USB device isn't matched the configuration ERROR help!

[snowdrop]

Hello,
here my problem in /var/log/messages after a cradle my himalaya:

Aug 25 15:31:01 lnx178 usbmgr[1828]: vendor:0xbb4 product:0xa02
Aug 25 15:31:01 lnx178 usbmgr[1828]: class:0xff subclass:0xff protocol:0xff
Aug 25 15:31:01 lnx178 usbmgr[1828]: USB device isn't matched the configuration

I can't establish a connection between my pda and debian :(

[cruisin-thru]

i know this sounds daft but have you tried plugging into a different usb port if you have more than one?