within a week, and for a very reasonable fee as well. Try them. It'll probably work. Just be gentle with it when it's plugged in.

[brentwebster]

p n

[fluffcat1]

Hi guys. Just to let you all know that i do repairs on sync connectors if anyone has got a broken one. The repairs are done same day sevice, so the day i recieve the phone i repair it and send it back out to you the same day. Th cost of this repair is £40-00. My contact detials are brent.webster@yahoo.com. Email me for further details

Hi Guys, just to let you know that brentwebster has used the picture from my auction and I sell the connectors for £10 on ebay, if you are fairly good with a soldering iron you can do it yourself - I'll give a discount and free postage in the UK to members of XDA-developers who mail me before buying for details :-)

Richard / fluffcat1

http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=9707299579

[brentwebster]

o p

[fluffcat1]

I can supply these connectors at £8 to anyone that wants them. :wink:

PM me for a better price :twisted:

Richard

[fluffcat1]

Another person offering this service to those who can't do it themselves:

http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=9704914642

£39.99 plus return postage, paypal accepted, 647 feedback rating ( 1000 under mne but there we go ) , no affiliation blah blah blah. Maybe brentwebster can start a price war with them as well?....

Richard

[daveecker]

Can anyone repair this????
If they can please email me with details (address, cost etc)
My email is drummerdavee@hotmail.com
Thankx

[korndog]

I have one with the connector completely off. Rather soldering a new one on, I was thinking of hard wiring a usb lead on, to fit my arkon gps receiver. Does anyone know the pin outs. I only need data in/out, ground and vcc