FAXING problem

[ukmctc]

OK, I have the new KSE True fax its on my XDAII,
(rom 1.72.00wwe, date 03/15/04, radio 1.17.00, protocol 1337.28, ext rom 1.72.181)

I have spoken to the software company, KSE TrueFax, they say its an o2 fault, (latest version supplied for O2 XDA and alike) and O2 say speak to the software company.

The fax when used switches off the mobile then initiates the modem then dials, then says no carrier detected? and switches off.

Yes I have fax enabled, Yes I have a fax number, I also have a Data number which all worked at the touch of a button on my 9210i and still does.

Can anyone help me, my hair is slowly disappearing in lumps!

Cheers

Trevor

[Mario]

my fax workes fine, Im currently in Amsterdam on there network and all is good

[ukmctc]

:evil:

Well thanks Mario, its nice to know your fax is working fine!

Trev :shock:

[xda-rocks]

Are there any com port settings that need to be changed

[tomlow1]

Hey

I have exactly the same problem as you and I started asking about it in another thread on here. However it died when the agreed solution was to ensure that fax was enabled on my service by calling up O2. I havent done this yet because im in the process of switching to Orange.

On the other hand you have definitely done this step already since you have a fax/data number and I assume this number is entered in TrueFax settings. Despite this, you still get the same error message as I do which is puzzling and worrying since some people kindly mention they have no problems!

The TrueFax website isnt much help either saying that "no carrier detected" is a very general message that could mean a lot of things, some listed can easily be elminated. One interesting point is how you enter the number to send the fax? Do you just enter 012345678901 or +4412345678901 or +++4412345678901. The help pages seem to indicate that the ++ or +++ and country code is something to check. I had a mess about with different combinations and it didnt work for me, however I probably dont have fax enabled on my service, which ill try to fix when im on Orange, hehe.

Please could anyone find the cause/solution to this problem or offer any fuurther suggestions?

Ash

[ukmctc]

:D
Well, after much emailing to KSE, some of the problem is solved.

1, the software switches of the mobile because...........that's the way its designed as its not integrated into the hardware like theNokia 9210i.
This problem will remain untill Mr Gates (Microsoft) allows software houses to fully integrate his and their software into PDA's.

well that's what they tell me anyway.

2, no carrier detected...............several reasons given for this.
a, no fax number
b, no fax number assigned to sim
c, no fax number activated by service provider
d, no data number
e, no data number assigned to sim
f, no data number activated by service provider

Notice that also the latest version of Truefax must have the latest ROM and Extended Rom KSE say.

I have all of this and still nowt!

Returning to Nokia is getting closer....

TREV

[ukmctc]

OK, OK

It now appears the latest software from KSE does not work on XDAII with the latest ROM versions it only works on the XDAIIs.

Does anyone out there have a working program on an XDAII with latest ROM version and of course Ext ROM?

Are you or have you had problems running latest KSE Fax software?

What software are you running does it work ?

Does anyone have an older working copy of KSE Truefax for XDAII ?

Can anyone send me a copy which works ?

ukmctc@o2.co.uk

Cheers

TJ

[Mario]

I am runnig an XDAII with the latest ROM and the extra bundle that I picked up from this Site.

When dialing a fax number I include + and the area code and thats it !
I made no changes to the units settings bar a soft reset

[ajong]

OK, OK

Does anyone have an older working copy of KSE Truefax for XDAII ?

Can anyone send me a copy which works ?

TJ
KSE True Fax 2.06 :?: :?:
http://forum.xda-developers.com/viewtopic.php?t=11739

[xda-rocks]

I had the version listed above working on my XDAII before latest ROM upgrade.

After latest upgrade with latest version, it worked straight away after hard reset. Haven't changed any settings at all.

Got it on my MDAIII as well and works fine on that too.

[ukmctc]

:cry:
Well the sagacontinues.

NO I don't have a working fax and have tried 2.06 too, the only thing that happened was the first fax it tried to send it asked for the first time what modem I would be using, then did the usual...................NO CARRIER DETECTED!
Yep I have been onto o2 and the usual YES its all on!

I have discovered though O2 have a massive problem at the mo, going back some 6 weeks, their system has packed up and things are not going well with the new installed system.........people are being billed for calls not made! and some are not being billed at all, so those of you on o2 keep an eye on bills etc;

Ah well, suppose its back to my faxing problem....thinking of changing to Vodaphone network.

[tomlow1]

Hey

Well I must reccommend to ukmctc to do it and make the switch. I have just changed from O2 to Orange and not only does everything such as GPRS, WAP, MMS all work as before (I had to input new settings), faxing now works without a problem.

On O2 I simply could not get faxing to work and always got 'no carrier detected'. It made me wonder if the people saying it work ed for them were real or not.... :lol: :lol: :lol:

One thing I have ensured I do, and I dont know if it makes a difference is to prefix all numbers in TrueFax with +44 and omit the first 0, including the space where you input your own fax number. This means correcting the provided number when you're using the built-in contacts list to select a number too.

Good luck to everyone thats still having problems, maybe switching network is the solution! :idea: If anyone wants to grill me about the settings I use, please ask away. I am using KSE TrueFax 2.08 as supplied in O2's appsuite.

Ash

[ukmctc]

8)

Yes resolved it was easy to do!, you won't believe how easy......

Put my sim back into my Nokia 9210i and it works perfectly, I can now send receive faxes while receiving or making a voice call or surfing the net.

:D

I'm so happy I could..sit!

Looks like the new toy isn't as good as the old one.