Activesync 4.1 errors

[chinqui]

Hi,

I just updated to ROM1.60c and ActiveSync 4.1 build 4807. When I try to sync, Activesync keeps giving me the error code 85010014.

The funny thing is, there's no problem syncing Notes from Outlook. But the other Outlook items such as Contacts, Calendar and Tasks are unable to sync.

What's happening? Does anyone else have the same problem? Why Notes is ok, but not the rest?

Any help is appreciated, thanks!

CQ
Singapore

[kcchen]

Had the same problem after upgrading to WM5. If you use offline folders, make sure Outlook is connected to your Exchange Server, they try to sync your PDA. It takes a little while to sync Contacts and Calendar the first time, but afterwards you can "Work Offline" and sync everything successfully.

If it doesn't work, I would start with a new partnership.... delete previous computer partnerships from AS on your PDA and also delete PDA Partnership in AS on your PC.

There's also a few other posts here that refer to performing a "Repair" of the Outlook 2003 installation and another that says to uninstall and re-install Office 2003 all together. I tried the "Repair" (in Help Menu of Outlook) and it didn't work... I wasn't about to re-install my Office.... Luckily I found my solution through further digging on the Internet.


Good luck! Let us know the results.
Ken

[chinqui]

Hi kcchen,

It works! What happened was that I had installed AS 4.1 at home over the weekend. On Monday I came to office, sync and suddenly it works! Never knew that it was becoz of Exchange...

Thanks for the great help. Next, to solve the problem with insufficient ROM...too much for programs, not enough for storage.

Thanks again buddy :)

[kcchen]

Glad it worked for you! I was pretty frustrated with the error also...

[ichanz]

where do you get ActiveSync 4.1
mine is ActiveSync 4.00.4343

can you give me the link for ActiveSync 4.1

thx

[Rudegar]

search goes a long way
http://forum.xda-developers.com/viewtopic.php?t=28019&highlight=4+1

[foxnolds]

I solved my ActiveSync problem with Error 85010014.

I also run Eudora and Incredimail Plugin for Outlook on both PCs, Work and Home. Both are on XP Pro SP2 and when I installed ActiveSync 4.1 on my work PC without issue, I decided to attack my Home PC Outlook installation to see if I could resolve the issue.

So, At home:

Putting Outlook in Offline mode did not solve the problem.

I uninstalled ActiveSync 4.0 and installed ActiveSync 4.1 - No difference.

I backed up Outlook via 3rd party program to grab account settings as well as my 2GB pst file then ran Help->Detect and Repair... - reboot, no difference.

I then ran Control Panel -> Add or remove Programs -> Office 2003 and chose to modify my installation by adding or removing components. I unchecked Outlook and updated it to remove Outlook from my Office 2003 suite. Then returned to this option and re-checked Outlook to add it back to my Office 2003 Suite, CD-Rom in hand but updating, it did not ask for the Office 2003 Install CD-Rom... - Rebooted and connected - Bingo NO 85010014 error!