Those of you with Qtek or Imate products...

[BigDamHero]

I'm considering getting a Wiard. I'll probably endup getting it sim free as either an Imate or a Qtek.

At the moment I have an O2 XDA2s and Ive had to send it back to O2 twice. The XDA repair centre was excellent and repaired and returned my device no problem.

My worry is that I won't get that level of support with Qtek or Imate. So has anyone had to send a device back to these compaines? How was the experience?

Lewis

[hdbueller]

I bought a non-working PDA2K off of Ebay and had to send it to Dubai for repair, and I was very happy with the service that I received. The service center did the estimate and contacted me with the prices to repair it and again when it was completed. They also did several warrantee repairs at no charge to me. Total time with shipping; 12 days! I was impressed! I will buy another Imate product as soon as the new models are all released. I am waiting to see how the K-jam works, and also what the Hermes is like.
Later.......

[BigDamHero]

Well thats good to know at least.

Has anyone had any experence sending back a Qtek though? As theyre the company Ill prob go with?

Is it worth paying the extra for an Imate for the better service?

Lewis