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View Full Version : problem with connection to laptop by ActiveSync, need help!!


Darge
11th February 2005, 04:01 PM
hello all,

After the installation of ActiveSync, i insert the usb cable to laptop and put the Xda II on cradle, the ActiveSync in computer couldn't find any device (Xda II) and i can't setup the partnership, however, my Xda II display the "connected" only for 2 seconds and then interrupt for ever, i have installed the ActiveSync many times and hardreset the XdaII, but it is still not connected, what's wrong with this? :?: :?: :?:

cruisin-thru
11th February 2005, 06:56 PM
When the xda 2 is first plugged into usb you should get a message on your laptop screen saying device found htc etc, once this is done activesync should see it. Which version of activesync are you using?

Darge
11th February 2005, 11:21 PM
I tried the ActiveSync 3.7 and ActiveSync 3.8, the results are same. The laptop can find the USB, but the ActiveSync can't find the XdaII.

dewild1
14th February 2005, 05:25 PM
I am assuming Active Sync works on other computers?
If you are using XP,
Make sure the device is plugged in.
Open up task manager, (Ctr + Alt + Del), go to processes and end task on WCESMgr.exe and or wcescomm.exe.
Right click on My Computer, select Manage. Expand Device manager, Windows CE USB Devices, right click on PocketPC USB Sync and Uninstall, click Yes.
If you see any devices with an explanation point or marked Red, Uninstall them too.
Unplug your device.
Open up Active Sync, under the settings, make sure USB is checked.
Plug in your device.

I have seen this happen if windows did not configure the device properly at first.
As a thank you for my time, send me naked photos of your wife!!! KIDDING!!!! :shock: :D

Darge
16th February 2005, 11:57 PM
Thanks for your help, i have done this by following what you said, but it is still not connected. When the laptop find the Device USB first time, the XDAII just display the "connected" for 1&2 seconds. I click the "Error" on XDAII, which is Synchronize with Server, then it displays:

The connection failed due to mising server information or user credentials. Tap Options, and then the Server tab to verify that your server name is correct. Then, tap'Optaions..." to verrify that your user credentials are correct and try again.

I haven't changed ther Server Synchronization in "Option", and my laptop doesn't need any user name and password to logon.

What's wrong with this? How to set up the "Option" in XDAII?

dewild1
17th February 2005, 06:01 PM
It is hella confusing.. BUT... You do not use the Server setting.

I use the Server setting but I have my own Exchange server 2003 and using Exchange Server 2003 Mobile Services, I have my Contacts, Calendar and Inbox always up to date via the Internet, (I have unlimited Internet through T-Mobile for $19 a month).

You need only to use the PC synchronization. Open Active sync, Tools, Options, Options again and check to make sure it is checked and USB is selected, OK, make sure the other two are "Ticked" as well, OK.. Then try.

This Time I only want naked photos of your DOG!!! :lol: :shock: :P

Darge
19th February 2005, 12:25 AM
There should be some problems with laptop, because everthing is ok when i connect my XDA with other PCs. I can't find what problem is with my laptop. It is running Windows XP professional edition.

cruisin-thru
19th February 2005, 12:32 AM
Darge, this isnt going to sound very logical, but if you have more than one usb port, please try the other port, I have had similar problems with activesync whic have been resolved by doing this, dont ask me why because i dont know.

cayotte
19th February 2005, 01:04 PM
May be should try othe type of connection other than USB. Try using either bluetooth or wifi. May be you should search in the forum regarding connection using bluetooth or wifi.

Darge
26th February 2005, 12:06 AM
My Xda and laptop are connected and working very well after i reinstalled the Windows XP for my laptop. It was the stupid and only way what i could do, because i have tried all kinds of solutions which were not useful.
Thanks a lot for your advice and help anyway. :P 8) :D