outlook 2003 problems

[Bree]

hello all,

anybody using outlook 2003 yet? i'm having problems synching my contacts properly...seems that there is proper synching but when you use your device, some categories are missing, some contacts don't display the same info as in outlook, etc.

so i'm wondering, is it outlook 2003 or should i hard-reset my device(which i'm not too keen on doing)?

any feedback i will greatly appreciate

Thanks,
bree :cry:

[tomlow1]

Hey

Ive used Outlook 2003 ever since I got my XDA 2 so i'm not terribly sure what the syncronisation of contacts was like in previous versions.

To put it simply, if I get some info I want to add as a new contact, I usually wait until I go home and just put the info on the phone temporarily as a note. Many fields are missing, like "other telephone number" and proper formatting of the 'display name' is not possible directly off the phone... e.g. If I save a new contact on the phone as "Tom Smith", im stuck with it being saved as "Smith, Tom" until I open Outlook 2003 to change the display name there.

Also confusing, but not really a problem anymore is Business in Outlook is called Work on the phone... e.g. 'Work Telephone'.

I havent noticed any other problems, except that Outlook 2003 only synchronises the main e-mail inbox even though the phone will display empty folders for everything else such as sent items and custom inboxes.

Unless you're having some sort of other problem you wouldn't get any improvement from a hard reset. Let me know if what you're experiencing is different/worse.

Ash

[mvsmith07]

Had the same problem with name being swapped around to Surname, Forename but found a solution! When creating a new contact on the phone click the down arrow next to the name field and enter the whole name in the Last Name field. This will then save the contact in the format Forename Surname. The contact will also be saved correctly in Outlook 2003 unless you specifically want Surname,Forename formatting.

[Bree]

Hey

I havent noticed any other problems, except that Outlook 2003 only synchronises the main e-mail inbox even though the phone will display empty folders for everything else such as sent items and custom inboxes.

Ash

ey, thanks for the replies guys, as for the above situation, you can go to the mail options section in activesync then check the appropriate boxes for folders you want to sync. :)