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mani
8th June 2004, 09:20 PM
help!! when my laptop starts, active sync does not load automatically, it gives a message saying "TCP/IP protocol not installed". i tried reinstalling active sync but it gave me message saying TCP/IP protocol must be installed before installation of active sync. i went to network settings n chose add >microsoft>TCP/IP, yet that dint solve the problem, please help

Qman
9th June 2004, 07:49 PM
WOW, what version are you using/installing?

paltom
10th June 2004, 07:33 PM
I had a similar problem, i've spent a whole day to resolve it!

This works for W2K.

1) Run Regedit
2) Find key: "HKEY_LOCAL_MACHINE\CURRENTCOTROLSET\SERVICES\WINSO CK"
3) Delete it
4) Find key: "HKEY_LOCAL_MACHINE\CURRENTCOTROLSET\SERVICES\WINSO CK2"
5)Delete it
6) Uninstall TCP/IP protocol in Network properties
7) Reboot you system
8) Install and configure your TCP/IP protocol

Be sure to make a backup of your Registry before you change it!

Now your TCP/IP will work again.

If you can't create a new partnership with your PPC, maybe your socket files should be corrupted...This was my problem! I resolve it exporting socket keys from another similar computer and importing them in my registry. After, all works fine!

Good luck.