qtek 2020 not syncing with pc

[mani]

hi,
no matter what i try, my device doesnt synch with my desktop pc., it syncs with my laptop and other devices at office, but not my pc at home. my pc is running on win 98se. please suggest
thanks
mani

[M4io]

Do other USB devices work on your PC?

You might want to try a different usb port. sometimes just the usb being a bit loose can cause this.

[mani]

i have changed my usb port itself, and my pen disk detects. and works,....its just my qtek that doesnt detect. everything seems ok...the status of the USB is ok, yet it doesnt detect.

whats surprising is that in the my computer panel, the "mobile device" icon appears. BUT DOESNT CONNECT!!!!!


Regards

Mani

[M4io]

i had this a few times in the past, but i don't remember how i solved it :oops:
Try reinstalling Activesync, i think the latest version is 3.7.1
http://www.microsoft.com/windowsmobile/downloads/activesync37.mspx

[Rudegar]

or maybe it's a firewall issue
and i also remember somebody solved issues like that by deleting the patnership but backing up the data my the pocket_pc my documents dir would prob be a good idear before deleting the pathership

[mani]

i doubt its a firewall issue, since i have had to completely format my hard disc and reinstall from scratch.

i already have active sync 3.7.1 installed...

like i said, have tried everything.....

any sugfestions, anyone??

mani