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Robrecht
27th September 2005, 02:31 AM
When I download e-mail in Pocket Outlook, I can see the attachments but I cannot open or save them. I think I'm doing everything as I should: after a "send/receive" the message arrives in my inbox; I hit "mark for download" to get the full version including attachment, and I click send/receive again. But after that, when I click the attachment or tap-&-hold it and click "save as", nothing happens.

Strangely, the attachments do get downloaded to the Windows/Messaging/Attachments folder, where they reside in the form of ".att"-files with long codenames. I can even open them by changing the extension (for instance to ".doc" for word files), but this is a pain as I have to copy them to another folder and try every single file since there's no way of recognizing them by their file names.

I have restored from a Sprite Backup once or twice, and since I understand these mailboxes are pretty complicated structures to recreate, I'm wondering if this could have caused the problem.

I have the following mail boxes in Pocket Outlook: Text messages and MMS (standard) ActiveSync, with a LOT of synchronized messages, all without attachments though (to save space) Two e-mail accounts, one POP3 and one hotmail (with Adriansoft's HTTPmail plugin). This is where I sometimes need to download attachments. These messages usually get deleted pretty quickly, as I store everything in Desktop Outlook and keep my online mailboxes empty. However, I've noticed that even attachments from deleted messages are kept in the Windows/Messaging/Attachments folder.Operating system is Pocket PC 2003 SE.

Has anyone had this problem before? As I don't have any attachments I need to keep (none in ActiveSync folder, and the POP3 and hotmail accounts are emptied into Desktop Outlook regularly), do you think it's safe to delete all the files in the Windows/Messaging/Attachments folder? Would this perhaps help (by forcing Pocket Outlook into a "clean start" organizing attachments)? Hard resetting and rebuilding from scratch is not an option, I'm afraid, as I use my device intensively and don't have the time to do this.

Thanks in advance for any help!

fudgebottom
27th November 2005, 02:29 PM
Hi Robrecht

I have been having the same issue.

Have you mannaged to fix yours yet?

What you can try if you have restored using SpriteSoftware before is using there cleaning software. It will basicly clear and reset all your mail folders, attachment databases..etc..etc.

http://www.spritesoftware.com/downloads/CleanMail.zip

Please let me know how you go and if you have found a way of fixing your problem if you have already done so... This file did not fix my issue but is has fixed others with attachment issues.

FB

DanielHochman
18th April 2006, 09:16 PM
Same Problem here.
Anyone find a solution yet??

Thanks!

.:Matrix:.
13th September 2006, 09:12 AM
Got the same problem on my iPAQ 5550.
Don't know which application setup caused the problem, but I found a solution changing some registry keys that points to attachments location.

First of all I suggest to backup your pocket pc data.

Open windows notepad or other text editor

Copy and paste the following lines:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Inbox\Attach ments]
"BottomDir"="Attachments"
"MiddleDir"="Messaging"
"TopDir"="Windows"
"AttsDir"="\\Windows\\Messaging\\Attachments\\"
"Moving"=dword:00000000

Save the file as FixAttach.reg (or choose a different name mantaining the .reg extension).

Copy the file on your pocket pc, and tap on it.

Let me know if it works.

.:Matrix:.

.:Matrix:.
13th September 2006, 09:14 AM
Got the same problem on my iPAQ 5550.
Don't know which application setup caused the problem, but I found a solution changing some registry keys that points to attachments location.

First of all I suggest to backup your pocket pc data.

Open windows notepad or other text editor

Copy and paste the following lines:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Inbox\Attach ments]
"BottomDir"="Attachments"
"MiddleDir"="Messaging"
"TopDir"="Windows"
"AttsDir"="\\Windows\\Messaging\\Attachments\\"
"Moving"=dword:00000000

Save the file as FixAttach.reg (or choose a different name mantaining the .reg extension).

Copy the file on your pocket pc, and tap on it.

Let me know if it works.

.:Matrix:.