Unresolved Items when synchronizing email

[gybanez]

Hi,

Does anyone know the fix to this issue. I've done various tests and know that any email that has an attachment, it will not sync to my Jam. I've deleted all emails that has attachments and sure enough the "unresolved items" in Activesync disappears.

Here are the things I've done and none have worked so far.

1. I've changed the location to store the attachments to the internal memory instead of my SD card. - Still doesn't work.

2. I've unchecked the limited size of the attachment in Activesync Options - Does not work

3. I've done a hard reset because I upgraded to ROM ver: 1.11.00 - Ext. ROM 1.11.169

So far I have not been able to find the issue. I've tried using a different SD card but I don't think it matters because it does it even when I uncheck the option to save attachments to storage card. One thing for sure, if I send myself one email with an attachment, I get 1 unresolved issue on the email sync. So it's some attachment problem that I would really like to have fixed because my attachments are important to me.

If you know the fix for this issue please let me know. Thanks you.

[ianwood]

I have this problem every once in a while. It is usually an attachment that ActiveSync can't convert properly. I find I have to disconnect and reconnect which sometimes solves it. Other times I have to find which attachment is causing the problem and remove it from the mail. I have not yet tried turning of the conversion setting which may indeed help.