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View Full Version : Adding Encryption stopped it from working


bapglnet
21st June 2004, 07:09 PM
We have a number of Pocket PCs some sold as “Siemens SX56 from ATT” and some as “Pocket PC Phone edition from T-Mobile”.
We were using them on the internet to read E-mail from Novell GroupWise Web access E-mail.
All was fine until we added 40 bit Encryption to our Web access E-mail at which time all of the Pocket PC’s stopped receiving E-mail. They will try to go to the login screen but just sit there with the little earth icon spinning and then stop with the error ”The page you are looking for cannot be found“.
The GroupWise Web site still works for the people that are using an iPaq or a PC on the internet.
Is there anyone out there that has an idea of what I need to do to get my Pocket PCs working again?

SP
21st June 2004, 08:18 PM
]Novell GroupWise Web access E-mail.


Hi bapglnet,

GW Web-email system uses standard encryption protocol SSL over http. So, you need to use your company's webmail address to login to your mailbox!

If you were using traditional WinMobile email client, then check for SSL connection check box in Accounts->Accounts...->[pop3]->...Next...->Options...

OR compare your email settings with those guys who have iPAQs

FINALLY,
ask your system administrator for webmail login address OR pop3 settings