aczelkri
18th November 2005, 03:04 PM
Hi!
I have been struggling with the "Unable to answer call" message for quite a long time now. For those of you who might not know: When you receive a call, the phone is ringing and try to answer with the green button, the phone just displays this message and the caller gets a busy tone.
I have an i-mate JAM, which I upgraded with i-mate ROM, before it I had an i-mate XDA II, but I have always had the "unable to answer call" problem on all my machines, on all my ROMs.
After a lot of experimenting, finally I decided to uninstall the built in IA Caller ID software (which is incorrectly referenced as Photo Contacts in the start menu). Uninstalling was not a straightforward thing to do, but I will explain later. After uninstalling I installed Photo Contacts Pro 2.0 (which is, as I say NOT the same PhotoContacts that is bundled with the phone!! it has only the same name, but completely different application) Since that, everything works fine!!
So, about how to uninstall the built-in CallerID:
1. Maybe it is enough if you just disable it in the options... I am not sure.
2. I chose to hunt for its files and deleted them all. I downloaded an IA CallerID installer, looked into the package, found out what files is uses, and deleted them from my PDA.
3. Or alternatively, if you are not scared of a hard-reset, here you go:
--a. Do a hard reset
--b. When you have set up the touch screen, before the application installer begins, press reset quickly
--c. Now, you have a clean machine, without any applications (except for the default PocketPC ones). You don't even have an MMS client ant other stuff like that.
4. Go to File explorer, there should be a directory called Extended ROM
5. Install all apps there except for the CallerID app.
That's all.
Hope it helps.
I have been struggling with the "Unable to answer call" message for quite a long time now. For those of you who might not know: When you receive a call, the phone is ringing and try to answer with the green button, the phone just displays this message and the caller gets a busy tone.
I have an i-mate JAM, which I upgraded with i-mate ROM, before it I had an i-mate XDA II, but I have always had the "unable to answer call" problem on all my machines, on all my ROMs.
After a lot of experimenting, finally I decided to uninstall the built in IA Caller ID software (which is incorrectly referenced as Photo Contacts in the start menu). Uninstalling was not a straightforward thing to do, but I will explain later. After uninstalling I installed Photo Contacts Pro 2.0 (which is, as I say NOT the same PhotoContacts that is bundled with the phone!! it has only the same name, but completely different application) Since that, everything works fine!!
So, about how to uninstall the built-in CallerID:
1. Maybe it is enough if you just disable it in the options... I am not sure.
2. I chose to hunt for its files and deleted them all. I downloaded an IA CallerID installer, looked into the package, found out what files is uses, and deleted them from my PDA.
3. Or alternatively, if you are not scared of a hard-reset, here you go:
--a. Do a hard reset
--b. When you have set up the touch screen, before the application installer begins, press reset quickly
--c. Now, you have a clean machine, without any applications (except for the default PocketPC ones). You don't even have an MMS client ant other stuff like that.
4. Go to File explorer, there should be a directory called Extended ROM
5. Install all apps there except for the CallerID app.
That's all.
Hope it helps.