cannot receive any new SMS

[izeman]

hi all

i just found out that i cannot receivce any sms anymore.

this is really hard to notice if you don't KNOW that someone is sending you an sms ;). so i can't tell till when it did work, and when it stopped working.

anyone got the same problem before? this happened to me the second time now, and the only solution (for me) was to HARD reset the device (which is no real fun :().

any ideas?

regards ize|man

[Shadamehr]

Have you, after doing a ROM install, carried out a Sprite Backup Restore?

If so, that's your problem.

Don't ask me why (just do a search on this forum for more users examples), but when you restore the SMS/Email folders as part of a Sprite Backup restore, it corrupts the sms so that notifications are not shown, and the messages are not listed/stored.

In effect, invisible sms.

So far, I've not heard a single response to any user from the peeps at Sprite about this, even though this is a common and widely known problem now. But to be fair, i don't wish to be too harsh, as I find it a life saving application. How I got round it was to run the restore option on the phone NOT the PC (as this is the only way you can do a SELECTIVE restore of items), and unticked anything relating to sms/emails.

Then I found I had a decent restored phone (albeit minus any emails/sms), but with SMS working properly.

Let me know if this might be the case with you...

[izeman]

@shadamere

i'm afraid you're damn right :( i did use sprite backup - and i did (of course) restore my sms folder and me inbox folder.

i thought about that possibility as well - but wasn't sure of course. now that you're telling me it's sprite backup i can search for that in the forum.

and, i agree with you too: it is a very important app for me as well because i like playing around with a lot of programs ans roms ect....

thanks a lot for the help

bzw: maybe this could help: i just read about a sprite backup 3.0 (though no info on the homepage so far)

regards ize|man

[wiredup]

I had the same problem; ended up having to flash the damn thing and re-install all of my applications.

I DO use Sprite Backup, but I have no idea if I had done a restore or not and whether that terminated the capability.

[Shadamehr]

HELP AND ADVICE TO BOTH OF YOU THEN...

If you haven't done too much to your phone since the problem, do a HARD RESET, and then re-install Sprite Backup (the APPLICATION, not the data), onto your XDA.

Then, connect to your PC, and run the PC Service (needed for a restore if you saved the file to PC).

Now run the Sprite Backup program, ON YOUR DEVICE - this is important!

Choose the data file you have, that you wish to restore from, BUT, then go through the various options where you can tick or untick what you want to restore.

UNtick anything relating to the Email and SMS folders etc, and then start the restore process.

This SHOULD (if done properly), leave you with an XDA with all your apps, videos, photos etc etc on, and able to receive SMS messages as normal.

The only downside is that you will have lost any stored sms etc that you might have had.

But it's MUCH more preferable to an XDA with NONE of your data on at all.

Hope this advice is useful to you, and doesn't arrive too late!

[belial]

Or alternatively download CleanMail from their website and run it, this requires a soft reset but cleans up the mail/sms system and it will work again.

It also deletes all existing mails.

[Rabia]

i also had the same problem with spirate & what i do is restore without sms message & e-mail but i use spstudio to back them up, so after restoring with spirate i use sp studio & retrieve my sms's :evil: long way but something stupid in the sms db wich i think it is due to the constant changing of the db headers that doesn't allow u to retrieve message with db u need a program that talks to the inbox only & not the db

[Jeff]

I had this exact same problem!! I never received any SMS messages telling me that I had voicemail and I had about 10 messages and people pissed off because I never called them back! I used the tool on the Sprite website and POOF all the problems went away. I lost all of my prior messages, but not receiving SMS's was worse :shock: !

- Cheers

[Shadamehr]

It's a SWINE to find on the Sprite website, so here's the direct link to CleanMail for any that need it...

http://www.spritesoftware.com/downloads/CleanMail.zip

[Qman]

It's a SWINE to find on the Sprite website, so here's the direct link to CleanMail for any that need it...

http://www.spritesoftware.com/downloads/CleanMail.zip

WOW!
This is the first I've heard of this CleanMail program thanks for the link. 8)

[belial]

OK, Sprite Backup 3.0 Pre-Release now restores SMS/POP/IMAP correctly.

http://www.spritesoftware.com/forum/viewtopic.php?t=971

We'll be making it the official release, depending on customer feedback obviously (its a release candidate).

Any existing backup files will need to be restored with email deselected. From then on Sprite Backup 3.0 will backup/restore email/SMS services correctly.

..Chuck..