call recorder software needed!

[dannygelens]

Hi there,

I need software to record a call..
just as eRecorder for symbian devices..

I know you can record stuff with the record button.. but if you record a call and listen it back you can't hear the person you where talkin with..

So if someone has or knows a programm like that please let me know!

[Calavaro]

As a holdover, use the speakerphone and it will record the conversation.

[ianwood]

As a holdover, use the speakerphone and it will record the conversation.

It does work although it is pretty ridiculous that it has to record from the speakerphone and cannot record from the internal input!

I second the need for something that can record a call.

As well, does anyone know if it is possible to play audio over a voice call?

[27]

Hi there,

I need software to record a call..
just as eRecorder for symbian devices..

I know you can record stuff with the record button.. but if you record a call and listen it back you can't hear the person you where talkin with..

So if someone has or knows a programm like that please let me know!

Are you gathering evidence for legal matters?

[dannygelens]

i just wanna record calls cuz most calls are funny..
and then place them on my website.. (http://www.dannygelens.nl.tt)(4 dutch viewers)
I did it with eRecorder for the nokia 7650 and the quality was great.. so i think its weird u cant do it with a windows mobile device.. :(
if u record it while speakerphone on.. the sound (from the person ur talkin with)still is very bad

[Ineedtoys]

This functionality was deliberately disabled by Microsoft because of the legal implications (e.g. in many countries not allowed to record phone calls without the other party's consent).

[ianwood]

This functionality was deliberately disabled by Microsoft because of the legal implications (e.g. in many countries not allowed to record phone calls without the other party's consent).

Ah the hypocracy of it all! MS will go through the effort to take a legal position on whether or not users of their software should be allowed to record a conversation yet at the same time they continuously push the limit for which they disregard anti-competitive legislation. Its about the same as the UK mobile operators thinking they have some sort of moral obligation to protect us from dangerous content with their content control systems. Gee! Thanks!

Anyway, back to the topic. I am sure there is some third party app out there that will record a conversation so I can do my interviews without having to haul around heaps of kit.

[skagen]

Yeah its pretty ridiculous. I've been interviewing people via phone recently and its incedible that this self-proclaimed "smartphone" cannot even help me take audio notes.

Its not for Microsoft to police that - not any more than they police the use of the camera in the same device!!

And the Speakerphone work around is not viable becuase of the poor quality of both incoming and out going sound. On speakerphone, I can barely hear people - and they dont hear me well at all. I cant use that for business purposes at all.

[Ineedtoys]

You could apply this argument to all telephones - landline included. I don't see many people complaining that they don't have a record facility built in. There are plenty of devices available for those which allow you to record conversations.
If you have a specific need to regularly record conversations, it's not exactly difficult, just take a feed from the headphone socket. After all, you'll be doing it in a controlled environment to comply with the law, won't you?

[skagen]

Its not a 20 quid dumb home phone. Its a 400 quid PDA mobile phone that markets itself has having a built in voice recorder. So I expect it to record conversation - just like any Nokie Series 60 phone can do. Or are you claiming that Nokia is violating any law? Yeah right....

I dont have to be a call center to have reason to record a call. Any person working on business can immediately see the value of recording something while you're on the run so you can remember details - it is a mobile, phone after all.

[bamse]

I didn't even notice that they removed this function until checking just now. Used to be there in the old WM 2003, but in 2003SE on the Magician it seems to be gone!

Legal matters?

It is just a matter of time until a third party developer solves this for us.

[Ineedtoys]

Privacy laws are hard won and there for a reason, and even Nokia warn you that you must use the facility in compliance with local laws and regulations. There's a good guide to the UK regulations here:-
http://www.callcorder.com/phone-recording-law-uk.htm

It's another discussion entirely wether the means should be given for a anyone to flout the law so easily, but Microsoft obviously thought it wasn't worth the risk of litigation to be held as an accessory to this. I guess they spend enough time in court as it is :)

[ianwood]

Privacy laws are hard won and there for a reason, and even Nokia warn you that you must use the facility in compliance with local laws and regulations. There's a good guide to the UK regulations here:-
http://www.callcorder.com/phone-recording-law-uk.htm

It's another discussion entirely wether the means should be given for a anyone to flout the law so easily, but Microsoft obviously thought it wasn't worth the risk of litigation to be held as an accessory to this. I guess they spend enough time in court as it is :)

Based on that logic, the mobile phone should really be a non-functional door stop. Otherwise one could equally:

- lie, defraud, harrass, etc. others with voice calls
- do the same with text and MMS
- download copyright protected content without permission from the Internet using GPRS
- illicitly record and distribute fims in the cinema using the camera
- violate people's privacy by taking compromising photos of them in the toilet
- provide illegal live pornographic video calls over 3G
- spread a virus using bluetooth
- gain illegal access to someone's network using WiFi

and God forbid even worse:

- disturb the viewing public by letting your phone ring in the cinema!
- annoy the hell out of everyone with really bad ringtones!

So my question to you is where does corporate responsibility and liability end and the unwanted nanny begin? I would argue that if there is a legitimate use for a feature then it should not be precluded simply because there is an equal risk of it being misused. The only exception would be if this misuse were to cause serious consequences. And let's face facts; recording a phone call without informing the other party doesn't exactly harm them much at all. After all, it is legally inadmissable as evidence.

Finally, if I were MS I would worry more about paying the European Union EUR497M in fines because I was stupid enough to provoke them with anti-competitive practices.

[bamse]

In Sweden you are allowed to record a phone call that you take part of without informing the other party. And you will be able to use it as evidence in a legal trial.

So right now I am a bit pissed off at Microsoft for removing that feature.

[bamse]

Had a look in the Resco Recorder forums and it seems like they are working on a solution. Unless Microsoft brings it back into the OS Resco may have a real big seller coming up!

[Yazzon]

Resco Audio Recorder works perfectly. I know because I tried it. My and my caller voices were recorded.

[ianwood]

Resco Audio Recorder works perfectly. I know because I tried it. My and my caller voices were recorded.

Good man! I will give it a try.

[unlockMe]

You can perfectly record voice notes with Windows Mobile any version.
This is sold as "Voice Recorder" and you can "voice record" any note.
It is by no mean sold as "Phone Call recorder".

[bamse]

You can perfectly record voice notes with Windows Mobile any version.
This is sold as "Voice Recorder" and you can "voice record" any note.
It is by no mean sold as "Phone Call recorder".

Just tried it. It records my voice alright, but what the other party says is not recorded.

[webzhang]

The CHT version HP6365 has the internal record function, and the voice record of the other party is clear. So, why Magicain and all its other veriosn block the function???

[danberg]

Resco Audio Recorder works perfectly. I know because I tried it. My and my caller voices were recorded.

For me, it does not work. The caller is recorded only very, very quiet.
-> The caller is not recorded from internal port, only indirectly from speaker to microphone :( :evil:

[Yazzon]

For me, it does not work. The caller is recorded only very, very quiet.
-> The caller is not recorded from internal port, only indirectly from speaker to microphone :( :evil:[/quote]

My configuration:
1) in settings> Microphone AGC - Enable
2) I run Resco Audio Recorder before I made the call
3) I have Resco Audio Recorder version 3.2
4) default settings of Resco Audio Recorder (Speach-Normal, MP3,22050 Hz, 16 bits, mono, 56 kbps)
5) I have Pretec High Speed MB when I place my recordings

[malliaris]

hi guys,

i am quite dissapointed with the audio recording quality of my xda2s - my xda2 used to record really great but this one seems to do a crappy job. It may be that it has a defective microphone - but no matter the mp3 quality (i used resco) there is a crcrcr noise over most of the voices. Has anyone got similar experiences? Or is is that I have a faulty blueanger.

Also, would anyone know how we can use the xda to connect to a normal landline and to record conversations from there?

thanks

Yanni

[sainthalo]

For me, it does not work. The caller is recorded only very, very quiet.
-> The caller is not recorded from internal port, only indirectly from speaker to microphone :( :evil:

My configuration:
1) in settings> Microphone AGC - Enable
2) I run Resco Audio Recorder before I made the call
3) I have Resco Audio Recorder version 3.2
4) default settings of Resco Audio Recorder (Speach-Normal, MP3,22050 Hz, 16 bits, mono, 56 kbps)
5) I have Pretec High Speed MB when I place my recordings[/quote]

Im another bad person who wants to record telephone calls.

I followed the advice above but had the same problem of low volume from the other side of the call or when using loudspeaker suffering high interference.

Surely there is a way to get this feature back or shall i start using my Siemens SL45 again!!! :shock: :lol:

[sainthalo]

For me, it does not work. The caller is recorded only very, very quiet.
-> The caller is not recorded from internal port, only indirectly from speaker to microphone :( :evil:

My configuration:
1) in settings> Microphone AGC - Enable
2) I run Resco Audio Recorder before I made the call
3) I have Resco Audio Recorder version 3.2
4) default settings of Resco Audio Recorder (Speach-Normal, MP3,22050 Hz, 16 bits, mono, 56 kbps)
5) I have Pretec High Speed MB when I place my recordings

Im another bad person who wants to record telephone calls.

I followed the advice above but had the same problem of low volume from the other side of the call or when using loudspeaker suffering high interference.

The built in notes recorder does work as long as i select it AFTER starting the call. It doesnt give out great sound quality and is not as configurable as resco which is a shame considering what is possible. Personally I would like to setup auto-record last ten calls etc.

Surely there is a way to get this feature back perfectly or shall i start using my Siemens SL45 again!!! :shock: (joking) :lol:[/quote]

[patzik]

Actually recording a call is very easy.

When in the call make a note, and in that note you have a button to start recording. When finished you will have the note containing date caller id etc and an attachment being the recording!

[bamse]

patzik:

That's in theory, straight from the manual.

In practice, doing as you say will only record your own voice (or what else comes through the mic).
The other part in the call will not be in the recording unless you have the volume cranked up so the sound goes from the speaker to the mic.

If you're using a bluetooth headset you can keep cranking up the volume until your ears bleed - you will still get nothing but your own voice in the recording.

[ekosbravo]

Any news?

Is it an hardware problem or a software configuration?

[vijay555]

Too many posts on this subject! :roll:

http://forum.xda-developers.com/viewtopic.php?t=17061&postdays=0&postorder=asc&start=27

V

[job]

I wanted also to find a solution but some people told that this will not be possible since the audio circuits from the phone and from the pda are different. So there is no way to record the other persons voice. Unless you do like I do it when really need it, just reapeat what the other person is saying. In this case you can even press the hardware record button- Hope this helps.

[Menneisyys]

As far as one-button recording (you just press a button and it starts recording) is concerned, you may want to check out the "One-button recording? Does it need to show the app window?" row in the article "Everything you may need to know about sound recording on the Pocket PC" at http://pocketpcmag.com/blogs/menneisyys/112005SoundRecorderApps.asp

Almost all third-party sound / audio recorder applications know this trick.

[borgs]

Hi there,

I need software to record a call..
just as eRecorder for symbian devices..

I know you can record stuff with the record button.. but if you record a call and listen it back you can't hear the person you where talkin with..

So if someone has or knows a programm like that please let me know!

This is strange because on my Qtek I can record both sides of a conversation even without switching to speakerphone. All I do is hit the notes icon at the bottom of the phone app and then hit the record button icon.

[psych0t1c]

I didn't even notice that they removed this function until checking just now. Used to be there in the old WM 2003, but in 2003SE on the Magician it seems to be gone!
[...]
It is just a matter of time until a third party developer solves this for us.

If it's in WM2003 and removed in 2003SE it shouldn't be too hard to locate the API / DLL implementing this restriction, or am I wrong? :)

[vijay555]

http://forum.xda-developers.com/viewtopic.php?p=222259#222259

Guys, I hate to continuously harp on about this issue, but it's one of the oldest bug bears. mamaich said it's a hardware limitation of the older devices. I trust him. I'd love to see a software solution...but I can't see it happening.

V

[Menneisyys]

You may also want to read http://www.pocketpcmag.com/blogs/index.php?blog=3&p=513&more=1 on this subject - it gives a nice overview of what you can expect from PPC PE devices and what applications there're to (even automatically) record phone calls.