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View Full Version : Pop3 Inbox - messages getting deleted


matchworker
21st August 2005, 07:47 PM
I have a PDA2K and am being driven mad by my inbox getting emptied.

I have my home pc outlook express set on leave a copy of messages on server.

When I receive an email on the imate it goes into my inbox - great
When I look at mail on my home pc - it also goes into my inbox - great

When I next do a send & receive on the imate it removes the email I have received on the pc from the imate inbox

Is this normal?
Can I keep my Imate inbox intact and delete only what I want to?

Apols if this has been covered before - I have searched but am going crazy

TIA
Paul

matchworker
21st August 2005, 08:19 PM
I discovered that I was not leaving a copy of my messages on my email server because I had 2 outlook express accounts going for the same mail and only one was configured to leave a copy on the server

However I would still like to know if it is possible to keep my Imate inbox intact (& under my control) even when the messages are no longer on my pop3 server

Paul

shanedean
22nd August 2005, 01:16 AM
Is there not a tick box in Pocket Outlook on your iMate that chooses whether email is deleted on PC? In email account settings or something like that.....Don't have my 2i with me so not entirely sure, but think it right. :?

matchworker
23rd August 2005, 10:10 PM
Hi Shane
I am using the Pop3 mail but even when I tried Outlook I cannot find any option like this

Are there any other users who have an Inbox that does not de-populate

Thanks

Paul

cornelius
24th August 2005, 05:18 AM
what email provider do you use? I'm use gmail, and "leave downloaded email on server" option is on email setting. You should log on on your email account and go to setting, search for "leave downloaded email on server", thick on it. :wink:

matchworker
24th August 2005, 11:11 AM
Yes I have set the server to leave a copy - however after around 3 months they will be deleted when my mailbox gets full. I presume they will then be deleted off my I-mate. What I want is a way to permantantly store them in my Inbox unless I manually delete them.

Paul

nsm
24th August 2005, 01:06 PM
It sounds like exactly the same issue I have.
I have one PC where I download my emails to - which deletes off server once downloaded. This is fine.

Though on my XDA2i when I go to the POP3 account in messaging I can see all my emails - but when I attempt a send/receive, it deletes all previous emails from the inbox and donwloads any new if there are any.

It is like it is synchronizing the inboxes of what is on server. This should not be the case - I would expect this behaviour if it was setup to be IMAP , but not POP3.
Thanks

matchworker
24th August 2005, 02:01 PM
I agree nsm - it behaves differently to other Pop3 accounts - I wonder if there is a way to send the inbox to SD storage and protect it that way.

matchworker
30th August 2005, 11:45 PM
The whole lot went again today when I set up a pop3 a/c on a new pc at work and forgot to leave a copy of messages on server

The only (in-elegant) way round this I have found is to create a new folder on my Imate called inbox copy and manually copy the important messages over as they arrive.

Surely there must be an easier way

Paul

khngaroo
31st August 2005, 02:04 PM
Hey,

I am facing the exact same problem as u guys... moment I download the entire mail... Even aster I check the leave a copy on the server checkbox. Is there a way to keep the mails?

rhedgehog
31st August 2005, 03:12 PM
In messages/inbox on your Blue Angel, tap accounts and then accounts again.
Tap the Storage tab at the bottom of the screen
make sure that delete items is set to manual. Otherwise the emails are deleted automatically when it sees that they are no longer on the server.

Also, try setting the email account to show all messages, and not just from the last x days (in advanced settings for each account)

It's usually these two that cause this.

goestoeleven
31st August 2005, 06:44 PM
setting "receive message headers only" on the handheld? This works fine for me...

matchworker
31st August 2005, 11:47 PM
rhedgehog - thanks - have made sure items are only deleted manually

quote "Also, try setting the email account to show all messages, and not just from the last x days (in advanced settings for each account) "

Is this setting on the pda

Paul