tdwinkler
1st October 2005, 09:11 PM
Version of ActiveSync not compatible with the connected mobile Device
This is the error I receive no matter what I have read to do or not do to my Desktop PC.
These are the setting in the Device:
New I-Mate Jasjar with
ROM Version: 1.12.38 WWE
ROM Date 8/24/05
Radio Version: 1.03.00
Protocol Version: 42.36.P8
ExtRom Version: 1.12.120 WWE
I realize that there is a new Rom Update but I can't sync with my Desktop to get the file? 62 MB by the way.
These are the actions I took to try and rid this error message.
Cleared Temp folder (%temp%) in all user accounts.
In the registry deleted HKEY_CURRENT_USER\Software\Microsoft\Windows CE Services key
Deleted HKEY_LOCAL_MACHINE\Software\Microsoft\Windows CE Services
Uninstalled Microsoft Activesync from Add/Remove Programs
Deleted Activesync folder from Programs Files
Restarted the computer
Installed Microsoft Activesync 4.0 many times and 4.1.0 Build 4807 many times all the while deleting the other before the new install.
This is what happens after a new install.
The device is seen by my Computer running Windows XP SP2 and loads the device- At this point everything looks good.
ActiveSync start and actually connects to the device but only as a GUEST not as the device name that I imputed in the JASJAR.
NEXT the Error occurs “This Version of Microsoft ActiveSync is not compatible with the connected mobile device. Please upgrade to the latest Version of Microsoft ActiveSync and reconnect."
If I click on the OK button underneath the error. The device connects but I cannot explore the contents or sync to the device whatsoever.
Could anyone aid in getting this problem resolved. I have spent over 10 hours trying to figure this out looking at all other forums but no one seams to have a resolution.
This Link seam to have had the issue happen with eairlier version of ActiveSync but I have followed each step but still no resolution.
http://www.pocketpcfaq.com/faqs/act.../syncerrors.htm
This is the error I receive no matter what I have read to do or not do to my Desktop PC.
These are the setting in the Device:
New I-Mate Jasjar with
ROM Version: 1.12.38 WWE
ROM Date 8/24/05
Radio Version: 1.03.00
Protocol Version: 42.36.P8
ExtRom Version: 1.12.120 WWE
I realize that there is a new Rom Update but I can't sync with my Desktop to get the file? 62 MB by the way.
These are the actions I took to try and rid this error message.
Cleared Temp folder (%temp%) in all user accounts.
In the registry deleted HKEY_CURRENT_USER\Software\Microsoft\Windows CE Services key
Deleted HKEY_LOCAL_MACHINE\Software\Microsoft\Windows CE Services
Uninstalled Microsoft Activesync from Add/Remove Programs
Deleted Activesync folder from Programs Files
Restarted the computer
Installed Microsoft Activesync 4.0 many times and 4.1.0 Build 4807 many times all the while deleting the other before the new install.
This is what happens after a new install.
The device is seen by my Computer running Windows XP SP2 and loads the device- At this point everything looks good.
ActiveSync start and actually connects to the device but only as a GUEST not as the device name that I imputed in the JASJAR.
NEXT the Error occurs “This Version of Microsoft ActiveSync is not compatible with the connected mobile device. Please upgrade to the latest Version of Microsoft ActiveSync and reconnect."
If I click on the OK button underneath the error. The device connects but I cannot explore the contents or sync to the device whatsoever.
Could anyone aid in getting this problem resolved. I have spent over 10 hours trying to figure this out looking at all other forums but no one seams to have a resolution.
This Link seam to have had the issue happen with eairlier version of ActiveSync but I have followed each step but still no resolution.
http://www.pocketpcfaq.com/faqs/act.../syncerrors.htm