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robheathcock
24-12-2003, 03:25 PM
hi

im a bit new to all this xda stuff.

ok ive just installed active sync 3.5 (from the cd). the phone will sync with my pc, however when i try to explore the xda the window opens and nothing happens. after about a minute this message appears -

critical communications service failed to start. then it says to restart.

tried this and then tried the latest active sync to no avail - what am i doing wrong.

all help much appreciated.

Swifty
24-12-2003, 03:41 PM
Are you running any firewall software on your PC ?
This can stop communication with the ppc, you can try disabling the software and try to explore again.

HTH
Neil

robheathcock
24-12-2003, 05:22 PM
tried that but it does exactly the same thing. it syncs perfectly but no exporer.

any other ideas

thanks

monika69
29-12-2003, 01:52 PM
which is 3.7.1 is shall do the trick and operate flawlessly

here you have a link:

http://www.microsoft.com/windowsmobile/resources/downloads/pocketpc/activesync37.mspx


regards, monika