Mobistar GPRS: 'no modem'

[Robrecht]

Hey guys,

I have a Qtek 9090 and I recently activated GPRS on my Mobistar account - went to one of their shops and had one of those freckle-faced amateur kids set it up for me and everything - then I had to manually enter the settings on my Qtek, no problem so far, but whenever I try to connect, it says 'connecting' for a while then 'No modem at above number'.

I tried a variety of combinations with the settings 'provided' by Mobistar (they're not exactly fine examples of customer communications), but nothing worked.

Here are my settings:

Modem: Cellular line (GPRS) - nothing wrong here, I presume;
Access point name: I tried 'internet.be', 'web.pro.be' and 'mworld.be', but nothing worked.
User name and Password: Both 'mobistar'
IP adress: Server-assigned
Software compression: Tried checked and unchecked.
IP header compression: Tried checked and unchecked.
Server adress: DNS 212.065.063.010, Alt DNS 212.065.063.145

I also tried every combination of authentication (PAP/CHAP) and class (8/10) settings. The thing Mobistar activated for me was their Orange World program, or something, where I have to pay a fixed sum of 6 euros a month, and a little extra for actual GPRS traffic.

I'm going crazy about this, I already went back to their shop twice and each time another smelly, greasy teenager fumbled with my Qtek for a while, could to NOTHING MORE than entering these same settings AGAIN (as if I was too stupid to do that) and tell me it SHOULD work. Sorry for the shouting... this is getting under my skin... :wink: I'm actually a nice person you know... 8)
I hate these kids, they do fine 90% of the time because 90% of the customers are even dumber... so they think they know it all.
Ok, I'm done now, it's off my chest. Sorry.

Any ideas?

[Pieps]

An awnser from one of the greasy kids :wink: :
Did you try as dns: 212.065.063.143

This is the information I used with a lot of MDA's with mobistar as provider:

APN:
mms.be (for Mobistar Friends and Optimum-customers)
tempomms.be (for Tempo-customer)

User ID: mobistar
Password: mobistar
Acces point name: web.pro.be
WAP Gateway IP: 212.065.063.143
MMS Server URL: http://mmsc.mobistar.be

[Robrecht]

:lol: You greasy kids ain't so bad after all, thanks for answering so quickly.

Unfortunately, nothing helped, but get this: I talked to a very competent Mobistar Helpdesk guy on the phone today and apparently I'm not subscribed to their Orange World service at all! So the first kid, the one in the Mobistar shop that processed my application, is the one that messed up. I guess that greasy teen was having a bad day. Or I was, or whatever. Still, after talking to a number of other Mobistar people, you'd think they would have noticed this!

Anyway, I was told to wait another 48 hours until my request is processed, then I'll try again.

Damn, it's more fun totally hating a group of people, it sucks when some of them turn out ok!!! :wink: Guess that's what's wrong with mankind. 8)