cognito software

[grizly]

ok have just been given a xdaII by work but can not get past the cognito software it is running. I have no access to any of its features or even the software. i cannot delete software as it is for work any help would be very apreciated thanks

griz

[grizly]

anybody know this software?

[cruisin-thru]

Cognito Mobile Management is a powerful administrator function, enabling user rights to be applied to mobile terminals. Managers are provided with the tools to define parameters for voice and email usage; apply restrictions to Internet browsing; dispatch configurations, software updates, address books and system templates; and remotely retrieve detailed usage analysis. Most importantly all capabilities are executed remotely and discreetly.

[madkat]

Is this the Cognito you mean, grizly, or are you talking about the mobile messaging Cognito which takes over the entire device?

Messaging Cognito I can tell you a bit about - With the Siemens SX-56, the software installed itself from an MMC card. If you took out the MMC card and performed a hard reset it would go into normal Windows Mobile. However, you do lose ALL your messages. I've stopped working with Cognito units now so I couldn't tell you what they did with the XDA2 - though it's a safe bet it's in the Extended ROM. Unfortunately the software is pretty watertight. Early versions had bugs which would cause the phone tones to be heard when you hit the right regions of the screen - and, I think, allowed dialing! - but they probably fixed that (not that there was actually any way into the OS from the phone) so you're pretty much stuffed unless you overwrite the ROM. And then you won't have the Cognito software or data, and you'll be totally screwed.

[cruisin-thru]

grizly, I think there is a suggestion that Cognito lets the controller know when attempts have been made to circumvent the system, in fact every single keycode is probably uploaded at intervals. Is it worth trying? There is a reason for the installation of the cognito system, maybe you could buy your own phone and play to your hearts delight.

[grizly]

well i know the software is run from the memory card and it does take over the complete device so nobody actually knows a waay to get round this without losing information?

[grizly]

so can take it there isn't anyway then :(

[cruisin-thru]

You could try removing the memory card if present then doing a reset but as was said they have probably written bespoke software to the extended rom then locked so that even a hard reset will loop back to installation from extended rom which puts you back where you began but minus any data you may have had on the phone. can you say what it is you were hoping to acheive if it was possible to access the functions of the phone, or is it a secret?

[madkat]

The Cognito messaging software is basically a messaging app. Cognito used to use devices which had a 40x4 LCD display and a keyboard - clever little unit, looked quite robust.. but people still managed to cock them up on a regular basis. NTL used to use them as well as the company I worked for. They ultimately turned off the national radio network that the devices worked on - and instead of adapting the existing devices to run on GPRS or GSM, they backed out of the hardware thang and bought COTS devices. To save themselves many problems with support calls, they simply removed the ability to use any Windows functionality. I mean *ANY* Windows functionality. Many of our staff finished up with a laptop, a company mobile AND a PDA-Phone with the software on it. Which was a bit stupid when they could have just had the damn PDA and made calls from that!

grizly - is this the system you mean? With a grey background? There is NO way round it - even if you hacked up the installer etc and managed to create some magic key combination to show the Start menu/Today screen, you'd lose all your data and you'd have to call HQ and ask them to resend everything. And that gets suspicious after the 3rd or 4th time.

.. please don't expect replies within 24 hours every time - I sometimes don't check this board for a week and I'm sure others are the same :-)

[mukond3]

Is this the Cognito you mean, grizly, or are you talking about the mobile messaging Cognito which takes over the entire device?

Messaging Cognito I can tell you a bit about - With the Siemens SX-56, the software installed itself from an MMC card. If you took out the MMC card and performed a hard reset it would go into normal Windows Mobile. However, you do lose ALL your messages. I've stopped working with Cognito units now so I couldn't tell you what they did with the XDA2 - though it's a safe bet it's in the Extended ROM. Unfortunately the software is pretty watertight. Early versions had bugs which would cause the phone tones to be heard when you hit the right regions of the screen - and, I think, allowed dialing! - but they probably fixed that (not that there was actually any way into the OS from the phone) so you're pretty much stuffed unless you overwrite the ROM. And then you won't have the Cognito software or data, and you'll be totally screwed.

You said that after taking out the mmc and hard reseting the device it goes to normal Window Mobile but it doesnt for my MAgician PM10B. I even tried flashing it but still the Cognito Starts up itself.
Pls Help

[nnaeem11]

just a single hard reset and the device will on with windows mobile logo and qualities