Sardara
20th February 2004, 10:07 AM
I have an XDA II, bought from the UK. I live in E. Africa so sending it back is a hassle. EVer since I bought it, although it was OK for a few days, a msg then came up saying "There is no bluetooth hardware installed on this device". This means I cannot put b/t on or off. Also, it affects the performance of the XDA II as it crashes frequently and loses Activesync connections frequently. The odd thing is that SOMETIMES, after a hard reset, it's OK again. But then when I do a subsequent hard or even soft reset the same problem occurs! So it DOES work. But not consistently. I conttacted O2 by email & tel. They were semi-helpful. I returned the XDA II to the O2 repair centre in London by courier (expensive). It came back, apparently repaired, but they had addressed the wrong thing and the problem still persists! I am loathe to sending it back without trying something for it - if you have any suggestions. Perhaps I can try a Rom Update or something to see if it sorts it. Even O2 are baffled, but I do not have the privilege of sending it off again because of where I live. Any suggestions or advice please? Many thanks.