installing tomtom navigator5

[claire]

Hi I have recently purchased tomtom navigator 5 software and great britain maps on a memory card from tomtom plus tomtom wireless gps mkii unit. I have tried to install on both my xdaII and xdaIIs devices. everything goes as instructions until i get to the screen where it asks me to configure gps device. i select picture of gps mk11 but the following screen with the spinning yellow and black circle continues to say no gps device. i have tried leaving this running for sometime on both devices to no avail. blue tooth recognises the gps unit and friends with PDAs installed with tomtom can connect to my unit. Any ideas?

[cgrillo]

Turn off "receive incoming beams" in the "beam" sectiom of settings.
This will release Com 1 which TT5 expects to be assigned to the Wired GPS.

[claire]

Thanks for the advice have tried this on both devices to no avail. the GPS Status screen still says No GPS device even if i leave it running for some time.??

[OhBuggerit2k2]

Daft question I know, but you have paired the GPS device with your XDA before you try and get it to work with TomTom?

If you have and it does not work on the default GPS MKII then try other bluetooth GPS and select the BT com port and see if that does the trick.

[MaskedMarauder]

It should work just fine, no need to pair first.

Have you tried a soft reset when it sticks and starting Navigator from the start menu?

Failing that you can tell Navigator that it is "Other bluetooth device" http://forum.xda-developers.com/viewtopic.php?t=26883&highlight=tomtom

You have downloaded the update to Navigator 5.1 from the TomTom site?

[cruisin-thru]

Try choosing "other bluetooth gps", failing that choose wired gps and tell it the com port and speed settings for the bluetooth.

[claire]

Tried all the things suggested thank you all but still wont work!

[decoy7]

ok,

1. switch on Bluetooth on the XDA.

2. pair the 2 devices, XDA & TomTom Bluetooth receiver.

3. Start TomTom Navigator and choose the option as mentioned above "other bluetooth gps", choose one of the bottom 2 Com Ports for the conection.
if one doesnt work then try the other....you should get the TomTom connected using this method.

if unsuccesful, please explain how far you got and what failed at that point then we can better assist on what's causing the problem.

[claire]

ok using com 6 when i look at blue tooth manager active connections out going is connected nothing on incoming connections?
thanks again for all your help.

[decoy7]

does this mean you got TomTom connected and working?

do the 3 steps and explain where it goes wrong.

[claire]

well it seems i have connection one way at least but on the configure/done screen with the compass etc it still says no gps device and nothing happens in the top right hand corner ie numbers moving etc or any movement in the vertical bars at bottom of screen

[claire]

well it seems i have connection one way at least but on the configure/done screen with the compass etc it still says no gps device and nothing happens in the top right hand corner ie numbers moving etc or any movement in the vertical bars at bottom of screen

[decoy7]

try changing the com port you selected in step 3 and each time your doing so, leave it for 30 seconds to see if it connects....you should also try using the Wired connection, i beleive it's a problem with your TomTom software install, have you upgraded it to version 5.10?


before upgrading, try to configure within TomTom on your XDA using the Wired connection as suggested above then selecting the com port...i reckon this should work....otherwise something small is being overlooked or you got serious issues...it's probably the 1st one though.

[claire]

I have started from scratch again and when i go into bluetooth connection wizard the gps wireless mark 2 icon comes up with a question mark on it. then it says service not available on this device?

[decoy7]

ok, we're gonna get this sorted Clair :)

i'll try walking through the steps to making a successful connection, you may have covered some of these already and no doubt been through most of it before but it's worth trying from the top again....as when it works it's pretty good.

here goes - Bluetooth Pairing:
when your in the Bluetooth Manager on the XDA, go to Tools, Paired Devices, click Add.

it will say 'Device' and to the right of it there will be an icon of a sheet of paper with a magnifying glass on it, click this icon and it will search(make sure your GPS unit is on)....when it finds the TomTom or GPS Wireless, select it and enter the passkey, should be 0000(4x zero).

now the GPS unit will be paired with the XDA.

press 'OK' on that screen and go to 'My Shortcuts' and select 'New', you'll be in Bluetooth Connection Wizard, scroll down to the bottom, select 'Explore a Bluetooth device', select the TomTom or GPS Wireless, select the text that says 'GPS output' and click 'Next'....you'll now have the shortcut created which you can double click to connect....do this before starting the TomTom application.

[claire]

when i click on magnifying glass icon the screen says bluetooth browser select a bluetooth device and below tom tom wireless gps mkii icon with a question mark in blue over the top of it and a red tick in a black box to the left and cancel at bottom right of screen no activity

[decoy7]

click on the 'tom tom wireless gps mkii icon' to select it.

[claire]

ok done that blue tooth manager says status connected signal strength just right sent o bytes received increasing press ok go to change preferences show gps status. screen still locked on configure/done with compass etc yellow and blue circle spinning whatever way i try configure

[decoy7]

the compass is yellow and blue spinning?

this is in TomTom, at the configure page i assume, thats sounds like a good sign if the yellow and blue circle are spinning i think....it's probably not picking up satellite's...you'll need to position the GPS adapter near a window so it can see the satellite's.

here's what you do, exit from TomTom completely, make sure the program is not still running.

establish the Bluetooth connection again, then start TomTom once it's established and go to the same 'Change Preferences', 'Show GPS status' screen and choose 'Other Bluetooth GPS', 'Bluetooth Serial Port COM6'....when you see the blue and yellow circle spinning it means it's searching for satellite's if i'm not mistaken....right under the text 'GPS Status' int eh top left corner it should say 'Other Bluetooth GPS'.....this means it's connected......now you just have to position it so it can see some satellites as if your in a house or flat indoors it may not be picking them up ;)

p.s. i've been sitting here reconfiguring my unkles device at the same time so i'm hot on how this thing works.

[claire]

yes i think this is where it all gets stuck. even though yellow and blue is spinning whether i configure using tomtom wireless gps picture or other bluetooth gps picture and select com 6 neither one shows under gps status both say no gps device. gps device itself is flashing green light which means it is locked on and i have tried all this in various locations around country always outside

[decoy7]

damn, we're so close but so far.....i can only suggest you try establishing the Bluetooth connection each time you try a different connection.

another thing, when you tried the wired connection, did you change Baud rate to 4800, try that one again.

then if(almost wanted to say 'when') that doesnt work, exit out of TomTom again, reconnect the bluetooth connection and try the 'Other Bluetooth GPS' again....we have to get this working now....we're so close with the Bluetooth connection working, just inside TomTom software it wont see it.....each time your trying a connection, leave it for about a minute just to make sure it hasnt connected.....i'm hell bent on the 'Other Bluetooth GPS' sorking for you.....one of those 2 serial connections there has to work.....did you also turn off "receive incoming beams" in the "beam" sectiom of settings as advised by grillo earlier....do this too.