02 XSA EXEC problems with connecting to pc

[matt6124]

Hi, I'm a newbie when it comes to PDA's, I'm trying to do the most simple task of connecting my EXEC to my pc via USB cable but cannot get it to connect to ActiveSync. Ive installed ActiveSync (and reinstalled) from the 02 getting started cd, and when I connect my EXEC it says the usual new hardware detected and comes up with "Multimedia Video Controller" but there are no drivers on cd's to install it. I have read all troubleshooting on the supplied help files and on the ms website but still no luck. Can anyone help me?? Cheers

Matt

[mikealder]

Which opperating system are using on the PC?

[matt6124]

win XP professional service pack 2

[pvh]

You will find there are many posts in this forum relating to active sync issues. Especially if your PC is running any firewall related s/w.

[mikealder]

Apparantly MicroSoft will be bringing out active sync 4,1 at the end of the month to sort this problem out - Mike