people with GPRS problems...

[bamse]

Stop looking at your software and look at the settings provided by your isp, they maybe over complex and at times simply incorrect. I am on o2 (uk) and the settings they provide are over complex which seems to confuse the poor MS OS. I have used Palm, Symbian, Linux etc and have never seen such a terrible, awful setup procedure for connecting to an isp. Drop in a WIFI card with WEP enabled and more hassle.


I have a single GPRS connection set up under MyISP and no connection under My Work Network. The MMS settings are only set within the messaging application under "tools - mms settings". But as I never ever use MMS (why would you when there is email?) the MMS connection is not used and should not disturb the GPRS setup, right?

Although I still find it unlikely that changing the connection settings will do any difference - but I know that downgrading CallerID is a very effective cure - do you have any suggestions as to what I can change? I am about to do a ROM upgrade soon, and downgrading CallerID is a bit of a hassle as well...

Thanks

[patrickquek]

Here is a step by step instruction:

1. Download the older version of caller-id from:
ftp://xda:xda@ftp.xda-developers.com/BlueAngel/CAB_Files/Caller%20ID/IA_CallerID_1.20_WWE.CAB
and transfer it over to your device. Any directory is OK. I used Activesync to put it into the My Documents folder.

2. Remove the file IA_CD-Startup.exe from \Windows\Startup on your device.

3. Rename iacontacts.dll to something else (e.g. old-iacontacts.dll). This file is in the \Windows directory of your device but is hidden. However you can rename it using your PC. Open Windows explorer, and navigate to Mobile Device>My PocketPC>Windows.

4. Rename displayCID.dll to something else (e.g. old-displayCID.dll). Access it via your PC the same as for the previous step.

5. Soft reset

6. Run the CAB file on the device - just tap on it.

7. Soft reset.

That should do it.

- Peter

I followed these instructions and all seems to work for me now.
I had almost given up this problem so thanks alot all of you sharing your solutions in this forum.

/ Stefan

Did the downgrade to CallerID Version 1.20 (Build 17957) and the GPRS problem went away. Performed 10+ connect/disconnects without an issue. Incoming calls seems to call up the correct callerID identification without a problem.

Kudos to all!

[LordPhong]

this works like a charm. I don't know what I was afraid of b4. it's simple and took me no more than 2 minutes to do. I've not had a single connection problem in two days (keeping fingers crossed).

[wiedsche]

my problems are back... nothing new installed since the downgrade... but the gprs connection won't work anylonger without an softreset....

[bamse]

my problems are back... nothing new installed since the downgrade... but the gprs connection won't work anylonger without an softreset....

Are you sure the downgrade was successful? What is your current version of callerid?

[ToniTom]

Bemused
have the same problem and want to downgrate too but first run a Test. And what a surprise everything works fine without a downgrate.
Next time I have the problem I will read the posts again and hope it will help.

Sorry but I am real bemused.

[wiedsche]

i have caller CallerID Version 1.20 (Build 17957) .. .the downgrade worked ... some days ... but now not any longer

[iDG]

i have caller CallerID Version 1.20 (Build 17957) .. .the downgrade worked ... some days ... but now not any longer

The same happens here (rom 1.13.0/radio 1.13.0).
Downgrading the CallerID works the first few times.

Another weird thing is that most of the times, bringing up Pocket Internet Explorer starts the gprs connection correctly, whereas using the connect button does not.

[MocciJ]

ROM: 1.12.04 ITA
RADIO: 1.12.00

Caller ID trick NOT WORKING!

It's because I have an ITA rom or because I haven't installed Caller ID before?

A question that it's irrilevant in this topic: if I downgrade the radio stack, can I get rid of the interference noise when I'm calling?

It seems that Caller ID is device-dependant: we MUST find another way to resolve this little prob...

[heronlen]

I am using Caller ID Ver 1.20 (18567). I have just hard reset my Qtek S110 and installed GPRS connections as previously explained in this thread by me. Not a problem, works everytime! Any questions ask.

[desow]

i have the connection problem without installing ANY of the original ROM Software.
if i have PocketZenPhone (http://zendrui.free.fr/) in my autorun, causes the reconnection problem. if i boot without pocketzenphone and start it manual. it's all ok.
so i think maybe it will be the limitation in running tasks.
does anybody know which task is used for gprs?

[bramscolnick]

So it seems that this GPRS connection problem is wide-spread after upgrading.. I posted this earlier today before thinking to look for others with the same problem

http://forum.xda-developers.com/viewtopic.php?t=33019&highlight=


What exactly is the problem??? has ANYONE found a solution??? a PERMANENT one...

[bramscolnick]

It may be too soon, and I may be jinxing myself.. but here is an update. Under MY ISP I had 3 settings:

wap: wap.voicestream.com
inet2: internet2.voicestream.com
inet3: internet3.voicestream.com

99.99999% of the time, I was set to inet2. After my ROM updates a few weeks ago, the one thing I noticed was that previously stored (in permanent save) connections seemed not to work.

Today (50 minutes ago) I deleted ALL settings under MY ISP and made a single new one: GPRS = internet2.voicestream.com

So far.. knocking on lots of wood..

Two thoughts:
1. could the connection settings some how become corrupted???
2. could having more than one under a setting cause the OS to become "confused" (afterall.. this IS Windows.. albeit.. smaller.

Anybody? Anybody? Bueller?

[oltp]

Like many among us I had no gprs problems with the original (in my case Dutch tmo 1.01) rom. This changed after upgrading to UK tmo 1.12 and Dutch tmo 1.13 rom versions. I simply couldn't reconnect without putting the magician into flight-mode.

Yesterday I removed STK (simtoolkit) from startup folder and moved STK, SIM_Mgr & PhotoContacts from ram to my (big)storage. Somehow this solved my problems and the apps. itself keep on functioning. Mind you I didn't downgrade callerId only moved it. Deleting all the gprs settings didn't solve my problems when I was on 1.12, so I didn't give that a try on 1.13.

Maybe this helps one of you.

Regards, M

ps. moved a lot of other apps. from ram to storage as well and apart for some off them slowstarting to whole device is much faster, like when there where no ext-rom apps. installed. But this seems to had no relation with the gprs problem solving.

[wiedsche]

Now I use 1.13.01 GER with radio 1.13.00 and GPRS works fine.

[pietrucci]

How did you move those programs to Storage. I assume you can't just drag the files from RAM to Storage without reinstalling?

[bramscolnick]

How did you move those programs to Storage. I assume you can't just drag the files from RAM to Storage without reinstalling?

You must uninstall, then when you reinstall, at installation select Storage Card for location instead of Default.

[pietrucci]

How did you move those programs to Storage. I assume you can't just drag the files from RAM to Storage without reinstalling?

You must uninstall, then when you reinstall, at installation select Storage Card for location instead of Default.That's the proper procedure I agree. But you can't simply uninstall programs like STK (simtoolkit), SIM_Mgr & PhotoContacts, can you? They don't show in the "Remove programs" list.

[oltp]

You're right in one way, you cannot just cut & paste, sometimes you have to alter registry keys as well. And don't forget your shortcuts in windows\programs folder. After every change there is to be done some testing too. Costs a lot of time I can say! Currently I am working on a guide for myself with what to move and how. Because installing to Storage still puts unwanted files in ram. When I am satisfied I will publish it, including reg.keys in a appropriate thread. There are no secrets in this. Just some effort.

M

[pietrucci]

Currently I am working on a guide for myself with what to move and how. Because installing to Storage still puts unwanted files in ram. When I am satisfied I will publish it, including reg.keys in a appropriate thread. There are no secrets in this. Just some effort.

MOk, succes!

[oltp]

Strangely now the download speed sometimes tops the 80Kbit/sec according to spb gprs monitor, while it before never topped the 48Kbit/sec. I am not complaining, but is the anyone who can explain this behavior?

Thanks, M

[bramscolnick]

Strangely now the download speed sometimes tops the 80Kbit/sec according to spb gprs monitor, while it before never topped the 48Kbit/sec. I am not complaining, but is the anyone who can explain this behavior?

Thanks, M


Sped up why? What'd you do? What can I try?

[bramscolnick]

It may be too soon, and I may be jinxing myself.. but here is an update. Under MY ISP I had 3 settings:

wap: wap.voicestream.com
inet2: internet2.voicestream.com
inet3: internet3.voicestream.com

99.99999% of the time, I was set to inet2. After my ROM updates a few weeks ago, the one thing I noticed was that previously stored (in permanent save) connections seemed not to work.

Today (50 minutes ago) I deleted ALL settings under MY ISP and made a single new one: GPRS = internet2.voicestream.com

So far.. knocking on lots of wood..

Two thoughts:
1. could the connection settings some how become corrupted???
2. could having more than one under a setting cause the OS to become "confused" (afterall.. this IS Windows.. albeit.. smaller.

Anybody? Anybody? Bueller?


Once more... hoping not to jinx myself... It's been almost 12 hours and I have remained connected without issue. Typically, not more than 30 - 40 minutes would go by without me needing a flight mode on/off.

Is it possible that the new ROM has an issue "deciding" which connection to use if there is more than one option? With 3 settings, an AUTO PICK was also added to the mix. With only one item, internet2.voicestream.com, I have been fine.

Anyone else want to tell me there situations so I can see if I am lucky? a fluke? correct?

Thanks.

[oltp]

Hope this disappoint you too much, got only 1 gprs setting and in spite of my earlier note still got reconnection problems :-(. They were gone for almost a day.

M

[bramscolnick]

Hope this disappoint you too much, got only 1 gprs setting and in spite of my earlier note still got reconnection problems :-(. They were gone for almost a day.

M


Hmm... It could be device and/or carrier related. I have the newest radio, 1.13. Also, I am in the USA on Tmobile. I had only one issue today, and it was in a high-rise in which i ALWAYS lose signal... once out of the building, all good.

I would suggest reading up on radio issues.. I do recall reading that 1.12 had some kind of issue which is why I flashed my ROM to 1.40 then immediately did the radio.

Also.. what is your device?? I am using the Blueangle (Tmobile MDA III)

[oltp]

Hi bramscolnick,

Uhmm probably like most people in this thread I've got a Magician (TMo MDA Compact).

Guess the problem could also be memory related. i just adressed more memory to programs & could easily reconnect. Or maybe a combination of things, tough to find out.

For the moment I stick on radio 1.12, but in the end I'll upgrade to who knows what. Saw on the UK site that 1.13 is the second and last magician they'll provide. Hope that the Dutch will go on, not so likely though.

In the meantime I keep testing with settings.

Regards, M

[bramscolnick]

Hi bramscolnick,

Uhmm probably like most people in this thread I've got a Magician (TMo MDA Compact).

Guess the problem could also be memory related. i just adressed more memory to programs & could easily reconnect. Or maybe a combination of things, tough to find out.

For the moment I stick on radio 1.12, but in the end I'll upgrade to who knows what. Saw on the UK site that 1.13 is the second and last magician they'll provide. Hope that the Dutch will go on, not so likely though.

In the meantime I keep testing with settings.

Regards, M

Hmm.. I have also removed the 4 various Permanent Save items from Startup. That may have also freed up resources..

[pietrucci]

Hi bramscolnick,

Uhmm probably like most people in this thread I've got a Magician (TMo MDA Compact).

Guess the problem could also be memory related. i just adressed more memory to programs & could easily reconnect. Or maybe a combination of things, tough to find out.

For the moment I stick on radio 1.12, but in the end I'll upgrade to who knows what. Saw on the UK site that 1.13 is the second and last magician they'll provide. Hope that the Dutch will go on, not so likely though.

In the meantime I keep testing with settings.

Regards, M

Hmm.. I have also removed the 4 various Permanent Save items from Startup. That may have also freed up resources..Any word on solving the (Dutch) GPRS problem? I don't think it's memory related. I have 13 Mb of free Storage and 16 Mb of free program storage. If that isn't enough....

[oltp]

Knock on wood haven't got any gprs probs. since last post in this thread on 16th nov. Changed a lot since then, hard-resets, reg.changes etc, but the connection can always be easily restored. Changed nothing gprs related that I know off.

Very strange all this & very unsatisfactory that I don't know what solved my problem.

Regards, M

[bramscolnick]

Knock on wood haven't got any gprs probs. since last post in this thread on 16th nov. Changed a lot since then, hard-resets, reg.changes etc, but the connection can always be easily restored. Changed nothing gprs related that I know off.

Very strange all this & very unsatisfactory that I don't know what solved my problem.

Regards, M


Since rolling back the Caller ID and also getting GPRS connection software (keeps it alive) no issues. I did both at once so not sure which did what.

[oltp]

Skipped the Caller Id too, before that the problems were gone already. Rom 1.13 has got the gprs always on by default (found this out after copying the gb-soft cpl to my device) and the problems were present after upgrading to this version. So somehow my problem was solved & I can't reproduce it :-)

Cheers, M

[pietrucci]

Since rolling back the Caller ID and also getting GPRS connection software (keeps it alive) no issues. I did both at once so not sure which did what.I switched back to the previous CallerID. Unfortunately it didn't solve my GPRS reconnect problem, despite of all soft-resets and deletions...
Then I deleted my CallerID files (as far as I know of), soft-resetted and aftere that I couldn't connect GPRS at all!

I have a T-Mobile MDA Compact with the Dutch ROM 1.13 (radio 1.12).

[oltp]

Hee pietrucci,

ff kort i/h NL. Doe eens een hard-reset en installeer geen ext-rom spul. Kijk of het stabiel is en ga dan evt. stap voor stap verder. Caller Id voegt alleen plaatjes toe, niet noodzakeijk in mijn ogen. Verder zitten we dezelfde rom, het kan dus wel.

Groetjes, M

And now for everyone:

try a hard-reset & skip ext-rom stuff. When this is stable add step by step other apps. Caller Id only adds pictures, in my opinion not necessary. We're on the same rom, so it can be done.

Cheers, M

[VoodooBOB]

I have ROM 1.12 with pocket plus v3. When using activesync, the GPRS connection goes off and when I disconnect and try to connect with GPRS, it tells me it can't connect. I have to soft-rest and then it connects again. Sometimes it will connect after using activesync. A bit frustrating as I sync a lot during the day and then I have to reset to get GPRS going.

[oltp]

Quickest bypass is to put your magician in & out of flightmode.

Cheers, M

[VoodooBOB]

Quickest bypass is to put your magician in & out of flightmode.

Cheers, M

Cool Thanks! Will try that next time. :)

[O2mini_noob]

Can you run normal websites using PIE on GPRS or are you limited only to WAP when on GPRS? Is WAP the better alternative because GPRS rates are pretty slow...sorry I'm a NOOB and still learning

[oltp]

Sure you can, use 'view -> layout' within PIE to choose how you want them to be displayed. default works excellent with this forum when you pick textsize larger & adjust the forum profile to mobile. Wap & special pda/mobile sites display best. So it's about same speed as 56K analoge modem, but it works.

Regards, M

[O2mini_noob]

Thanks, Australia is a bit backwards when it comes to technology. Our main GPRS provider only mentions WAP access and the customer support can't really answer questions related to Pocket PC.

[oltp]

Just as long as you got the gprs settings like access point & sometimes user/password/domain information from your operator it will work.

Guess you find a lot a of very useful info. in this forum then :-)

Off topic: by the way BS comes in very handy as often used programs starting faster as from sd (main memory/ram is fastest) & don't fill up precious ram. I usually have around 35Mb ram free & with PIE running it has decreased to 17Mb.

Cheers, M

[hirh]

I have the same problem just I buy my Qtek S110

After hardware reset problem disappear, but after 2-3 weeks i have it again.
I change firmare from 12 to 13. Then i restore backup - the problem remains.

GPRS can connect just after reseting GSM module by switching fly mode, or software reset or changing gprs class, that caused resetting gsm module. :!:

After any call (inc/out) or GPRS session no connection possible till gsm-module reset.... :evil:

IS ANY WAY TO REPORT THIS PROBLEM TO HTC? or firmare developer?

[Pfeffa-rah]

Hi,

I just deleted the CID files,
(The stupid Photo Contacts didn´t work properly anyway)
It seems to work fine now,
I hope it stays that wat :)

---------------------
Here is what I did:
I just skiped downloading the "old" CID version because I allready used 1.12.
Then I thought well, it´s no use installing it again then, is there?
So I was left with steps 2 to 5.:


2. Remove the file IA_CD-Startup.exe from \Windows\Startup on your device.

3. Rename iacontacts.dll to something else (e.g. old-iacontacts.dll). This file is in the \Windows directory of your device but is hidden. However you can rename it using your PC. Open Windows explorer, and navigate to Mobile Device>My PocketPC>Windows.

4. Rename displayCID.dll to something else (e.g. old-displayCID.dll). Access it via your PC the same as for the previous step.

5. Soft reset

Thanks all.

[hirh]

Great, it is seems to be a cure. 2 days gprs connected as need.

Is there somthing like "protected mode" on windows mobile 2003 ?

[kimkim]

Yeah it works perfectly for me :D No problem since I deleted all files related to ID Caller (a month ago) : to do that, launch Resco Explorer in order to see hidden files and perform a search so that you'll be able to delete all ID caller files :D

[caponesev]

Hi all, made those steps about idcaller and same problem continues... i can use gprs connection first time, and a second, and so on, even after disconnect, it's ok and can reconnect, but after receiving a call during connection, if i disconect i get the unknown error typical failure again when trying to connect to gprs...

Have i made something wrong? This idcaller deletion solution works for everyone? Thanks!

[TermiK]

Hi all

> Pfeffa-rah : thanks for your solution ! I had this GPRS problem and now it works fine :wink:

I'll see if the problem will come again, but for the moment I can reconnect without any problem.

Thanks :D

[morrow]

thanx downgrading callerid seems to do the trick....now just let's see if it lasts....just switched gprs on/off/on/off/on/off/on. GPRS works without reset or flight mode trick.

But i've seen this behaviour before upgrading my radiorom, eventually ending up with loosing gprs. I'm hopefull, so fingers crossed for this one!!

[wtkaja]

I know it's on old posting, I did have the problem. But fix it with the info i get from this posts. I just get another problem, when the gprs start connecting suddenly the radio signal was dropped. If I connect the o2 mini with charging adatper or usb cable that attached into a pc, connection was stable. It did not dropping. Is this mean the battery is no good?