Imate K jam stucks on Imate.....

[azizraza]

Hello,
Please help me in solving this problem in Imate K jam, when power it ON, it stucks on IMATE, doesnt process any more. I try to update device but update gives error, device not connected. What is hint to solve this problem?
Thanks

[mitchello]

Did you try to update the ROM before this happened?

With the update your trying to apply, is it the official one imate just released?