How To Monitor Your GPRS Usage?

[ph4824]

I've been with o2 now for 1x month, just recieved my second bill. However I'm not happy with their billing or customer service at all. There are a number of things I have been unhappy including waiting at least 10 minutes in the que before I'm answered by an o2 customer service rep. Even then they contradict each other giving wrong information its rediculas!

Anyway I will put aside my complaints about o2 for now except to say that their online billing is also crap. Towards the end of June I ran out of free minutes which was suspect at the time so I only used my phone thereafter when I had to in order to prevent clocking up a larger bill. Well the day before my free minutes should be renewed my o2 online bill showed me that I had over 3hrs remaining of free calls even though my bill also showed me that I've been billed extra for calls as my free minutes ran out.

The other complaint I have and this is where I'm asking for advice is that o2 claim I've been connecting to their mobile.o2.co.uk website and downloading data - WHICH I MOST DEFINATLEY HAVE NOT BEEN!!!!

I have disputed this three times with o2 and spent HOURS on the hours on the phone at my expense but they are still billing me for the extra GPRS data. Is there a way to check how much GPRS data has been used on my XDA II?

FAQ from my-XDA.com says this...

Question 9:

How can I track what my GPRS usage?

Answer:

Select Programs > File Explorer > My Device > Windows. Scroll down to the application labelled ByteCounter. Tap and Hold and select Copy. Scroll up and tap the Start Menu folder. Select Edit > Paste Shortcut. This utility is now on your Programs menu , and will report statistics for the last active connection.

Having followed this instruction I have NO "ByteCounter" in which to copy.


Thanks

Paul.

[Rudegar]

http://www.spbsoftwarehouse.com/products/gprsmonitor/?en

you are going to pay :)

[davidand1]

What about using the GSM type connection instead of the GPRS one?

Do you get free GSM minutes as well as a certain amount of free GPRS downloads?

[ph4824]

Thanks Rudegar I'm trying out that program now.

davidand1, I'm with o2 on the 200 talk plan. I've not been told if I get free GSM minutes, I doubt it very much.

[Anonymous]

They don't tell you about it, although it'll be in the small print. I found out I get 500 free GSM minutes a month! It's admittedly slower than GPRS but there's a helluva lot less risk of incurring charges when compared to GPRS.

What do they give us these days, 1Mb free?! What a jip. I suggest you check it out, might be worth it...

[Marc MD]

SPB GPRS monitor is the way to go... it keeps track of your hourly, daily and monthly usages of GPRS.. it even creates a report for a certain period of time of how much you have spent or downloaded and uploaded.. really a must for mobile people...

[wobblypocket]

oo that pesky anonymous guest!
Suggesting a fine idea then riding off into the sunset like that!
I get 50 minutes a day free which i used to use to check my email with WAP. Tried to get my XDAii to connect via WAP but despite a soul-destroying series of contacts with Orange customer services and wire-free specialists i ended up non the wiser. If anyone can post the settings for orange WAP access i'll be v grateful.
I seem to remember seeing them on another page in this fine forum sometime in the past. Tried em to no avail.
Ta