Orangecare question m1000

[thefunkygibbon]

Does anybody know what situations Orangecare (Uk) will replace next day a covered phone?

in the past few times i've needed to (years ago) they always swapped out but i cant remember the reasons i needed to.

I've heard from freinds that recently they've had to call orangecare and they have had to send their phones off to be repaired. I dont really want to be without the phone :(

my m1000 currently has no bluetooth (not worked since had it) and the power connector thing at the bottom is very loose and is very tricky to get my gps / usb dock to make a connection.

[thefunkygibbon]

anyone?

[Tpot]

I have used then once and no problem at all, i could not receive text messages, and got a replacement and the same happend, upgraded my rom to 2003SE and all worked fine after that.
So the phone was fine, just had an old version of the rom that was crap

[xanth]

See their site:

http://www2.orange.co.uk/servlet/Satellite?pagename=OUKPersonal/Service&cid=1096023565198

They claim a new phone within 24 hours. It couldn't be any bigger. So you don't have to accept anything less than a replacement. Especially now there's a £15+VAT admin fee.

However, they MIGHT try and give you a different phone as a temporary replacement while they phone yours. Whether you choose to accept it or not is upto you depending on what features you need/want and what they'll provide.

I've (thankfully) only had to claim on Orange care twice in about 5 years, but everytime it came next day without fail (even arrived on a Sunday!)

Best thing to do is simpy ring them. You don't incur any penalty by just asking. :-)

[SteveD]

I have used then once and no problem at all, i could not receive text messages, and got a replacement and the same happend, upgraded my rom to 2003SE and all worked fine after that.
So the phone was fine, just had an old version of the rom that was crap

Could you please advise me where I can download a upgrade to for 2003SE for the Orange M1000? Thanks.

[Tpot]

The version that was on the orange website was the same as in the phone when supplied, so i downloaded from here.
Do a search for MysteryMan ORANGE SE