imate Jam loses audio, alerts, etc..

[Deadman]

My Jam occasionally loses all sound. I mean everyting from alerts to the phone itself. It would only work if I plugged in my headset. I tried checking my headset and the contact in the jam, everything was OK.

Anybody experienced this? Does anyone know how to fix it?


Thanks.

[Mvmajorem]

Where are your tones placed? In the device or in the card?

[Anonymous]

I lost audio, all of it not just alerts

[alper]

I think I know it. Same thing happened to my jam too.

Your jam does not recognize that u unplug your headphone.

Problem is; there's a little switch in your headphone socket, when you plug your headset it turns off the internal sound, and when u unplug it should normally turn on the internal sound. But if the switch is locked, jam does not recognize that u unplug your headphone.

My solution is, plug-unplug your headset's plug (or something thinner) several times in different angles carefully to your socket while your jam is playing something. Till u hear the sound.

Mine is ok now. And I don't use any 3. party plug adaptors anymore.

(sorry bout my bad english. hope u got it.)

[kta]

I have the same problem with my MDA Compact. The plugging in and out of the headphone didn't help much either.

It's hard to tell whether it's the headphone "switch" or the external speaker that is broken. Is there a software for PPC that can recognise whether there is a headset plugged in or not? This would help identifying the problem.

[alper]

I think there are 2 external speakers. One is at the back, the louder speaker. The other is at the front, active during a phone call.
If they are both down, it seems to be a switch problem.

-btw, when I was having the same problem, I lost the mic too..
Did you use only the original headset or some other plugs?

[kta]

I only lost sound from the external speaker at the back. Everything else was working fine. As you correctly pointed out, if it was a switch problem I wouldn't have been able to make calls using the front speaker as the sound would directed to the headset. In my case it's the speaker )at the back) itself that is the proble. I have now sent it back for repair...

... and I have to wait for 14 looong days before I get it back, and that's excluding delivery time!