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View Full Version : Qtek 9090 Audio in phone calling is very Bad.


the_erk
04-11-2004, 10:30 PM
hello with my Qtek

when i am in Call (receive or send) and
when i no speak the micro cut off and return to on when i re-speak !
but this system is not not very efficient and somme people
complain to me...

i have search option of energy save microphone or other and
i found nothing ...

you have a idea ??

a another french user of Qtek 9090 have the same problem...

paulmc
05-11-2004, 01:44 AM
start/settings/system -> microphone AGC, turn it off so that it doesn't change the microphone sensitivity.

the_erk
05-11-2004, 07:23 AM
thanks but no change with AGC settings
the AGC settings is for voice note not for telephony...

sjugge
05-11-2004, 09:32 AM
On my company we have all 4 devices with bad microphone. Everyone has to use a BT-HF. We are using Qtek 9090.

Anonymous
05-11-2004, 09:47 AM
This is actually a network setting and nothing you can control. The network simply disconnects you when it thinks you are not saying anything. Here in the UK the networks do teh same thing but due to many complaints they now replace the silence you hear with white noise so it sounds like you are still connected.

R

chosl
05-11-2004, 09:58 AM
According to the swedish distributor Brightpoint a fix for Bluetooth and microphone quality is soon to be released. All of the 9090s we have experience the same problems, bt stack and audio quality. Even had one that claimed that the license for the bt stack had expired :shock:

sjugge
05-11-2004, 10:06 AM
This is not only a network setting. When using HF the sound quality is great.

This is actually a network setting and nothing you can control. The network simply disconnects you when it thinks you are not saying anything. Here in the UK the networks do teh same thing but due to many complaints they now replace the silence you hear with white noise so it sounds like you are still connected.

R

chosl
05-11-2004, 11:53 AM
Sjugge, great for you :wink: For me HF quality is also bad and its not the hf that is defective :? My agc is disabled aswell...

the_erk
05-11-2004, 05:04 PM
Yes the Qtek 9090 have a microphone problem, is not the network is the Qtek.

I am in france on the SFR network, and the opérator not cut the sound in silence, the operator doesn't cut the sound, all is in continuous with all telephones except the Qtek :( :( :(

The micro has an intelligent system to improve the sound and saved the batteries I think. It would be necessary to cut it!!

i call the oficial Qtek repair service but...
the boss I say... You have ??? a 9090 ??? whaooo
not have info, not have doc...
I saw it in photo but I have touch it never !

the_erk
06-11-2004, 06:36 PM
i am make test with Bluetooth headset and sound in phone call is OK.

its just the internal microphone mode or heaset with cord...
have a problem with microphone level automatic ajustment...

for the moment, the Bluetooth headset is obligatory to correct call...

:evil:

harry_mb
10-11-2004, 11:26 AM
I recently bought an i-mate pda2k. The quality of the GSM is so low I am thinking about having to revert back to my Nokia for business calls! Microphone is intermittent, and sometimes inaudible. The signal is also sporadic, cutting calls for no apparent reason. I get same results with AGC on or off.

the_erk
10-11-2004, 07:21 PM
yes harry_mb !!

we are a lot

I have write to this has HTC but he didn't even answer to me.
HTC No have software or rom support !! just a repair harsware house.

it is my first Qtek
but especially my last,
more I would never buy a constructor's product that doesn't exist!!

fmatiyat
21-11-2004, 07:13 AM
I have experienced the same problem with i-Mate PDA2K here, in Dubai-UAE as well!
The first one that I bought some 40 days ago had a real miserable microphone.. so they replaced it for me... I am still experiencing the same problem of those " slience periods " while I am talking, which makes it for other people almost difficult to hear everything I say.
That was one thing.. the other problem is that the voice quality is really bad, everyone complains to me that I sound very far, i.e. my voice is too low ... when using BT, everything is fine !

kim71
30-11-2004, 08:00 PM
When I use my XDA II with its standard wired hands-free kit nearly everyone I phone complains that the voice volume is too low. The Microphone AGC setting in "Settings" makes no difference. It's only a simple level control that needs to be tweaked and is nothing whatsoever to do with the network. Does anyone know of any software tweak/fix available out there ? (XDA has the new Nov 2004 Rom pack).

veletron
01-12-2004, 05:50 PM
Even had one that claimed that the license for the bt stack had expired :shock:

Now thats one I keep seeing on my O2 XDA IIs !! Does not prevent BT from working/starting though - suspect its a MessageBox() left in by the programmers by mistake.

Nigel

Anonymous
01-12-2004, 07:48 PM
MY call quality is terrible. Fine on my end, but *really bad* on the other end. Sounds as if, like others have said, i was 5 feet from the microphone. How is it that one can pay so much more for a phone and have problems like this???

Anonymous
03-12-2004, 10:18 AM
Yes - another XDA 2s user with the microphone problem. Everyone I speak to asks me to speakup. Would love a fix for this

Anonymous
03-12-2004, 10:41 AM
Just got off the phone with the XDA data support people - they suggest a hard reset ;-)

Quality

Anonymous
03-12-2004, 10:53 AM
i've just come across a posting by psuter. He suggests holding the phone in the other hand and it only blo*dy works ! The mic for the phone seems to be near the reset pin hole so i've possibly been blocking it with my hand. Making an effort to speak directly into the mic hole certainly helps.

The XDA 2 didn't have this problem because the mic hole was next to the navigation disc.

tikkel
05-02-2005, 01:47 PM
....Even had one that claimed that the license for the bt stack had expired :shock:

As of today I have the same problem. I have installed upgrade Bluetooth 3500...Can you tell me how to solve the license problem?

Anonymous
12-02-2005, 10:35 AM
MIC IS OK WHEN RECORD FOR NOTE ! BUT ON PHONE IT IS BAD :(

Friends, I m from Turkey Istanbul and I m using a MDA III, it is new one. I have same problems who has them. but my microfon is working so perfect when I record for Note. it is just bad on phone calling.
I think to we need new phone software. me must look new one..
thank
ispir2000@hotmail.com
veysel
Istanbul TR,

HappyGoat
08-03-2005, 09:51 AM
Bumping this thread to see if anyone has found a solution to the Bad Mic problem.

Had some people tell me yesterday they could barely hear me while I was on the phone with them...is this a software problem?

Cheers,

HG. :)

rune
08-03-2005, 11:38 AM
Hmm, yeah I'm left handed. And if that hole next to the reset hole is the mic then I see the problem blocking the microphone with my hand. DOH!

DaftMule
08-03-2005, 11:43 AM
start/settings/system -> microphone AGC, turn it off so that it doesn't change the microphone sensitivity.

When I go to this setting on my phone, it just has the words "Enable" and "Disable" under the description blurb about what it does...BUT I cannot select either. Tapping on them does nothing. Almost as if this option is disabled :?:

tikkel
05-04-2005, 08:05 AM
After installing Radio upgrade 1.08 I haven't heard any problems anymore. That'll be the solution!

stef007
10-05-2005, 05:05 PM
Too bad.... the radio upgrade to 08 does not seem to work for me:-(

Unbelievable they sell such a low quality phone...

tikkel
10-05-2005, 05:17 PM
Than install rom 1.40. I haven't heard from bad sound when calling. ( Only if I held the phone to far away )

stef007
11-05-2005, 07:34 AM
Hi Tikkel,

ok, I installed the 1.40 CE ROM. See below for my configuration. Sadly, it did not solve the bad audio problem...

Is it possible the problem lies in the ext rom? That's about the only thing differing from your config.

Best regards (groeten),
Stef

stef007
11-05-2005, 09:03 PM
Ok, I tried the 1.40.147 ext rom. No result :(

The Qtek9090 is a pretty cool device. Too bad the phone sound quality makes my qtek a piece of junk.

Perhaps I'm forgetting something, anyone any idea?

tikkel
12-05-2005, 06:26 PM
Is it possible the problem lies in the ext rom? That's about the only thing differing from your config.

Best regards (groeten),
Stef
Hi Stef,
It is possible it is in the ext rom. But I thougt it had more to do with the Radio ROM...

I'm sorry, it didn't work...

stef007
12-05-2005, 06:37 PM
Hi tikkel,

I now have the exact same firmware versions as you. I suppose some qtek9090's are worse or better than others.

Thanks anyway for the help! Much appreciated.

Regards,
Stef

GaMeR64
16-05-2005, 05:50 PM
I am also having this problem. It has this problem as long as i have my 9090. About 7 months. NOTHING seems to solve the problem. I have tried so much different roms. The only rom that seems to solve the problem is the "ROM 1.22.126WWE" from the qtek.nu site. It also says at the info "Fix för ljudproblem (mic)" so it seems that will solve it. But every update later than this one doesn`t seem to have it fixed. Only rom i haven`t tried yet is the 1.40 rom because it is cooked.

stef007
17-05-2005, 07:15 AM
GaMeR64,

thanks for the tip, but that version also did not solve my 'mic' problem.

Best regards,
Stefan

GaMeR64
17-05-2005, 01:07 PM
I have not yet received any complaints from my callers. I had a 2020 from my old boss in that had some similar noise when i used a BT headset sometimes. Especialy when i got near gas stations or somthing like that. Could it be a BT stack problem?