Chop!
17th April 2005, 04:16 PM
I have had a guts full of TomTom's crap. Their support is a joke.
I have legitimately bought all their software (paying twice for GB) I have bought their traffic plug-ins. But because an O2 repair was given a new device code I've gone 6 months without my navigation.
I got in touch & was told to send proof of purchase, I was about to upgrade to an XDA IIi so I waited, I then sent this e-mail with all my product codes & an A4 scan of my new contract :-
Please guys,
I have recently upgraded from an XDA II to an XDA IIi and although I've uninstalled previous versions of Nav3 & traffic each time I try to re-install I get a message saying ' you have not installed any voice files, I've tried zip versions too. I also need an unlock code as I've changed my phone again.
I have seen in another question that there exists an upgrade disk for versions using 2003SE which seems to have a seperate voice files, do I need this disk?
Or would I be better off waiting for Nav5 upgrade? (tho this would mean no navigation during my present 2 month+ tour of Europe)
Will the Nav3 maps work with Nav5?
I then got this reply :-
Response 13/04/2005 03.31 PM
Dear Mr R,
1. Run the installation CD and select Change voice promts, You can install from there.
2. This software has already been installed/activated on two different PDAs .To comply with the terms of the software licenece. Please fax a proof of purcahse of the new PDA. ( sorry we are unable to read the scanned attachment propelry) to +31 20 850 1097
3.Navugator 3 maps will not be Nav 5 compatible. However an upgrade will be happening in the new couple of weeks, More information will appear on our website in the coming few weeks.
With best regards,
The TomTom Customer Support Team
I'm going to try to get our Advertising & Trading Standards Board onto them, after the amount I've paid for this unreliable rubbish, it's completely unacceptable to have to be put through 'hoops of fire' to be able to use my own programme (I bought it, & all it's accessories, it's mine, isn't it?)
Sorry guys I'm ranting again! F*@%$#ng TomTom! I can't believe I'm saying this :-
Microsoft & their £40 Autoroute 2005 hve been my saviour! I just said something good about Microsoft!!!! :oops: :? :?
I have legitimately bought all their software (paying twice for GB) I have bought their traffic plug-ins. But because an O2 repair was given a new device code I've gone 6 months without my navigation.
I got in touch & was told to send proof of purchase, I was about to upgrade to an XDA IIi so I waited, I then sent this e-mail with all my product codes & an A4 scan of my new contract :-
Please guys,
I have recently upgraded from an XDA II to an XDA IIi and although I've uninstalled previous versions of Nav3 & traffic each time I try to re-install I get a message saying ' you have not installed any voice files, I've tried zip versions too. I also need an unlock code as I've changed my phone again.
I have seen in another question that there exists an upgrade disk for versions using 2003SE which seems to have a seperate voice files, do I need this disk?
Or would I be better off waiting for Nav5 upgrade? (tho this would mean no navigation during my present 2 month+ tour of Europe)
Will the Nav3 maps work with Nav5?
I then got this reply :-
Response 13/04/2005 03.31 PM
Dear Mr R,
1. Run the installation CD and select Change voice promts, You can install from there.
2. This software has already been installed/activated on two different PDAs .To comply with the terms of the software licenece. Please fax a proof of purcahse of the new PDA. ( sorry we are unable to read the scanned attachment propelry) to +31 20 850 1097
3.Navugator 3 maps will not be Nav 5 compatible. However an upgrade will be happening in the new couple of weeks, More information will appear on our website in the coming few weeks.
With best regards,
The TomTom Customer Support Team
I'm going to try to get our Advertising & Trading Standards Board onto them, after the amount I've paid for this unreliable rubbish, it's completely unacceptable to have to be put through 'hoops of fire' to be able to use my own programme (I bought it, & all it's accessories, it's mine, isn't it?)
Sorry guys I'm ranting again! F*@%$#ng TomTom! I can't believe I'm saying this :-
Microsoft & their £40 Autoroute 2005 hve been my saviour! I just said something good about Microsoft!!!! :oops: :? :?