Flash Light not working properly / Exchanged Device

[CuJo]

Hello guys, i'm new to this board.

I just wanted to tell u my Story :)

A few days ago, i noticed, that the flash-light for
the camera is not working properly. It was flickering
sometimes. So i called the T-Mobile yesterday. Today
a courier exchanged the mda pro device. But the
device i have now is kind of ugly... the screen seems
not to be fixed correctly - when it's rotated to "notebook-
style" i can move it easily for about 3mm to each side.
I can also lift it up on every side for 1mm. This can't be ok?!
Or was i just lucky with my first mda pro?

Well so i called t-mobile again - I'll get another Device tomorrow...
i hope it'll be better. Too bad that i can't have a new out-of-
the-box mda pro :/

and sorry for my bad english.

[joebongo]

A jasjar I got was like that, from the UK. It felt like a refurb item not new.

Do refurbs get into the 'new' device streams? Or can it only be down to a duff one at manufacture?

[N2h]

Hi guys i just got my xda exec today and guesswhat my flashlight is not even switching on! lol but itsbrand new and out of the box- so im tinking about over looking this as the one they will send may be worse!?
what do you rekon?

[joebongo]

No, get a new one. Make sure it's right before you keep it. If you pay full whack, you expect full whack.

If you use ebay, then best of luck :lol:

[trapper]

If it's o2, you shouldn't have a problem, but if you do PM me and let me know which store.

[N2h]

hi guys just spoke to o2 they cleared up that if the device is at fault they will b more then happy to exchange it for a new one worse case scenario -i just got it today so im within my 14 days il just cancel and order again, there’s a few in Birmingham city centre il pop into new st
i paid 230 for 200 cross net +500 sms i know theres deals on it for 99.99 and also o2 18 months, and on contracts the devices are dead cheap- but the 99.99 ones dont offer the tariff i wanted and the 18mnts NO WAY MAN! Lol
Im just going to flog my m2000 on ebay for 280+ to recoup my money on this.

Trapper > whatsbeen your experience generally with o2? i work for Vodafone (so no comments on there customer services loll) and with orange as long as itwasnt technical they didnt have any issues- well i think i got into more arguments with them then anyone else but that was more on the advisors attitude then anything)
Iv never used o2 before there converges pretty much the same as Vodafone so will just have to see how it goes.
I guess one thing with us users is that if we have a problem we will try to resolve it our selves first, search the net for answers and if we still can not fix it then it’s an issue out of our control-

[N2h]

UPDATE:
spoketo o2 online customer services they are posting me a brand new device-great! im well chuffed