Several serious problems with Qtek 9090

[PBT]

I'm having several problems with my Qtek 9090

There's a rather loud constant high-pitched noise comming from the screen whenever it is turned on (which is when the device is on!). At first I though it was comming from the speaker, but the screen is definitely the source of the noise. It doesn't matter if the backlight is on or off. People can't hear what I say when using the phone - it makes no difference whether I use the included headphones or just speak directly into the microphone. I haven't been able to find a BT headset that works with it. They all have the same problem; The sound scratch so much they're unusable. I tried 3 different brands that all works well with my 2020! The GSM link often "falls out" - even though there's plenty of link the phone doesn't work (nothing happens when I try to call someone). A soft reset solves this problem!

As you can see, I can hardly use the device as a phone at all :( I've had the device replaced once, but all the problems persists on the replacement.

Does anyone have similar problems?

[harry_mb]

1. No, don't have this problem. Strange that it happened on the replacement too.
2. Yes.
3. I have just ordered a jabra headset in the hope it will fix problem#2.
4. Yes.
These problems with GSM are a real headache. One of the primary reasons for buying the PDA2k was to consolidate my mobile into one device. I have seen other people experiencing such problems but from what I could gather, voice over BT worked much better. Have you updated the ROM since you bought it? I should know the answer to 3 today, if DHL delivers, and I can tell you I will not be a happy man if the answer is Yes!

[outz]

Try a Motorola HS810 headset... works fine for me.

[PBT]

1. No, don't have this problem. Strange that it happened on the replacement too.
2. Yes.
3. I have just ordered a jabra headset in the hope it will fix problem#2.
4. Yes.
These problems with GSM are a real headache. One of the primary reasons for buying the PDA2k was to consolidate my mobile into one device. I have seen other people experiencing such problems but from what I could gather, voice over BT worked much better. Have you updated the ROM since you bought it? I should know the answer to 3 today, if DHL delivers, and I can tell you I will not be a happy man if the answer is Yes!
I've already tried Jabra Freespeak 250, which didn't work for me :(

No I haven't updated the ROM as I've been told by the supplier that no new version is available yet!

Try a Motorola HS810 headset... works fine for me.
I also tried both a Motorola and a SonyEricsson BT headset, but I don't remember the specific models - they both scratched immensely

[d3vil]

i use SE 60 and it works ok

[harry_mb]

As you said, the Jabra250 is pretty much unusable!
Crackling is not constant but goes in waves, even though I do not move.
Am at a bit of a loss what to do now... the device is great apart from this.

[the_erk]

>> People can't hear what I say when using the phone - it makes no difference whether I use the included headphones or just speak directly into the microphone

yes PBT read my other post
I have the same problem!!
it is scandalous to sel an device with this big defect!!

[cur8or]

Sony HBH-660 works good for me.

[xda-rocks]

People say that they can't hear me when I use the handset, but I don't have any crackling, etc with the headset and voice is clear. You just never know if the headset is going to connect when the phone rings though.

[Anonymous]

there's a rather loud constant high-pitched noise comming from the screen whenever it is turned on (which is when the device is on!). At first I though it was comming from the speaker, but the screen is definitely the source of the noise. It doesn't matter if the backlight is on or off


I have this problem also, I was told to use the new rom but this has made no difference, Please let me know if you have found a solution

[/quote]

[paulmc]

Guys,

the hissing coming from the screen is a power supply problem. keep swapping phones until it goes away! I used to build switching power supply and the hissing (in a system designed to operate well above 20kHz) is only able to be heared when unstable, inductor core or cap is broken. The hissing is very 'not normal'.

It appears that the Q9090 is standing out as having more problems than the MDAIII, one is the mic volume, most of the other phones are not complaining about this so there may be something with they way the Q9090 are updated or shipped.

[BarnOwl]

With the Jabra 250, don't forget to pair it pressing BOTH the volume and phone button on the headset on discovery with the 9090.(On bonding, turn off headset, turn on again pressing both buttons)

Funny thing is, I had the cracking also. I deleted the headset in BT manager and paired it again as described above. Now it works ok.

[Anonymous]

Hi,

I bought a Qtek 9090 a few days ago and I also have the same problem with volume level. People can't hear me when speaking, either with the headset or base microphone.
Using a different headset doesn't help (that's even worse sometimes) but I didn't try a BT heaset (and I don't want to as it would raise potential connection problems). I'm going to contact Qtek for support on this...

Pierre

[XDA2-owner]

I too am having problems with the Jabra 250 BT headset and my SPV M2000. The Jabra 250 worked fine on the XDAII but is terribly crackly on the newer model.

This is even when pairing it with the enhanced pairing of pressing Volume Up and Phone button together to pair.

Any ideas?

[Anonymous]

Hi All,

I have new qtek9090 with cellink bluetooth headset. It is work normal, but i am loosing connection to headset each time qtek go to stand by mode. I need to switch off/on the bluetooth in order to restore the connection. Any ideas?

[XDA2-owner]

I often get a message stating:

"The Bluetooth Radio failed to turn ON due to insufficient driver momory available. You must perform a normal reset before you can turn ON the Bluetooth Radio."

Does your device also give you this message?

Is it also using the Broadcom "Bluetooth for Windows CE BT-PPC/PE Version 1.0.0 Build 2200"?

Interested to know if you have the same problems with the same bluetooth driver.

[andre le fevre]

My qtek 9090 shows te same problem :cry:

[xda-rocks]

This is a known problem with the Blue Angel, unfortunately, until they bring out a fix, all you can do is a soft reset.

[Anonymous]

hi all,

how can i get updates from www.imateclub.com?
I can't register there, because I have qtek 9090 and not i-mate

thanks

[surfer35]

See: http://www.my-xda.com/downloads/Other_Bluetooth.pdf

[Anonymous]

Hi All,

I have new qtek9090 with cellink bluetooth headset. It is work normal, but i am loosing connection to headset each time qtek go to stand by mode. I need to switch off/on the bluetooth in order to restore the connection. Any ideas?

I have problems with the bluetooth connection ( very unstable, turns the ALBERTM

[stephane]

horrible quality. In 3500 and 3000 stack.
Waiting for new patch or new rom update.

[ppelleg2003]

I use Nokia HDW-3 and it works very fine. My PDA is a Qtek9090.
If use the internal mic, the voice is a bit low but it becames very clear when I use the bt-headset.
But I have a problem: when I talk the listener hear a lot of small breaks in my voice. My ROM version currently is 1.12.24 ITA and I'm going to upgrade to 1.22.04...

[RobKelley]

I'm also having the screen whine problem.

Is it something the end user can fix themselves. I don't think I can go back to my retailer. Will Imate replace it themselves?

Rob

[Embly®]

Hello to all,

I houn various problem, want to use in order to be connected to
Internet a various telephone and to use the BTDialup Modem, but I do
not succeed to use it, someone has an idea?

Thanks

[mjk]

I have the Bluetooth BT-PPC/PE Version 1.0.0 Build 2400
But sometimes i have a problem that a cannot pick the phone with my bluetooth headset. Then after a normal soft reset things are working correctly again.

I have a Logitech Bluetooth Headset and a Qtek 9090 off course.

[miguelromerom]

upgrade your pda with the new rom

http://forum.xda-developers.com/viewtopic.php?t=15168

regards