dreamtheater39
27th November 2004, 08:33 AM
This is what the support guy from IMATE had to say....they all suck!
You're now talking to Sam
Sam> Welcome to Club i-mate. My name is Sam and I am a Club Advisor. What can I help you with?
Sam> Hello
Guest> hey
Guest> when are you gonna support LANDSCAPE mode?
Sam> How can i help you ?
Sam> if the device not supporting wondows mobile SE
Sam> it will not support....
Guest> i know that!
Guest> when are you going to provide a device rom upgrade to support WM2003 SE?
Sam> just second
Guest> O2 XDA II has provided a device upgrade supporting SE, and IMATE has a problem in giving it.....why???
Sam> sorry to hold you
Guest> its all right...
Sam> right now we hav the i-mate PDA2K
Sam> which support WM2003SE
Guest> i have an IMATE Poclet PC Phone edition
Guest> are you telling me i have to upgrade my device to have SE??????
Sam> and soon there will be new one which i-mate JAM
Guest> All i want is a ROM UPGRADE.
Guest> running on WM2003 SE
Sam> our engineering try to SE but it coze some issues
Sam> it's not supporting
Guest> what issues????? O2 XDA II has managed to do it
Guest> everyone knows, the XDA II and the IMATE are the same device.....NO HARDWARE differences
Sam> even our tech team ar doing thim best to solved the issue and lit it support
Guest> From the past 6 months theres no ROM upgrade....its the same 1.72 rom
Guest> i guess with newer models, you COMPLETELY drop support for the OLDER models
Guest> this is really SAD
You're now talking to Sam
Sam> Welcome to Club i-mate. My name is Sam and I am a Club Advisor. What can I help you with?
Sam> Hello
Guest> hey
Guest> when are you gonna support LANDSCAPE mode?
Sam> How can i help you ?
Sam> if the device not supporting wondows mobile SE
Sam> it will not support....
Guest> i know that!
Guest> when are you going to provide a device rom upgrade to support WM2003 SE?
Sam> just second
Guest> O2 XDA II has provided a device upgrade supporting SE, and IMATE has a problem in giving it.....why???
Sam> sorry to hold you
Guest> its all right...
Sam> right now we hav the i-mate PDA2K
Sam> which support WM2003SE
Guest> i have an IMATE Poclet PC Phone edition
Guest> are you telling me i have to upgrade my device to have SE??????
Sam> and soon there will be new one which i-mate JAM
Guest> All i want is a ROM UPGRADE.
Guest> running on WM2003 SE
Sam> our engineering try to SE but it coze some issues
Sam> it's not supporting
Guest> what issues????? O2 XDA II has managed to do it
Guest> everyone knows, the XDA II and the IMATE are the same device.....NO HARDWARE differences
Sam> even our tech team ar doing thim best to solved the issue and lit it support
Guest> From the past 6 months theres no ROM upgrade....its the same 1.72 rom
Guest> i guess with newer models, you COMPLETELY drop support for the OLDER models
Guest> this is really SAD