View Full Version : Vanishing emailaccounts after install Jasjar update
gpsenzo68
2nd October 2005, 02:32 PM
Hello,
I update my MDA pro to the new imate ROM but my emailaccount keep vanishing after a softreset has anyone any clue?
Thanx
mobile-IT
2nd October 2005, 02:39 PM
but on my device it was like this also before the upgrade?
which device dou you have, and which rom you had before upgrading to the jasjar rom?
http://forum.xda-developers.com/viewtopic.php?p=161019#161019
dherrero
2nd October 2005, 02:52 PM
dont soft reset using a stilys. Use a program to allow flush the file bufferssss
mobile-IT
2nd October 2005, 03:18 PM
i know that and honestly i still have to try it. BUT:
I just want to know WHY this happens, and WHY other users with the same ROM as mine is DONT have this problem.
And, if i incidentally do a Softreset or maybe take out the battery, i lose my account again! thats not a solution for me.
Anyways thanks for your hint . apreciate that.
can you confirm my thought about the battery? or maybe its REALLY losing the accounts just after a Stylus reset?
dherrero
2nd October 2005, 05:29 PM
It hapened to me time ago.. Some programs, like outlook, dont flush their databases buffers each moment. So, if you create a new account, or delete some mails or sms (this actions modify the database files managed by outlook) and then you reset your pda using the stylus, many buffer may be not empty so you loose that information. When you reset your pda using a program (it uses a API funcion that allow the buffers to be flushed to their files) all the information is saved in disk and you wouldnt hava to loose anything.....
mobile-IT
2nd October 2005, 07:06 PM
thats was a clear explanation, thank you.
Any ideas why this happens only on some devices, even if they have the same rom?
dherrero
2nd October 2005, 07:56 PM
I ve repeated the test right now. I have sent a email to my account in gmail(this account is configured in my jasjar). I ve connected using UMTS an and i ve downloaded the mail. then a i ve soft reset using stylus. When the device has booted i have launched pocket outlook and the mail wasnt there. I ve downloaded the mail again and a i ve done soft reset using a program (handy meny). When the system has booted the mail was there. Conclusion: I supose Outlook use the api fuction "CeWriteRecordProps" to update or insert a new record in the outlook database and probably Windows Mobile 2005 uses a buffer policy to reduce the access to these databases. so, if windows hasnt written this records fisically to disk then you can lose some information if you reset using stylus. When you use a program to reset, windows informs to the device drivers that "sleep" is in progress and they have to save the unsaved information so the disk driver has a chance so save all.
I hope Microsoft change this policy soon.....
mobile-IT
2nd October 2005, 08:06 PM
...think this happens on all HTC Universals?
dherrero
2nd October 2005, 08:22 PM
I think it happens in all Windows Mobile 2005 devices....
mobile-IT
2nd October 2005, 08:43 PM
...then iīll receive some more universals. and also one of a freind of mine, who told me that he hasnīt got this problem. i donīt know if its true, but we will see...
dherrero
2nd October 2005, 09:16 PM
I don't know.I ve repeteated this test with my jasjar and my himalaya(with magneto) with same results
mobile-IT
3rd October 2005, 09:07 AM
...your description to 100% !
with a "soft"-softreset everything is fine.
and iīve found out why other devices semmed to do NOT have the problem. Those users setted up their account, and had serveral (100+) mails ond their pop-server. Poutlook took a few minutes tu download headers and part of the messages. in this time the "buffer" was "written back" to the mail-db.
So: I think that for now, all the WM5, or at least all UNIVERSALS got this problem. Some user just donīt realize it.
Now that we (well,i) now that it is not a problem of just my device, FOR NOW i think i can live with this solution. btw, i use Pocket Plus 3 as task manager and Softresetter.
thnx dherrero.
gpsenzo68
4th October 2005, 12:06 PM
After your tip I used spb pocketplus 3.0 and the softreset works wonderfully!
Thanx for the workaround hope they'll fix it soon because pocketplus makes the system very slow.[/list]
mobile-IT
4th October 2005, 12:21 PM
With Pocketplus my system runs fast as always, no problems at all.
dherrero
4th October 2005, 02:26 PM
you re wellcome. There are many programs to soft-reset the device "softly" and thye dont brake the system.... For example Hany Menu and much more.. :lol:
gpsenzo68
4th October 2005, 02:26 PM
Probably due too a combination of software then.
I'll work it out if you say its not due too SPB Pocketplus
Thanx
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