View Full Version : GPRS Failure: Error message
100
1st September 2004, 12:12 AM
Every time I connect to MOBILE WEB GPRS or WAP NETWORK GPRS, I get the following error:
"Cannot connect for an unkown reason. To check your connection settings and change them if needed tap Settings. If the problem continues, reset your mobile device according to your manufacturer's documentation and try again."
With a "Settings" link and a Dismiss button below that, in a bubble pointing from the Network/Coverage bars logo on the taskbar. :(
100
1st September 2004, 08:49 PM
Please? Anyone?
Inspector Gadget
1st September 2004, 09:26 PM
Hi,
Just need some clarification here - have you ever been able to access GPRS on this or any other mobile device?
I say this because I had exactly the same problem when I purchased my XdaII. Despite several (lengthy) calls to 02 Customer Services, each one accompanied by a request to activate GPRS (and an assurance that it would work within 24 hours), nothing happened.
It turned out that I was on an old, non-GPRS-enabled (but cheap!) tariff. Once the tariff was changed, everything worked fine (but after 5 days, not 24 hours - the XdaII just suddenly burst into life and I could suddenly email and everything!).
I got a refund for my calls to Customer Services, too...
Cheers
Gadget :roll:
100
2nd September 2004, 10:23 PM
Well mate, I've been using it on this tariff before.
I'll explain:
I was happily emailing etcetera, then an unfortunate incident occured where my screen cracked, so I sent it off to the service centre.
£150 later... I had a new screen AND a hard-reset :(
New SIM too... because I lost the old one in the mean time (XDA Service centre are seriously CR@P, it takes them 3 weeks not the quoted 3 days).
So New Sim and practically new phone... I had no GPRS :(
Bollocks bollocks bollocks.
mrg2003
3rd September 2004, 08:28 PM
Please? Anyone?
I get this sometimes when I swap sims. Needs a hard reset or re-run the O2 active setup thingy
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