pmidlar
10-07-2005, 07:33 PM
I signed up for T-Mobile To Go (prepaid service in the US) and need to use the command request #999# to get an IM reply with the balance on the account. When I try this, nothing happens (specifically, after dialing #999#, the Talk button just clears the inputed string).
If I try #646# (the equivalent string command for the postpaid service), I get an IM replay saying "Please dial #999# to check T-Mobile To Go account balance".
I tried several random #nnn# numbers and always get something (either a failed message or a command not supported message), unless I dial #999# or #998#, in which cases, as before, the phone just clears the command string.
I put the SIM card in a Treo600 (PalmOS) and everything works well (which makes me think is either a PDA2k problem or Pocket PC).
Anybody has a clue about this? Of course, I spent a couple of hours on the phone with T-Mobile customer service / tech support but got nowhere…
Thanks!
If I try #646# (the equivalent string command for the postpaid service), I get an IM replay saying "Please dial #999# to check T-Mobile To Go account balance".
I tried several random #nnn# numbers and always get something (either a failed message or a command not supported message), unless I dial #999# or #998#, in which cases, as before, the phone just clears the command string.
I put the SIM card in a Treo600 (PalmOS) and everything works well (which makes me think is either a PDA2k problem or Pocket PC).
Anybody has a clue about this? Of course, I spent a couple of hours on the phone with T-Mobile customer service / tech support but got nowhere…
Thanks!