Is Clear Storage command the same as Hard Reset?

[Kensai]

I have some issues with ActiveSync 4.0. They started without a reason. Yesterday I was able to synchronize both via USB and Bluetooth, today nothing. :(

So before installing progies and doing anything else I would like to do a Hard Reset. After trying unsuccessfully (5-6 times) to do it via the keys I thought it might be easier with the command from Settings.

But is the command "Clear Storage" completely equivalent with a Hard Reset? I want to have my device new. :idea:

[Ineedtoys]

I have some issues with ActiveSync 4.0. They started without a reason. Yesterday I was able to synchronize both via USB and Bluetooth, today nothing. :(

So before installing progies and doing anything else I would like to do a Hard Reset. After trying unsuccessfully (5-6 times) to do it via the keys I thought it might be easier with the command from Settings.

But is the command "Clear Storage" completely equivalent with a Hard Reset? I want to have my device new. :idea:
Can't answer that for definate, but why can't you get the hard key method to work? No problems here:-
1. Press and hold the Comm manager (top left) and Voice recorder (top right) buttons with thumb and forefinger of left hand.
2. Whilst keeping them pressed, poke the stylus in the soft reset hole with your right hand.
3. Still keeping the two buttons pressed, release the soft reset button, and wait a few seconds for a black and white warning message to appear on the screen.
4. Once you see the text, release the top two buttons.
5. Finally, whilst the warning message is still on the screen, press the Send key (green phone button) to perform the hard reset, or any other key to abort.

[mikewchandler]

My kjam is actually on the way and not in my hands yet. But, in all my reading I've done to prepare, I've seen it twice mentioned that these are the same functions. Much easier to "clear all" than hold down three buttons at the same time. :D

[Ineedtoys]

Much easier to "clear all" than hold down three buttons at the same time. :D
What kind of idiot decided that it should be easy for anyone playing with your device to erase all your data? Do you never let your kids have a quick game of solitaire or make a quick call?

What's so difficult about holding a button on each side of the device whilst poking a hole with a stick? If you can't manage that, how do you manage to do CTRL-ALT-DEL on a PC?

Perhaps they had to provide the Clear All icon because of disability / a ccessabilty legislation, but let's be honest about this - anyone one who can't physically manage the buttons isn't going to be comfortable with the Wizard anyway, so why bother? Just another case of "dumbing down"?

[mikewchandler]

I don't really care about this feature that much. Just thought I'd post the info. It does seem a bit strange to make it that easy (esp with no backup software).

[Paragon]

Much easier to "clear all" than hold down three buttons at the same time. :D
What kind of idiot decided that it should be easy for anyone playing with your device to erase all your data? Do you never let your kids have a quick game of solitaire or make a quick call?

What's so difficult about holding a button on each side of the device whilst poking a hole with a stick? If you can't manage that, how do you manage to do CTRL-ALT-DEL on a PC?

Perhaps they had to provide the Clear All icon because of disability / a ccessabilty legislation, but let's be honest about this - anyone one who can't physically manage the buttons isn't going to be comfortable with the Wizard anyway, so why bother? Just another case of "dumbing down"?

......you have to enter a code for the clear all function to work. Kids can probably figure out the button sequence just as easy as the code. Heck they could get my childproof cigarette lighter to work before I could. ;)

If you are doing any kind of testing where you are doing multiple hard rests, the software solution is much better than playing twister with your PPC to get the right fingers in the right spot at the right time. ;)

Dave

Dave

[Ineedtoys]

...you have to enter a code for the clear all function to work. ..which it tells you on the screen. Really secure that!

Kids can probably figure out the button sequence just as easy as the code. Only if they (or your mischevious colleague/friend) have read up on the Wizard first. Where's the sense in spelling it out for them on the screen?

If you are doing any kind of testing where you are doing multiple hard rests...How can anybody too braindead to learn a sequence as simple as this possibly do any kind of "testing"?
...the software solution is much better than playing twister with your PPC to get the right fingers in the right spot at the right time. ;)
You must be crap at Twister then. If you hold the Wizard on your left hand, your thumb and forefinger fall right over the two buttons, leaving your right hand free to jab the reset button with stylus. Not exactly a feat of dexterity, and, as I said, no more difficult than CTRL-ALT-DEL.

Maybe Clear All is just a case of dumbing Windows down, for ham fisted idiots that can't be bothered/are too thick to read the manual? :lol:

[wardy]

Well to answer the question, here is what it says on Imate Site .

"You may occasionally reset your handset by using the "Clear Storage" function in the device. This is called a "hard reset" as doing this will erase all your data and all your Operator settings, the i-mate games and utilities (subject to territory), and antivirus software.

After resetting your device in this way, you will need to re-enter your device settings to restore email, MMS, ring tones, and so on".

[Ineedtoys]

Well to answer the question, here is what it says on Imate Site .

"You may occasionally reset your handset by using the "Clear Storage" function in the device. This is called a "hard reset" as doing this will erase all your data and all your Operator settings, the i-mate games and utilities (subject to territory), and antivirus software.

After resetting your device in this way, you will need to re-enter your device settings to restore email, MMS, ring tones, and so on".
Thanks wardy. But I still have to ask the question, What idiot thought this was necessary?
I know, some pointy head thought - "Oh My God - WM5 - Non Volatile Memory - now that taking that battery out doesn't work, better give the users a simple way to delete all their data! Using the old method of combination button presses is too difficult for those pig-trottered bozos!"
Nobody thought to tell them - "Users want to make it HARDER to lose data. That's why we're using Non Volatile Memory in the first place you d*ckhead!".

[darkwarrior]

My question therefore is, is there a way to disable the clear storage function?

[Ineedtoys]

My question therefore is, is there a way to disable the clear storage function?
I just deleted the shortcut (something like \Windows\Start Menu\Settings\Clear_Storage.lnk) with Total Commander and soft reset.

[Paragon]

...you have to enter a code for the clear all function to work. ..which it tells you on the screen. Really secure that!

Kids can probably figure out the button sequence just as easy as the code. Only if they (or your mischevious colleague/friend) have read up on the Wizard first. Where's the sense in spelling it out for them on the screen?

If you are doing any kind of testing where you are doing multiple hard rests...How can anybody too braindead to learn a sequence as simple as this possibly do any kind of "testing"?
...the software solution is much better than playing twister with your PPC to get the right fingers in the right spot at the right time. ;)


You must be crap at Twister then. If you hold the Wizard on your left hand, your thumb and forefinger fall right over the two buttons, leaving your right hand free to jab the reset button with stylus. Not exactly a feat of dexterity, and, as I said, no more difficult than CTRL-ALT-DEL.

Maybe Clear All is just a case of dumbing Windows down, for ham fisted idiots that can't be bothered/are too thick to read the manual? :lol:

We'll be sure to tell HTC to check with you from now on to be sure that their designs fit within your "Dumb down" guide lines. ;)

[Ineedtoys]

We'll be sure to tell HTC to check with you from now on to be sure that their designs fit within your "Dumb down" guide lines. ;)
Well, if a three button reset is too difficult for you, and you're glad HTC gave you an even simpler way to wipe your data, I guess "the cap fits" :lol: