Migrating from O2 to O2 Online

[terapixels]

Hi All,

Is it possible to buy an Exec from O2 online(Online 50, £19 per month, 12 months, set cost £139) and migrate from an O2 shop account and keep my old number?

I am currently on the lowest tariff and they have quoted me £329 for an straight upgrade. :(

[xiasma]

You could port your number to a free orange PAYG sim and then port back again. I mean, what a pain, why do they make it so awkward?

[chrish01]

I asked O2 for a PAC code to move to o2-online and the immediately dropped the price and gave me 3 months free contract

Chris

[adamdon89]

Can you move from an O2 pay-as-you-go SIM to a O2 online SIM?

[jonlangton]

You're lucky chrish01, I tried to upgrade and was told by the upgrades team there was no way I could get a deal anywhere near the online one. The guy I spoke to made no attempt to offer any kind of deal to keep me on my old contract on better terms. So I went ahead and ordered the online deal that terapixels was talking about. However when I went about trying to keep my old mobile number and asked for my old contract to be cancelled I was told that the number cannot be transferred to my new online contract as I had not requested the PAC after cancelling the 02 UK contract. They claimed I have to enter the PAC code while taking on the online contract to transfer my mobile number.

Bearing in mind I requested cancellation of my old mobile contract at the same time I requested transfer of my old mobile number to the new online contract, it is a bit rich to be told that O2 " no can do". At the end of the day I have two current mobile contracts on a single account with the same service provider. So of course they can do it if they want!

What I don't understand is why they are treating existing customers so appallingly. Most of my friends said that o2 had an c**p reputation. Now I understand why. I still haven't decided whether to cancel my new online contract during the 14 days cooling off period and then move completely across to Orange. I'm still hoping O2 will come back with some kind of final offer but I'm not not holding out too much hope!

Let's see what happens....... :evil: :evil: :evil: