strange problem sending emails

[martin kopplow]

Since yesterday I noticed a sudden problem with my XDA I can not sort out, and I would like to ask this community for help on this one:

Problem:
Emails stored in the outbox do not get transmitted during a GPRS connection with my provider.

Observations:
The login process goes as usual, it even says "sending emails ...", which takes the usual while, incoming mails get downloaded to the device, but after the connection is over it says "could not upload emails, check your setting or talk to the provider" in an alert box. When I look into the outbox all the mails I wanted to send are still there, and they are not just forgotten to delete after sending (I sent some to myself to check).

I have of cause checked the settings, and I know the account is working, because I can access it via my laptop.
The radio must be able to send, because it would not be able to establish a connection otherwise.
I resetted the device, but this had no effect.
I thried to use the dvice in a different GPRS zone (other city) but the issue remains the same.
I searched the forum, but did not find any usable information.

Question:
Have these things be observed before?
Does anyone have a hint on how to sort this issue out or what to look at closer?

Any hints would be appreciated,

Martin

[JUICEe]

i had this prblm b4...but then i used nPop and it worked fine, but now i dont even use that, i just use "myemail.t-mobile.com" as the outgoing mail, but thats just 4 TMO :wink:

[belial]

Problem:
Emails stored in the outbox do not get transmitted during a GPRS connection with my provider.

Martin

Well I know I cannot do that with my Device.

Here in NZ the ISP's block access to the SMTP servers from any connection outside their network.

They do this to stop Spammers using their SMTP servers.

Often they still allow access to the POP servers, because they are authenticated, which fits your symptoms, you can receive, but not send, via your GPRS.

One solution is to set the account up to use your cellphone companies SMTP server if they have one. So you send your mail via smtp.Vodafone.net.nz for example.

..Chuck..

[martin kopplow]

Thank you for your replies! :D

I checked with my provider to find out if they changed their POP/SMTP settings, but they didn't.

It then took me a while to find out this is a software issue.

In fact it is in some software on the device, and it comes back after hard resetting and copying back the SD backup. I did a double hard reset with a clean reinstall of all software and now I'm able to send mails again.

I could not exactly find out which part of the software, because I can not extract or delete individual files from the backup or resore thm one by one to eliminate faulty files. (is there a tool for this?)

I have the suspicion that establishing two active sync partnerships did the change: Before I had the problem, I had only one computer I synced with, but short before that I bought a new Laptop and now sync with two computers (one being a server, via a network). This might have corrupted something within the networking settings, that is not accessible via the option and connection setting pages.
I'd really like to have an overview page to check on all current settings instead of using settings... and options... dialogs in different locations, but that's another story.

It's working again. :)

Thanks once more for your replies!

Martin

[lgibbons]

My post is even more basic. I would like to see a short, simple sequence of events to "send an e-mail" from my sx-56.
A. Which program do I use to send (if there is a different one to receive, what it that)?
B. What are the entities that I have to enter into the fields, on which program?
C. What is the procedure for composing and sending the e-mail once the preliminary data has been entered?

The PDA works fine
The phone works fine

Thanks,

Lou