Push-email now available

[cseilern]

@pfluger
imap seemed to work fine for me at 1&1 (usa), but smtp was flaky (no logon) - i.e. receiving was fine, but sending was not.

as for your problem, i initially get the same thing, although i do no understand why. however, when i wait a little, i also get the bodies of the emails.

[geoffreycross]

New version online now. This one includes a few minor fixes and a more complete set of registry options for outgoing email. These are only for those of you with a registry editor (this will change very shortly), but here is the full list:

Root: HKEY_CURRENT_USER\SOFTWARE\VGS\Profiles\PROFILENAM E

IncomingServer REG_SZ
OutgoingServer REG_SZ

// IMAP server login details
Username REG_SZ
Password REG_SZ

// current ignored
Domain REG_SZ

// email address and full-name on outgoing messages
FullName REG_SZ
EmailAddress REG_SZ


// 0 = smtp server doesn't require authentication
// 1 = smtp server requires authentication
SMTPAuthenticated REG_DWORD

// 0 = use SMTPUserid, SMTPPassword for authentication
// 1 = use Username, Password for authentication
SMTPAuthenticatedIMAP REG_DWORD

SMTPUserid REG_SZ
SMTPPassword REG_SZ

[oltp]

Downloading it right now....

[geoffreycross]

pfluger,cseilern:

The IMAP implementation downloads the message headers (From, To, Subject, Date) first and you will see those appear in Pocket Outlook almost immediately. The client then queues a request to download the first 1k of any message and this will be added to the message once it is returned. If you're working on a very slow network, you will probably see this happening in sequence; if the network is fast you will probably happen before you get a chance to open Pocket Outlook.

A bug / feature of Pocket Outlook is that if you have a message open and the client appends data to this message, the new data will only appear after you close and re-open the message.

[fripa]

Geoffrey:

@geoffreycross:
Like Marcuss, I have a ton of mails in my inbox which I dont need to sync. I also have a ton of mails in other folders I would like to sync as well. Finally, my Hosted Exchange service provider has an unreliable SMTP implementation.

I know you are working on a WM5 version, but do you also plan to implement multiple folders syncing sync limits and separate SMTP server credentials? if you are, how high on your to do lits are these?

Thanks.

Seems like it is going to be a very good program but I can not understand that it should be so hard for you to add the inbox limit ?? It has to be very easy just to set a limit of the number of emails to download at least before you add the day limit !?

I can also not use your program before you have added that feature. Can you please answer the question when you will implement it instead of just igonore ??

[dmsny]

i'm sure he is just trying to get the basic functions (sending and receiving) of the application working reliably at this point. when that's solid I would assume he will complete the other necessary capabilities:

attachments
mail download filter

[dmsny]

can anyone confirm if deleting mail from Messaging also deletes mail from the server? Does sent mail from Messaging show up in sent mail from the server? In other words, does everything stay in sync between the WM5 device and the IMAP server?

Geoff, can the body download limit of 1K be adjusted as well?

[paulg1981]

Hello everyone I am new here and have been using the app with little problems! I love it! I do have a couple of questions for you all though.

1. Is there a way to adjust the download limit to retrieve the entire message?

2. When sending mail i am unable, after sending an item, to open the inbox for a few tries? I can always eventually get it to open but not immediately.

Any help or suggestions would be greatly appreciated. FWIW I have a PPC 6700.

[micaman]

Has anyone been able to send or receive attachments? Geoffrey mentioned he was working on this but I wasn’t sure if there have been further advances since.

[oltp]

Hi Geoff,

Now some positive news: after shutting down the client the position in the tray becomes vacant again, thanks for sorting that out. It was annoying in combi. with phm traylaunchet.

Tomorrow I'll give the config. off a separate smtp server a go.

Overall thumbs up!

Cheers, M

[cseilern]

@geoffreycross
just to say thanks for vgsmail. the fact that this topic has become one of the most popular magician threads just goes to show how much ppc owners need/want mobile easy email without the hassle of a "service provider". Keep up th good stuff!

[heretic]

Geoff,

Don't get me wrong, I like your app apart from minor issues (does not automatically connect to GPRS after a soft reset, some codepage issues remain). But don't you think a 53.1MB :shock: log file in device's root for maybe 24 hours worth of logging is a bit too much? Or is it just my device?

'Till you answer, no log files from me, no thank you... :shock:

[dmsny]

how does it reconnect after a soft reset?

[oltp]

Not


at the moment.

[dmsny]

so how do you force it to reconnect?

Geoff specifically makes reference to a startup delay after a rebbot:

--------------------
2/1/06

Added startup delay of 60 seconds after reboot.
Improved SMTP robustness


So, this is not working in the most recent version?

[oltp]

The delay certainly smoothed the reset proces. BUT I just tested again 'vgsmail startup' doesn't connect gprs after a reset, neither soft nor hard ;-)

Cheers, M

[davpel]

Geoff:

I've sent you numerous messages and a log file for my Samsung i730, but still haven't heard back. Have you gotten my messages?

Just a quick update: tried a later build (the one prior to the current build) and found some improvement in the sense that it seemed to take longer to crash. But it did still crash with VGS mail installed. Typically, it takes about 20 minutes to 1/2 hour. The device will be asleep and then suddenly the screen will flash on for about 3 seconds and then shut off again. When I try to turn it back on, it won't wake up without a soft reset.

To make sure there were no software conflicts causing this, I did a hard reset and installed ONLY VGS mail. Unfortunately, the problem still happened.

I wonder whether this is an issue with CDMA/EVDO, or whether it is specific to the i730. Is anyone else running this application on a CDMA device?

David

P.S. I know this message board is for HTC devices, but this thread seems to have developed into the semi-official discussion forum for VGS mail, so I figured its appropriate to post here. Besides, there are some HTC devices available on Verizon.

[geoffreycross]

The problem with the lack of reconnect is that after a reset the phone actually reports to vgsmail that it already has an internet connection and therefore the application doesn't bother to try connecting via GPRS. I have to fix this, although at the moment I'm not entirely sure how.

[marcuss]

Just a quick update: tried a later build (the one prior to the current build) and found some improvement in the sense that it seemed to take longer to crash. But it did still crash with VGS mail installed. Typically, it takes about 20 minutes to 1/2 hour. The device will be asleep and then suddenly the screen will flash on for about 3 seconds and then shut off again. When I try to turn it back on, it won't wake up without a soft reset.

I have the same problem on my QTEK 9100 (WM5) but did not realise that it started to happen after the installation of vgsmail since I've had my device such a short time before installing vgsmail.

However I think it still occurs after removing vgsmail from my device (without hard reset). Havn't had time to confirm this though and I'm not planning to install the vgsmail until it fully supports limitation of mail retrieval and it seems like it's not really on geoffs high priority fixes so I guess it'll take some time.

Would still be interesting to hear if anyone else also have had this problem with/out vgsmail. But I guess I'll probably need to do a hard reset to fix it.

Geoff:
Wouldn't it be possible to just do a forced disconnect and then a connect of the GPRS after a reset to fix the internet connection problem?

[geoffreycross]

New version online now.

This version includes the 'vgsmail setup' application which will do all the registry editing for you and so WM5 users who didn't want to have to play around with the registry can now start using vgsmail.

At the moment, the process is slightly messy :

The first time you create a profile (i.e. the first time you install vgsmail) you should follow the instructions on the webpage to create the profile within Pocket Outlook. After that, run 'vgsmail setup' to check that the settings have been copied across into the registry correctly. Under WM2003SE things should be ok; under WM5 you will find that many of the settings are missing.

After that, you can run 'vgsmail setup' as often as you like to change settings etc.

[Izzard-UK]

....the phone actually reports to vgsmail that it already has an internet connection and therefore the application doesn't bother to try connecting via GPRS. I have to fix this, although at the moment I'm not entirely sure how.

How about: ignore what the phone says and test to see if there's a connection and, if not, make one? :) (Something like a ping?)

[geoffreycross]

I think I might have found a fix for the dial-up problem. Feel free to try out the version I just uploaded if you care about this issue.

[edit: Sorry, false alert. This doesn't help. :(]
[edit2: Ok, a hack fixed that problem. It seems that the phone believes itself to be docked for a short while after a reboot and as we don't want the GPRS to try dialing up whilst the phone is docked, it was sitting waiting to be undocked...]

[oltp]

Great service, just installed the previous one. Will report what I think of this newest version.

[dmsny]

so is the GPRS dialing and reboot reconnection issues fixed? Will the WM5 installation be smoothed out?

[geoffreycross]

dmsny:

Well of course. However, I am not sure whether this ranks higher than attachment support now.

[dmsny]

will it reconnect after a reboot to a CDMA/EVDO network like Verizon or Sprint?

[Izzard-UK]

Latest version installed and working fine on my Tmobile MDA Vario - setup application filled in the missing fields as described and send/receive of e-mail worked great. Good job!

[geoffreycross]

dmsny:

Your guess is as good as mine :). I don't have a CDMA network to test. I would say 'probably'.

[dmsny]

if the application does not automatically reconnect after a reboot or soft reset, how do you go about forcing a reconnection?

[oltp]

Yep the gprs issue still exists on my latest downloaded & installed version. Smtp to an others address needs some fiddling by myself I hope, it gets authenticated but sending fails.

[dmsny]

sorry to hear about the remaining GPRS reconnection and SMTP issues. Trying to get users on the treocentral forums to confirm that vgsmail is working on the treo 700 with the Verizon CDMA/EVDO network.

[tdaubign]

New version online now.

This version includes the 'vgsmail setup' application which will do all the registry editing for you and so WM5 users who didn't want to have to play around with the registry can now start using vgsmail.

At the moment, the process is slightly messy :


The first time you create a profile (i.e. the first time you install vgsmail) you should follow the instructions on the webpage to create the profile within Pocket Outlook. After that, run 'vgsmail setup' to check that the settings have been copied across into the registry correctly. Under WM2003SE things should be ok; under WM5 you will find that many of the settings are missing.

After that, you can run 'vgsmail setup' as often as you like to change settings etc.

Well done geoffrey, this app is becoming greater and greater every day !

However i have a question for you.
Can you implement SSL and port configuration for the outcoming server ?

I explain you my configuration that many users should use :
- fastmail incoming server
- gmail outgoing server (SSL + port 465)

Thanx a lot for all your previous work
Thomas

[Izzard-UK]

I explain you my configuration that many users should use :
- fastmail incoming server
- gmail outgoing server (SSL + port 465)

Thanx a lot for all your previous work
Thomas

I recommend upgrading your fastmail.cc account to a basic member account, then you can use their SMTP server.

[tdaubign]

I explain you my configuration that many users should use :
- fastmail incoming server
- gmail outgoing server (SSL + port 465)

Thanx a lot for all your previous work
Thomas

I recommend upgrading your fastmail.cc account to a basic member account, then you can use their SMTP server.

Yes, this is a solution but it doesn't match my need. As a matter of fact, all my friends are using my gmail account and i m very happy with it, i don't want to change for another one. Furthermore, i m using it to redirect to the fastmail account to receive mail (gmail don't do imap yet)

That s why it is very important for me to use my gmail account as my outgoing accont.

For that moment, i found a way to live with that, i create a second account in poutook configured with gmail parameters, and each time i answer a mail, i change the outgoing server in the mail.

But it will be more pleasant to not realize this change each time i need to answer a mail.

[m.zielinski]

I recommend upgrading your fastmail.cc account to a basic member account, then you can use their SMTP server.

But there is a big problem - sending with a gmail-adress or in my case an gmx.de address from the fastmail-server results in blacklisting problems caused by spam-filters because they check where the message comes from and fastmail.fm isnt the same as gmail or gmx.de...

Thats the reason why such a setup is important also for paying fastmail-users...
And with the latest releaso from today evening i can also use this setup and it works!

[Izzard-UK]

Oh, okay. That sucks! What about leaving your from address as fastmail.cc but using your gmail address as the reply-to?

[dmsny]

is there a way to change the reply to? I thought Pocket Outlook just uses the From address as the Reply To?

[oltp]

Still strugling to get outbound messages working again, maybe I need to start from scratch, but I don't want to loose all my send mail...

Hard decision cause know I'm unable to send at al with vgs.

Cheers, M

[dmsny]

has anyone been able to send reliably?

[URPREY]

Hi all,

since gmail is not yet supporting imap could someone recommend a free email service supporting imap?

thanks
a

AIM (aol email service) is free and includes a 2GB account. I was using it for incoming, and my normal email for outgoing. Works great and definitely supports IMAP. If you have an AIM screen name, you should already be set up for email too.

[geoffreycross]

Still strugling to get outbound messages working again, maybe I need to start from scratch, but I don't want to loose all my send mail...

Hard decision cause know I'm unable to send at al with vgs.

Cheers, M

It shouldn't be necessary to start from scratch. Send me a log and I'll have a look.

[dmsny]

URPREY:

Are you having any issues at all with vgsmail on the Sprint EVDO network?

Does it maintain a connection reliably?

What kind of drain are you seeing on battery?

Does it automatically reconnect to the network when you do a soft reset or your phone is out of cell signal range?

Any crashes or random resets since installing vgsmail?

Are you finding that all messages remain in sync with your IMAP server, received mail, sent mail, deleted mail?

This information would be helpful since we have gotten very little feedback with CDMA users.

Thanks

[URPREY]

URPREY:

Are you having any issues at all with vgsmail on the Sprint EVDO network?

I'll try to answer each one separately.

I tried the version at the beginning of January and had problems with maintaining a connection on my PPC-6700. I decided to uninstall and wait for th updates. I just installed the updated version last night, so I don't have a ton of experience but I'll reply based on what I've seen so far:

Does it maintain a connection reliably? I use the "always on" reg hack on my PPC-6700, and have had zero issues with connection thus far.

What kind of drain are you seeing on battery? I've noticed no ill effects to battery life so far.

Does it automatically reconnect to the network when you do a soft reset or your phone is out of cell signal range? Yes and yes.

Any crashes or random resets since installing vgsmail? None.

Are you finding that all messages remain in sync with your IMAP server, received mail, sent mail, deleted mail? Sync occurs within 15-20 seconds usually. No problems at all, comparing my webmail, vgsmail, and Thunderbird on my laptop at the same time.

I'll try and report back once I have more than 15 hours of experience with it, but this is MUCH improved over the previous version I tried. I'm very pleased thus far because I really missed Chatter for my Treo 650 when I switched to the 6700 (that's really the only thing I felt the 6700 was missing).

[dmsny]

UPREY:

Great responses, thanks! Couple of more follow ups:

1) Aside from all of your mail clients being in sync, the sent, received, and deleted folders on your IMAP server are all in sync with the Messaging application's account folders on your 6700? Just trying to clarify this (although you may have already answered this).

2) Could you reset the always on reg hack to the default settings in order to see if the client keeps the port connection open so that the reg hack is not necessary? I don't know if the reg hack works on the 700w and our IT folks won't allow it either.

3) Would you say that Messaging combined with vgsmail pretty much duplicates the Chatter experience and reliability on the 650? I know the attachment support is still missing but besides that would you say it does? We currently have a bunch 650's with Chatter and were holding off on 700w purchases until a viable solution was available. The SMS triggers from exchange just won't do it for us because we get so many messages per day. I just want to make sure we won't miss any messages since we never had to worry about that with Chatter.

4) The new mail notifications reliably wake up the device and either vibrate the unit or play the designated sound or both?

5) There are numerous reports that the GPRS radios don't reconnect on a reset or signal loss, just to confirm this is not happening with your Sprint CDMA/EVDO 6700?

Any further information would be much appreciated!

[oltp]

To all,

I did send Geoff a log file & was adviced to uncheck SMTPAuthenticated in my registry. As I already had the SMTPAuthenticatedIMAP unchecked without succes, I now have them both unchecked and it WORKS!!

Thanks Geoff, the confirmation was send to you by e-mail, you must have it by now, for this very good service.

Regards, M

Ps. now the basics work again, I'll try adding a separarate smtp address again.

[oltp]

To all,

I did send Geoff a log file & was adviced to uncheck SMTPAuthenticatedIMAP in my registry. As I already had the SMTPAuthenticated unchecked without succes, I now have them both unchecked and it WORKS!!

Thanks Geoff, the confirmation was send to you by e-mail, you must have it by now, for this very good service.

Regards, M

Ps. now the basics work again, I'll try adding a separarate smtp address again.

[URPREY]

URPREY:

Great responses, thanks! Couple of more follow ups:

1) Aside from all of your mail clients being in sync, the sent, received, and deleted folders on your IMAP server are all in sync with the Messaging application's account folders on your 6700? Just trying to clarify this (although you may have already answered this).

I currently don't have it set up to sync with anything but the default inbox folders that are set up with the install. I'm not sure that it supports it at this point

2) Could you reset the always on reg hack to the default settings in order to see if the client keeps the port connection open so that the reg hack is not necessary? I don't know if the reg hack works on the 700w and our IT folks won't allow it either.

I just removed the reg hack and am going out for a little while. I'll report back whether it works properly or not

3) Would you say that Messaging combined with vgsmail pretty much duplicates the Chatter experience and reliability on the 650? I know the attachment support is still missing but besides that would you say it does? We currently have a bunch 650's with Chatter and were holding off on 700w purchases until a viable solution was available. The SMS triggers from exchange just won't do it for us because we get so many messages per day. I just want to make sure we won't miss any messages since we never had to worry about that with Chatter.

I don't think that this program is on the magnitude of Chatter yet, but it has huge potential since it's on a WM5 device. Two things it needs are attachment support and HTML support. I also have this weird notification thing where when I get a new message, I only get the option to close or hide. I'd really like a way to jump to the message like the pOutlook program works by default. I'm sure that will be addressed at some point.

I can't really say much about reliability, and the basics are here, but it needs a lot more development to be close to Chatter. I'm not saying that to be critical at all though. I think he's going about it the right way - get the basics working and then add more bells and whistles. I can't tell him how much I appreciate his work thus far.

4) The new mail notifications reliably wake up the device and either vibrate the unit or play the designated sound or both?

With the always on reg hack, the device plays a tone and/or vibrates, but the screen doesn't turn on (this isn't a problem for me). I believe without the hack it works normally)

5) There are numerous reports that the GPRS radios don't reconnect on a reset or signal loss, just to confirm this is not happening with your Sprint CDMA/EVDO 6700?

No problems with the radio connecting. The 60 second delay built in works very well for me.

Hope that helps. I'll report back after my trip.

[dmsny]

UPREY,

Wow, that was fast! Thanks so much!

1) I was not aware that only the inbox syncs, I thought IMAP by default automatically duplicates whatever folders are present between the server and device and keeps them in sync. That's strange?

2) Yes, please let us know if the data port stays open, receives mail, wakes up the screen, and reconnects properly on a reset with the reg hack removed!

3) Glad to hear it reconnects on a soft reset, but will it reconnect without the reg hack?

4) Interesting about the new mail notifications, I thought this would be controlled by the OS or the Messaging app with the feature to jump directly to Messaging. Hmmm, maybe the vgsmail client is generating this. Hopefully he will add a direct launch option to his notifications.

5) Are you able to send to a different SMTP server or you are using the server that you also receive mail from?

6) Didn't realize that HTML mail could not be displayed. Is this a limitation of Messaging?

Hopefully, he will add attachment support within the next few days. At that point, the other bugs should be ironed out and I think vgsmail should be reliable and robust enough that we would go ahead with our Treo 700w purchases from Verizon. Awaiting your response!

[dmsny]

I understand the log file takes up quite a bit of memory? Can this be turned off?

[lambretta]

New version online now.

This version includes the 'vgsmail setup' application which will do all the registry editing for you and so WM5 users who didn't want to have to play around with the registry can now start using vgsmail.

At the moment, the process is slightly messy :


The first time you create a profile (i.e. the first time you install vgsmail) you should follow the instructions on the webpage to create the profile within Pocket Outlook. After that, run 'vgsmail setup' to check that the settings have been copied across into the registry correctly. Under WM2003SE things should be ok; under WM5 you will find that many of the settings are missing.

After that, you can run 'vgsmail setup' as often as you like to change settings etc.

Well done geoffrey, this app is becoming greater and greater every day !

However i have a question for you.
Can you implement SSL and port configuration for the outcoming server ?

I explain you my configuration that many users should use :
- fastmail incoming server
- gmail outgoing server (SSL + port 465)

Thanx a lot for all your previous work
Thomas

Why don't you just sign up to fastmail (Yes, spend a bit of money) and then you will not have to mess about with different settings for incoming and outgoing!

[URPREY]

URPREY,

Wow, that was fast! Thanks so much!

Here you go:

I just got back from my errands, and I'm happy to report no connection issues with the reg hack removed and soft reset. I can manually disconnect vision, and it automatically reconnected every time (I tried like 10 times lol)

1) I was not aware that only the inbox syncs, I thought IMAP by default automatically duplicates whatever folders are present between the server and device and keeps them in sync. That's strange?

It appears to be a limitation in vgsmail - I still have my other profile in pOutlook so I can access other folders if I need to. Manage folders does not bring up my other IMAP folders.

2) Yes, please let us know if the data port stays open, receives mail, wakes up the screen, and reconnects properly on a reset with the reg hack removed! Everything worked fine!

3) Glad to hear it reconnects on a soft reset, but will it reconnect without the reg hack? Yes!!!

4) Interesting about the new mail notifications, I thought this would be controlled by the OS or the Messaging app with the feature to jump directly to Messaging. Hmmm, maybe the vgsmail client is generating this. Hopefully he will add a direct launch option to his notifications. Agreed

5) Are you able to send to a different SMTP server or you are using the server that you also receive mail from?

I'm using an IMAP account from my web host. It worked fine for me before though.

6) Didn't realize that HTML mail could not be displayed. Is this a limitation of Messaging?

HTML is supported in pOutlook, so it appears to be a limitation in vgsmail

[dmsny]

URPREY,

GREAT FEEDBACK, VERY INFORMATIVE!! Thanks a million!

OK, so this is how we see VGSMAIL as a solution:

ADVANTAGES:

1) Real push mail TODAY, no need to wait for DirectPush (at least for mail).

2) No significant battery impact.

3) No need for always on reg hack, device stays in contact with server at all times.

4) Device reliably reconnects on soft reset or whenever carrier signal is lost and reestablished.

5) Outgoing SMTP server can be different from inbound server.

6) Works with WM 2003 and 2005.

CURRENT LIMITATIONS:

1) Supports Inbox folder only, will NOT sync outbox or deleted mail folders on server, or any other folder for that matter.

2) Does not display HTML mail.

3) Does not support attachments.

4) Does not use standard New Message Notification pop up, missing feature to launch Messaging application directly.

URPREY, didn't hear if screen turned ON with New Message Notfication and reg hack removed?

I think that about sums up where we are. Congratulations Geoff, you have created an amazing application in a very short time and solved a significant limitation in Windows Mobile devices that MS doesn't have a solution for yet!

Geoff, can you comment on your timeline to address the limitations outlined above?

URPREY, please let us know about the screen activation when the device is asleep.

Thanks!

[dmsny]

Geoff,

Another feature you should consider which is very popular in Chatter is a user configured schedule to control when the client is in contact with the server. For example, Chatter on my 650 connects at 7:30am each morning (not on the weekends) and disconnects at 10:00pm at night. This prevents my device from going off while I'm sleeping.

Another great Chatter feature, the ability to select an outgoing full name and email address when a new message is being created. Many users like to direct where a reply should be sent (another account, etc.). Please consider this.

I think you have the basics working reliably at this point, it's time for some of the tweaks mentioned above. When completed, you will have a fantastic, commercially viable product that we would recommend to every company we consult for!

Would you consider adding these features? If so, what would your timeline be?

Thanks

[GardnerMS]

I currently am using VGSMAIL's push-client on an HP hw6515, located on Cingular's Orange network in Austin, Tx.

The latest version is working quite well, with one outstanding issue. It doesn't vibrate or notify me in any way.

I am using Windows Mobile 2003 SE, and yes, I have followed Izzard's suggestion and looked @ Sounds and Notification. For Messaging: New e-mail message, I have "Play Sound", "Display Message on Screen", and "Vibrate" checked.... nada.. nothing... nunca...

Any advice? I can live without the notification if it means I can get email in real-time.

mG

PS: Yes, I am a former Chatter user on a Treo 650... This is very close and looking forward to continued use of it.

[URPREY]

URPREY, didn't hear if screen turned ON with New Message Notfication and reg hack removed?

URPREY, please let us know about the screen activation when the device is asleep.

Thanks!

It didn't work when the reg hack was removed. It's not a big deal to me because sometimes I don't have time to check my email at the time it arrives, and it doesn't burn battery life. I got about 12 hours of battery life today, which is good since I got about 60 emails and spent a good bit of time on the web today as well as some phone calls.

Can't wait to see more features added. Thanks Geoffrey!!!

[URPREY]

I forgot to add that ActiveSync kills the network connection, but vgsmail picks it right back up after I close ActiveSync (which I did about 20 times tonight while tweaking Opera 8.5 :D

[dmsny]

URPREY,

Interesting about the screen wakeup. So this must be an issue with vgsmail since it probably generates the notification? I hope Geoff addresses this as I generally leave my 650 on my desk set to vibrate. When a message comes in, the screen turns on and Chatter gets my attention. The battery life sounds great, not much of an impact. Yes, sounds like this is really coming along, I hope he adds the other features soon!

[geoffreycross]

Various:

- A new release with the first stage in attachment support included. Currently all you will see are the place holders for attachments in incoming messages. You will not be able to download the attachments.

- HTML support: I am not sure pocket outlook can actually display HTML, but most HTML messages also include a text/plain version for non-HTML capable clients. At present I am only display the first 'section' of the MIME message and so if that happens to be HTML you won't be able to view it. I will fix this some day.

- Notifications: the OS generates the notifications and so I have no control over whether the screen is turned on or not (this is probably set by the hardware manufacturer). I could force the screen to turn on, but I don't think I want to do this as it would be very non-standard.

- hw6515: I wonder if the hw6515 has got the 'New e-mail' notification registered under a different GUID. I'll check on this.

- Notification 'view' link to pocket outlook: this must be possible, but to be honest I don't know how to do it. I will add it to my list of things to work on.

- Multiple folders: IMAP doesn't allow you to have more than one 'folder' open at a time and so if you were to actively sync N folders this would require you to have N sockets connected to the server. This would cost you serious battery life. I will certainly work on allowing you to have this functionality at some point, but I don't think you'll actually want it when it's available.

- Changing the outgoing email address: this is a limitation of pocket outlook, but I have had a request to provide a fix. I've got it on my to-do list.

[Izzard-UK]

- HTML support: I am not sure pocket outlook can actually display HTML, but most HTML messages also include a text/plain version for non-HTML capable clients. At present I am only display the first 'section' of the MIME message and so if that happens to be HTML you won't be able to view it. I will fix this some day.

I believe the correct fix for this issue is to:

a) make sure all e-mails you get are sent in plain text
b) tell all your contacts you don't read HTML mail
c) generally boycott HTML e-mail :)

[URPREY]

- HTML support: I am not sure pocket outlook can actually display HTML, but most HTML messages also include a text/plain version for non-HTML capable clients. At present I am only display the first 'section' of the MIME message and so if that happens to be HTML you won't be able to view it. I will fix this some day.

I believe you're right. I just know that HTML messages in my normal pOutlook profiles read more like a plain text file than vgsmail. I can live with it either way :)

- Notification 'view' link to pocket outlook: this must be possible, but to be honest I don't know how to do it. I will add it to my list of things to work on.

This is the default way pOutlook notifies me of incoming email without vgsmail, if that helps at all.

Multiple folders: IMAP doesn't allow you to have more than one 'folder' open at a time and so if you were to actively sync N folders this would require you to have N sockets connected to the server. This would cost you serious battery life. I will certainly work on allowing you to have this functionality at some point, but I don't think you'll actually want it when it's available.

I remember this limitation from Chatter. We had to set each folder up as a separate profile/mailbox. I get around this by simply having a separate, non vgsmail profile in pOutlook, and just download new messages when I need to access the IMAP folders.

Thanks for all your hard work on this and your responsiveness!

[micaman]

Geoffrey, I downloaded the recent version and its looking great. I can’t wait for the full attachment support. This program on my Jam makes my Blackberry look ridiculous.

[dmsny]

Full attachment support will be the last piece of the puzzle to make this add-on a fully usuable replacement for the built in pOutlook transports for most users.

The direct link to launch pOutllook would be nice in the notifications. Not a critical priority since the gold standard, Chatter, does not offer this yet either! I'm sure it's possible since pOutlook provides this.

Folder sync: When a message is deleted in Chatter, it is ALSO deleted on the server. When a message is sent, a copy is also uploaded to the sent mail folder on the server. I don't think this is really considered a sync and wouldn't require multiple open ports. Can vgsmail do this today or is this something that needs to be added? This would be critical for us and others, I would think! Syncing the other folders would not be necessary for most users.

Screen wakeup, I would think that would be standard accross all WM devices, so I don't understand this on the 6700. Can anyone else comment on this and describe how their devices work?

The HP 6515 is an incredible device, has built in GPS and it's small. It is growing in popularity. We are considering this device in addition to the Treo 700, so notifications really need to work. This is a WM2003SE device and I thought vgsmail was compatible with WM2003?

Any comments? Geoff, keep up the great work! Seems like we are only a few days away from transforming our WM devices into real email scream machines!

[dmsny]

URPREY,

Can you comment on how vgsmail handles message deletion and sent messages on the server side? Are messages that are deleted on the device also deleted from the server? Do messages sent from the device also show up in the sent folder on the server? pOutlook already does this I believe.

[URPREY]

URPREY,

Can you comment on how vgsmail handles message deletion and sent messages on the server side? Are messages that are deleted on the device also deleted from the server? Do messages sent from the device also show up in the sent folder on the server? pOutlook already does this I believe.

I know that messages are deleted properly on the server, but I'm not at home to check and see if they show up in a sent folder on the server. I'll check tonight.

I DID run into a problem this morning with vgsmail. I received one email in particular, and it consistently crashed vgsmail when I tried to open it. I attempted to log the error, but couldn't recreate it after that. This happened 5 or 6 times, but only on that one email. It was an RSS forward from Treonauts, so maybe my device was trying to tell me something LOL.

I can forward the email to Geoffrey if it will help replicate the issue since I can't get it to recreate now that logging is turned on.

Also, my vgsmail is now only retrieving the first 1k of any email message. I'm not sure where to make the change so it downloads the entire message instead? Any help on that one Geoffrey?

[oltp]

With my fastmail account the messages aren't deleted on the server, only marked (strikethrough) & sended messages don't appear on the server unfortunately.

Still I'm as happy as can be. It's not being used for work mail, just delete a couple of hundred messages every week on the server.

cheers, M

[GardnerMS]

Will vgsmail work with my wifi card? or is it strictly gprs only for my Cingular 6515?

[dmsny]

Looks like some messages are MARKED for deletion and some are actually purged. Geoffrey, can you supply some more information regarding this? How is vgsmail supposed to work? It should purge them or is this controlled by pOutlook?

URPREY, please confirm the sent mail.

Thanks

[dmsny]

URPREY,

Strange problems, were they resolved?

[URPREY]

URPREY,

Strange problems, were they resolved?

Nothing yet. Awaiting advice on what to change.

[geoffreycross]

GardnerMS:

vgsmail should work through any available internet connection. So it will work through ActiveSync, GPRS, Wifi, IR or Bluetooth.

[paulg1981]

Am I the only one having issues sending mail (PPC-6700 Sprint EVDO Network)? I seem to have to wait a couple of minutes and during this period of time I am unable to access my inbox or vgsmail. Also if there is a message in the outbox and I close and reopen vgsmail it is not sent. Great app so far and I am loving the constant updates!

[URPREY]

Am I the only one having issues sending mail (PPC-6700 Sprint EVDO Network)? I seem to have to wait a couple of minutes and during this period of time I am unable to access my inbox or vgsmail. Also if there is a message in the outbox and I close and reopen vgsmail it is not sent. Great app so far and I am loving the constant updates!

No problems sending mail on my Sprint PPC-6700. I'm sending through my web host - Dreamhost.

[dmsny]

URPREY,

Are you still having the same problems. Crash on specific email and truncated messages?

paulg1981,

Are you still having sending problems?

[dmsny]

URPREY,

Can you confirm if sent mail shows up on the server? Are your messages simply marked for deletion or are thay actually deleted on the server when they are deleted on the device?

[testdebug]

hi. anybody can confirm if we can receive MMS with GPRS always connected. Today i tried to send MMS and failed because It is GPRS connected and cannot establish MMS connection. In this case i think we cannot receive MMS as well as we are now GPRS always connected. am i right?

[geoffreycross]

testdebug:

I've never used MMS and I might be wrong, but I believe that initially an incoming MMS appears to the phone as an SMS (the phone then goes off and fetches stuff via a data connection). Therefore you should be able to receive MMS while you are connected through vgsmail.

[dmsny]

geoffreycross,

Can you confirm how vgsmail handles deletion and sent mail as it relates to the server? There is a bit of confusion over this.

Thanks!

[URPREY]

It appears to me that my Thunderbird client and pOutlook are always in sync including deleted messages.

I'm on CDMA, but my SMS messages are coming in fine. Not sure if that addresses the MMS question or the GPRS.

I'm still having the issue with 2k email downloads if someone can help me fix this...

[dmsny]

URPREY,

In sync including sent mail as well? I don't understand this truncated message download issue? I hope Geoffrey will answer your question and help solve the problem soon.

Have you tried to reinstall vgsmail?

[dmsny]

Has anyone else experienced the problem that URPREY is having? vgsmail seems to download the complete message initially then reverts back to only the first 1 or 2k of the message?

Geoffrey, any ideas?

[geoffreycross]

Please can we keep the noise-to-signal ratio in this thread down to a minimum; I doubt many people are actually reading it any more!

I will post updates here; if you have bug reports, send them to ppcbugs@vgsmail.com.

Eventually I'll set up a forum for posting questions etc.

[dmsny]

I think we are all getting very good feedback for an application, with so much potential, in development.

Looking forward to the next release! Keep up the great work!

[paulg1981]

DMSNY,
Thanks for the help! yes I am still having problems with sending reliability! There is not a major issue but I have found the following after some tests:

When creating and sending a message from my device if I immediately send and exit poutlook and poweroff the message remains in the outbox indefinitely until I power the unit back on and wait about 30sec to a min for th message to be sent. The message is NEVER sent when the device is off.

If a new message is created and "sent" (placed in outbox) and then vgsmail is shutdown and restarted the message is never sent. If a soft reset is thrown in the mix then the mail in "outbox" disappears.


The program works extremely well and I feel a little guilty about nitpicking in such early development but i thought it mught be useful for geof or myself if I have an incorrect setting of some sort. I was also a Chatter user previously and I am thoroughly excited about this app! Have a great day and thanks for all the help.

[oltp]

r
When creating and sending a message from my device if I immediately send and exit poutlook and poweroff the message remains in the outbox indefinitely until I power the unit back on and wait about 30sec to a min for th message to be sent. The message is NEVER sent when the device is off.

If a new message is created and "sent" (placed in outbox) and then vgsmail is shutdown and restarted the message is never sent. If a soft reset is thrown in the mix then the mail in "outbox" disappears.

This behavior is the same on my magician, though easily bypassed. Don't shutdown tmail just minimize it.

And now the important good news, vgs now dials for my internet connection after a reset :-)

Cheers, M

[paulg1981]

Great glad to hear I am not completely retardo! I am making the changes now and it all makes sense! Thanks for the quick reply

[paulg1981]

It appears my device has to be on (Screen On) to send email still. Could this have anything to do with vgsmail not turning the screen upon receipt of a message?

[geoffreycross]

New version with a number of requested fixes:

• Fix to avoid double notification of new emails.
• “View” command on notifications loads pocket outlook and hides the notification.
• Buffer read overflow fixed in incoming message parsing which caused a crash under certain conditions.
• Fixed occasional lack of notifications in WM5 which was due to a minor change in the notification API between WM2003 and WM5.
• Added fix to force background sending during sleep state.
• All messages in ‘outbox’ will be sent when vgsmail is started.
• Significant bottleneck in sending removed.

[paulg1981]

Awesome Kudos!

[oltp]

Spot on!

[paulg1981]

Is it posted yet I just see the older 1/19 version?

[oltp]

Paul,

The files within the zip are dated 2005-01-20 Geoff must have forgotten to update the page...again :-) the internal version is 20050116...

Just testing sending mail with the new specs.

cheers, M

[paulg1981]

Ahh silly me should have checked

[paulg1981]

Does the setup app "vgsmail setup" work for anyone following the lateset release? Mine just freezes the device?!

On the upside the sending is MUCH improved and reminiscent of Chatter YAY! Great work Geof! it is much appreciated!

[dmsny]

any general feedback on the new release?

Sending/Receiving
Connection Reliability, etc.

URPREY did the new release solve your crashing and message truncation proble?

[paulg1981]

The new release is amazing! It fixed my sending issues and the connection has been reliable for me for a few releases now.

The only thing that is still a pain is not being able to downlaod the full message. Am i just missing a setting or something? Any help or ideas would be appreciated.

Very excited and grateful for the constant and quick releases and upgrades as well as support. I have posted on several forums praising this app and the development of it!

[paulg1981]

I forgot one thing! On occasion I get umlats in the message text that are obviously erroneous (the little 'u' with the accent mark thingy).

[dmsny]

confirmed vgsmail setup crashes pda. anyone else having this problem? downloaded new version but cant test it. :(

[paulg1981]

Yep I posted about that a little bit ago and have heard from one other person trying to install that it just freezes theirs as well. Was working fine until 1/20 release

[dmsny]

confirmed: message bodies are NOT being downloaded on my 2003SE device.

[dmsny]

I cannot SEND messages, they just sit in the outbox. UserID and password all correct. I can receive message headers only. SMTP server is same as inbound server. Control program says queued for sending but never sends message. Anyone have any ideas?

[dmsny]

notifications NOT working on my 2003SE device.

[dmsny]

If I shut down control program then restart, notifications seem to work just 1 time.

Deleting messages on the handheld does NOT delete them on the server. Tested by deleting message from the deleted message folder in pOutlook. No go here.

However, if I delete a message from the server is gets deleted from the handheld. Seems like deletions are only working one way at the moment.

[dmsny]

tested new version with 2003SE Pocket Loox. Here is what we found so far:

problem with 2003SE and notifications. Same problem as hp6515 user. They do not appear after first notification.

Setup program not working with 2003SE.

Message Body not loading.

Messages not being sent from outbox, maybe because we can't set up SMTP server properly due to vgsmail setup aplication crash.

Deleting mail in pOutlook does not delete from server, however this works in reverse.

can anyone else with a 2003SE OS confirm this?

[oltp]

Confirmations in version 20050120:
- hanging of my magician with setup
- overall much better respons from the device, not only within mailapps
- sending issues gone for what I niticed (prev. releases sometimes needed resending to get the message send)
- I advertise vgsmail everywhere, since the first releases

cheers, M

[cherylbaker]

Well I have tried and tried but cannot get this great program to work. I am looking for help. Here is where I am..

Iinstalled the transport.
set things up in outlook
Could not run the setup so I edited the registry adding the necessary fields.
I than ran setup and setup things there.
I rebooted.
I can run the vgsmail control program and see if it is connected.
I cannot get any mail off my imap server. Outlook "appears" to look for mail but none is found even though there is mail.

ALSO I can no longer send ANY pop mail from any of my pop accounts :(

HELP :(

(oh yah also my phone beeps alot.

[geoffreycross]

The only thing that is still a pain is not being able to downlaod the full message. Am i just missing a setting or something? Any help or ideas would be appreciated.


You should get the first 1k by default and then if you go to pOutlook and select 'Download Full Message' (or whatever it is called on your machine) then full message will appear shortly afterwards.

[geoffreycross]

Anyone with problems other than the 'setup crash'; please send a log to ppcbugs@vgsmail.com.

[geoffreycross]

New release fixes the setup crashing problem (it wasn't actually crashing but was just going very very very slowly :)).

[oltp]

Ok that prob. is history.

Thanks Geoff, M

[dmsny]

OK installed new setup. Doesn't hang anymore.

HOWEVER, outgoing messages just sit in outbox. Nothing is sent. (same settings as inbound server but nothing works)

Message body does NOT download. Either automatically or if requested by message. This functionality should follow the rule established in pOutlook (entire message, first 4k, etc.)

Can anyone else confirm these problems?

[dmsny]

these may be just issues with 2003se, I don't have a WM5 device to test.

[dmsny]

Exciting potential!! Great job so far! Extensive further testing done this weekend with 2003 device and Exchange server supporting IMAP idle command (the same one we use with Chatter on the 650). Connection and reconnection issues seem to have been solved (although client doesn't always auto start on soft reset?). 2003 Notifications, sending messages and server deletion issues remain but making good progress all around! Looking forward to the next release with more reliability enhancements and core features for both 2003 and WM5. :D

[dmsny]

Oh, and we have not been able to download any message bodies. The message headers are marked by pOutlook but none are downloaded.

[templar]

I have been trying this on and off for a while with my SX66. Send does not work. I have tried two different hosts (Cingular's and my mail provider). I have tried with and without authentication on my provider and using none on cingular. It just refuses to send mail.

The receive part works great. I am a chatter user also that crossed over to ppc and looking for a similar program when I use my ppc's. I also have a wizard and have not tried vgs on it yet. I look forward to updates and more functionality.

The potential is great with this program and I for one would be willing to show my support in a more tangible way if that would help. I have to think this is not Geoffrey's day job and more a labor of love. I know I for one would have a tough time justifying the amount of time he has obviously has been spending on this.


greg

[paulg1981]

The new release works great for sending newly created mail on my ppc6700 but when replying to mail and then exiting outlook and turning off the mail still just sits in the outbox until the device is powered on?! Great improvements thus far keep up the good work

[oltp]

Best bypass with sending mail still is not to close tmail/poutlook till the messages are actually send. Works for me all the time.

[dmsny]

templar,

agreed, the potential is there. Love to see this program make it commercially, it would open up a whole new world to PPC users that Chatter users have been enjoying for some time now. We would also be interested in showing our support in a more tangible way. With basic core features (attachment support, message body download, proper deletion handling with exchange, etc.) and more stability, this application would be ground breaking!

Growing more excited with each new release! Geoff, we are behind you 100%!

[dmsny]

sorry about the double post.

[paulg1981]

It turns out sending is not as reliable as I thought originally. Sometimes the messages get sent after I exit and power off (with and with out completely closing poutlook) and sometimes they don't.....very annoying! I am sure it will be worked out and I can live with it for now. This is still the best app for push email!

[jami1]

Wow in the last few hours I learned more about pop and Imap mail than I ever did. I was confused because I didn't know what the differences were. It also seems that my pop3 server, ( ISP HOSTING company) supports imap and I didn't even know it till today.

The implimentation of IMAP support in Pocket Outlook and WebIS Mail version 2.0 is very poor. There is IMAP Support but you still have to poll to retrieve the messages. Push email isn't there. But with this application I can actually send and recieve mail. My inbox is in sync with my webmail account. I have also added IMAP to Outlook 2003 to suppliment my Pop3 account so that I can know when new messages arrive.

I do have one question though, how do u find a list of commands that the pop3 server supports.

This program is truly a godsend. I will tell everyone about it.

[geoffreycross]

New release.

BASE64 encoded incoming attachments are now supported. This seems to take account of about 90% of the attachments I receive, but I will support further encoding sets as time goes on.

Outgoing attachments are not currently supported.

[oltp]

Geoff,

I'm noticing a minor inconvenience when I install new releases. Everytime the 'username' in the registry is set back to <myname> where it was <myname>@fastmail .fm. Probably I configured something incorrect & is this meant to happen.

Cheers, M

Btw att. received ok :-)

[geoffreycross]

oltp:

I think that problem should be fixed if you run through the setup application again. You will be prompted to 'rebuild' your MAPI profile which will require you to download all your messages the next time you connect; this will not happen again. The trouble is keeping the MAPI and registry settings in sync as only some of the MAPI parameters are exposed correctly and this subsection is different between WM2003SE and WM5.

[oltp]

Hmmmm I've shutdown vgscontrol, started the config tool & checked all fields. On starting control again it claim the mapi couldn't be opened. Meaning the profile isn't there. Opened mailbox & synced it, had tp choose a folder & provide user/pass again, so I did. Control keeps claiming mapi couldn't be opened :-(

tried the config tool again & like in first run after the shutdown it claims mapi & registry are out of sync. Now it deleted my mailprofile :-( all the send mail is gone :-(:-(

Totally rebuild the account bur same happens, setup want's to rebuild it, & control can't open it....

I'll try again during lunch

[geoffreycross]

oltp:

Try a soft reset. That should sort you out.

[oltp]

unfortunately not

[rustoss]

geoffreycross , couple days everything normal, icon sometimes not appears i think couse 11 icons i`ve in lower tray!

[oltp]

This is killing me, everytime I start the setup after creating a new vgs account it crashes fatal due to the fact that mapi & registry are out of sync.

Got it working again by setting up a new account & starting vgscontrol without running the setup program. Now I need to give in the smtp keys myself, but I can do that. Or I just restore my backup from yesterday :-(

Anyone else with simular probs. or am I the only moron?

Regards, M

[geoffreycross]

oltp:

No, I'm the moron. There is something very broken in the setup application and I recommend people resort to registry editing if they can possibly do that.

[oltp]

Fixed it with my regdump from yesterday :-)

well it's not a big problem to me, can't speak for others

[oltp]

Geoff,

I wouldn't dare to cal the developer of vgsmail a 'moron', much to happy with the program. I consider myself still as beta-tester in this.

[paulg1981]

still not receiving the full message although attachments work!

[URPREY]

Still using the version posted Friday - no issues over the weekend! I can manually select to download full message, but would love an option to automatically download entire message if possible. Thanks!

[geoffreycross]

paulg1981:

Are you saying that you cannot download the message body even if you go to pOutlook and select 'mark for download'?

URPREY:

There is now that option (I didn't post here, although the change log gives details of small changes like that) although you will need to get yourself a registry editor until I have had a another look at syncing the Outlook settings with the vgsmail client settings.

The registry key 'InitialDownload' (DWORD) should be set to 0 to download the headers only by default, >0 to download a portion of the body by default and -1 (or 4294967295) to download the entire message by default.

[URPREY]

Thanks! I created the new DWORD and set it to 50. Should be fine for my needs. I appreciate the quick response.

[dmsny]

OK, here is what we are seeing on our WM2003SE test unit:

1) Still CANNOT send under any circumstances. Tried multiple SMTP servers. ALL of them work with standard transports NONE work with vgsmail.

2) Cannot download ANY attachments from ANY senders although message body download DOES seems to work!

I'm with URPREY, would like to see option to download entire message or selected amount so that reading mail is not a two step process. Just the headers are not enough.

3) *** Registry and MAPI database out of sync errors with setup application. Our test unit is dead in the water after this error, vgsmail account vanished from pOutlook and we can no longer run control program (Could Not Open MAPI Interface Error)!!!

4) Overall speed seem to have improved slightly when it worked. Our test unit appeared to be not as sluggish.

Cannot due any further testing at this point, will try to reload last version. Made some progress.....

[geoffreycross]

Thanks! I created the new DWORD and set it to 50. Should be fine for my needs. I appreciate the quick response.

I think you want 50000. Otherwise you're going to get the first 50 bytes. :shock:

[geoffreycross]

OK, here is what we are seeing on our WM2003SE test unit:

FWIW, I am testing everything on WM5 (XDA Atom) and WM2003SE (imate Jam) and both work. I've got a feeling a number of other people are using WM2003SE here as it IS hosted under the Magician section.

[dmsny]

oops, I see the message size selection is already underway. Please let us know how to fix our database errors so we can continue testing.

[geoffreycross]

At the moment the only way of fixing your database problems are

1) close vgsmail control
2) in pOutlook, delete the profile associated with vgsmail
3) close pOutlook
4) delete the entire registry tree under HKEY_CURRENT_USER\SOFTWARE\VGS
5) soft reset
6) reinstall the profile in pOutlook

[dmsny]

OK, we will give it a try then wait for a new setup application so we don't have to edit the registry. Any idea why none of our attachments load, the bodies loaded this time? Also any luck addressing the sending issues, we had no luck before the database errors?

[dmsny]

Does the option to download the entire message also download the attachments? Although we have not been successful downloading any attachments.

[geoffreycross]

OK, we will give it a try then wait for a new setup application so we don't have to edit the registry. Any idea why none of our attachments load, the bodies loaded this time? Also any luck addressing the sending issues, we had no luck before the database errors?

I still believe that the sending issues have something to do with your setup as the log files look completely normal. And with that in mind, I wonder whether the attachments issue is also related. As always, without a log I cannot do anything.

[jami1]

ok now this is wierd. it was working yesterday, now today I let it run, and leave the connection up. As I was on the computer I decided to check my emails on the computer. I have a webmail interface that connects to the web server.


As I read emails the pockpc drops connection and a messages comes up the IMAP Idle not supported by server. It was working yesterday but now doesn't seem tobe working.

This would have been a nice birthday present for me if I would have gotten it to work. I will continue testing it. Is it that my server just doensn't support it or it is possible that there is another problem?

[geoffreycross]

jami1:

Happy Birthday.

I wonder if the problem is that your IMAP server is only allowing one connection at a time. So when you log on from the web interface your server is dumping the idle session on vgsmail. I have seen this before. If this is the case, I cannot really recommend anything other than getting a new mail provider :(.

[cseilern]

@geoffreycross
wow - i see that alsmot all the user request (wm5, attachement, sending, etc...) have been addressed in the multiple releases in just a few short weeks! will you also enable a feature to control how much vgsmail actually synchronises with the imap server (last 100 messages, last month of messages, etc...)? I have a huge inbox and dont want a mirror of it on my ppc. Also: how are subfolders handled by vgsmail?
Thanks.

[jami1]

Wow I didn't think of that and that is probably what is happening. However when I get on my personal computer and do a pop3 send recieve ( its a pop3 server originally, using linux) the emails from the pocket pc dissapear because they are taken off the server. I wish there was something else I could have done as I am stuck with this provider for another year.

[dmsny]

appreciate the quick reply. After installation of the new version and before the database crash, the message bodies started downloading so I would think this had to do with the changes in the new client. Same setup as before. Seems like several others are experiencing sending issues as well. Cannot explain why attachments don't download?

Looking forward to a new version of the setup program as well as the next release to address these issues.

Your progress is amazing and we do appreciate the opportunity to beta test this exciting application!

[dmsny]

uploading a copy of sent messages to the sent folder would be great. This is an option that Chatter has had for a while and we depend on it to keep just our inbox and sent exchange mail in sync accross our desktop and devices. How difficult or easy would this be to include?

[paulg1981]

My mistake I thought that the account settings in pocket outlook would be the way to download the entire message. Tried queing it and worked like a charm!

One last question do you you have any comment about sending with or without the mailbox open? I have had trouble reliable getting mail to send when I turn my device off and exit the mail app but also inconsistent with it on and mailbox closed>

[URPREY]

Thanks! I created the new DWORD and set it to 50. Should be fine for my needs. I appreciate the quick response.

I think you want 50000. Otherwise you're going to get the first 50 bytes. :shock:

That's what I meant - sorry :)

I created the DWORD value under my vgsmail profile set to 50000 and soft reset, but it's still only retrieving 2k. Am I doing something wrong?

[geoffreycross]

URPREY:

Sorry, I'm stupid twice in one day. The InitialDownload feature is implemented and in my personal release but I haven't released it onto the website yet. Expect it to appear in the next release; you'll be all set up so it will just start working.

[URPREY]

URPREY:

Sorry, I'm stupid twice in one day. The InitialDownload feature is implemented and in my personal release but I haven't released it onto the website yet. Expect it to appear in the next release; you'll be all set up so it will just start working.
No worries. Thanks for all your work on this.

[opergvh]

Used this during a few days, and this is really what I was looking for. Great!

[geoffreycross]

Ok, I have just released a new version of the transport and client.

The minor differences are:

- InitialDownload registry setting as described in my previous post.
- ExpungeOnDelete registry setting. Set to 0 (default) and messages will be 'marked for deletion' on the server but will not actually be expunged. Set to 1 and messages will completely disappear from the server when you delete them. This latter setting is for exchange servers which do not seem to support the 'deleted' IMAP flag correctly.

Neither of these settings are available through the UI yet and so you you will need a registry editor to get access to them. Expect the 'vgsmail setup' application to include these settings some time soon.

And a major difference:

I have decided that it is too difficult to try to coordinate all the settings with pOutlook directly and so from now on the 'vgsmail setup' application is the only supported method of changing settings.

1) When you first install vgsmail you should now create your new profile with this application.

2) If you have installed vgsmail at some point before this most recent release (20060124101300) you must move your profile before you can run 'vgsmail setup' (if you don't want to change any settings you can put this off until some later point). This process is a bit cumbersome (and might differ slightly for some users) but it only needs to be done once and only for current users:

i) close down the vgsmail client
ii) delete the profile you have setup in pOutlook
iii) close the inbox (if necessary go to Settings -> Memory -> Running programs) to check that it isn't still running
iv) uninstall the vgsmail client
v) uninstall the vgsmail transport
vi) re-install vgsmail transport
vii) re-install vgsmail client
viii) run 'vgsmail setup' and go through the process of creating the new profile. Your settings should have been retained, although no sent mail or deleted mail will be kept.

I have tested this a number of times on both WM2003SE and WM5 and it works about 90% of the time. Sometimes things get a bit messed up and in one case I ended up having to boot the phone into 'safe mode' (Pocket Plus) in order to completely delete the old profile.

Sorry for this rather horrible procedure, but that's what you get for having had 2 months of fun with vgsmail before everyone else :).

[enagel]

I am trying to run vgsmail on a Treo 700w running WM5 in order to access mail on my corporate IMAP server which requires a SSL connection. After configuring an account within POutlook, including having checked use a SSL connection, and trying to connect using vgsmail, the vgsmail log indicates that it could create a socket. As such, I never am able to connect to my server. I am able to successfully log in to it by creating a straight IMAP account under POutlook and not using vgsmail. Thoughts? Thanks

[geoffreycross]

enagel:

vgsmail does not support SSL at the moment,

[URPREY]

I just finished the update and all seems well. Excellent progress!

One question - the new mail notification in pOutlook gave me two hard key options : dismiss or view. Is it possible for the vgsmail notification to mimic that behavior? It's a little tough to activate the view button on that popup window. If not, no big deal.

Thanks!

[oltp]

Sorry for this rather horrible procedure, but that's what you get for having had 2 months of fun with vgsmail before everyone else :).
A bit more consideration with your testing staff would be appreciated ;-)

[enagel]

Many thanks for the speedy response about SSL. I hope that support of it is on the list for future enhancements.

[tdaubign]

enagel:

vgsmail does not support SSL at the moment,

But for the outgoing server ? With the new install solution, we cannot anymore choose the SSL connexion for outgoing message.... :(

As far as i m concerned, i m using fastmail as my imap incomming server and gmail as my smtp outgoing provider... It doesn't work anymore !

[geoffreycross]

we cannot anymore choose the SSL connexion for outgoing message.... :(


You can't. Before the new install regime you could but it made no difference. Maybe it just made you feel more secure, but believe me SSL was never supported inbound or outbound.

[tdaubign]

You can't. Before the new install regime you could but it made no difference. Maybe it just made you feel more secure, but believe me SSL was never supported inbound or outbound.

It s not a question to be more secure or not, it s just a question to be able to send mail using gmail, but it seems to be not able without SSL, you confirm ?

[geoffreycross]

tdaubign:

I don't understand. It is possible to send email, it is just not possible to connect to a server which requires SSL.

[oltp]

Geoff,

After deinstalling transport & client & deleting the pOutlook profile, I installed & recreated my profile now everything works like it should be. Deleting on the sever side, fetching attachment & messages > 1K also without problems.

Thanks again, M

[dmsny]

Installed new transport and new client on new HP 1990 WM5 device. No previous installation. Transport does NOT show up in Messaging application. Tried soft reset NG. Am I doing something wrong?

[oltp]

The transport isn't showing in tMail anymore. Just install transport & client. Then run the setup, this will create the mailprofile. After the setup your profile is available in the mail app., start vgscontrol to download the messages. New procedure like geoff stated, but works fine.

Cheers, M

[dmsny]

nothing shows up in the mail app after the setup app is run. Not knowing, I just created a new mailbox in the mail app and I named it the same as the vgsmail profile. Started downloading messages at that point? Did I miss something here?

[tdaubign]

tdaubign:

I don't understand. It is possible to send email, it is just not possible to connect to a server which requires SSL.

Yes, that s what i m saying, Gmail seems to require SSL... Do you plan to implement it ?

[dmsny]

ok, big problem so far. Unit locked up had to soft reset. Client kept original messages in inbox then re-loaded all of the messages again and ADDED them to the original messages. So I actually had 200 messages in my account, now I have 400 in my inbox on my PDA. Shouldn't box be in sync with the server?

[dmsny]

ok, my mistake. did not match the count correctly. However, there will be soft resets from time to time. Anyway to prevent client from re-downloading and or not notifying until first idle after reset? A little annoying.

[dmsny]

i dont think my client is working properly. stuck on sending queued data command yet the idle timer is moving. Again, no profile in Messaging after I set up a new profile in vgsmail setup. Created profile with same name. Cant download bodies anymore, what am I doing wrong?????

[dmsny]

OK I think I figured it out. I didn't realize that the setup program created a Messaging account and I had already created an IMAP account in Messaging with the same vgsmail profile name before realizing this. Maybe the client was getting confused? Anyway continuing tests...

[dmsny]

gotta have those soft buttons to view mail!!!!! tests continue....

[dmsny]

my pda has locked up three times already while downloading my mail. close to 400 messages. I cannot test any further until this issue is resolved. anyone else experiencing this problem with large number of messages?

[nosdrahcir]

Just a quick pointer... the dates on your site are wrong... I've been using VGS for long enough now to ignore the dates, but new users might get confused...

Great software though! I'm truly impressed!

[dmsny]

Unfortunately, I'm having less success with this version than the prior one in terms of push.

I finally got the client to download all of the message headers with out locking up the PDA (1 time). Turns out it was 297. But I'm am experiencing frequent lock ups with this version.

The client no longer indicates that it is IDLE for some reason in the status area.

The message bodies seem to download when requested.

For some reason new mail is no longer updated????? In other words, client seems to be connected but nothing is pushed to the device. Client icon always flashes between yellow and green, is this normal?

Still cannot send using my ISP's SMTP server, again correct settings in setup. Messaging transport sends but not client. Tried with and without authentication. Don't know what else to try.

Unfortunately, lost PUSH functionality and not having much luck with this version.... :cry: :cry: :cry:

[dmsny]

Will try to reinstall transport to restore PUSH function. Don't know what else to do. Could it be that I am testing with a WiFi model?

[dmsny]

no luck.

[dmsny]

seems to choke when downloading lots of emails initially, we have over 400 on our server. We switched to our 2003SE test device and client started losing connection about three quarters through download. This happened several times. We had a solid WiFi connection to whole time about ten feet from the access point.

Also experiencing lockups on this device as well, Pocket Loox 2003SE. Required soft resets several times.

[dmsny]

No luck with PUSH functionality on this device either. Downloads bodies on request, but it won't push new mail. Don't know how to download attachments?

Anyone else experiencing loss of push updates?

[geoffreycross]

dmsny:

Please stop! If you have a bug report, send it to ppcbugs@vgsmail.com including a log file (otherwise I cannot do anything). 11 posts in 4 hours and I can't actually work out what your bug is.

[geoffreycross]

This thread has got out of control and it is time to move elsewhere.

I have set up a forum to discuss vgsmail issues, bugs, feature requests etc. I will therefore no longer be posting to this thread. Please go to

http://forum.vgsmail.com

from now on to report bugs, get help, receive updates...

[dmsny]

Sorry Geoff if we offended you in some way. We REALLY appreciate all the hard work and effort you have put into this project and continue to! You have undertaken an extremely difficult task that may change the daily lives of PPC users around the world!

Our goal is the same as every other user on this board, to provide as much open and candid real world usability experience in an effort to help you develop the most robust and reliable platform possible for a first release.

We have over 10 treo 650 users (IT consultants) with in depth experience using Chatter (another IMAP idle client) on PALM OS for over a year now, which offers a good bench mark for comparison.

Log files are on their way to you now.... and once again, thank you for your work and dedication to this project! See you on the new board.

[ag0w]

Sorry - enoughs enough - I have been using this with some success but since having loaded the latest software I'm experiencing the same problems as dmsny.

I just can't spend another 10 hours trying to sort out the problems caused by being a free tester for the most buggy software I've ever seen - which this time resulted in having to completely reload my PPC

Also DONT put pocket plus on a WM5 machine it knackers it on boot

This version locks up my messaging every run and deletes my pop3 accounts.

I think I'll check out some of the other working IMAP offerings..

Thanks for all the effort .. but theres beta and then theres beta!!

[URPREY]

Sorry - enoughs enough - I have been using this with some success but since having loaded the latest software I'm experiencing the same problems as dmsny.

I just can't spend another 10 hours trying to sort out the problems caused by being a free tester for the most buggy software I've ever seen - which this time resulted in having to completely reload my PPC

Also DONT put pocket plus on a WM5 machine it knackers it on boot

This version locks up my messaging every run and deletes my pop3 accounts.

I think I'll check out some of the other working IMAP offerings..

Thanks for all the effort .. but theres beta and then theres beta!!

Sorry you've been having problems, but mine has been very stable since 2 weeks ago. It sounds like you have some other issues with your phone other than this software. I would consider this software in beta. It's far too advanced to be alpha. If it doesn't work for you, I suggest you move along.

I've beta tested lots of software, and this one is very stable by comparison.

[dmsny]

Geoff doesn't agree with you URPREY, he feels this is an ALPHA version according to the emails I have received from him. It will be just one of many solutions coming from several companies. I believe it has a long way to go, but a lot of progress has been made. It is not reliable for everyday high volume or business use. It needs to be MUCH faster and more responsive, more stable, and has to be designed to handle lots of mail on servers. Seems to choke when there is more than 200-300 messages.

WebIS will be releasing a brand new version 3 of their client which will support IMAP push. They seem to be a great company and have the ability to properly support development and a large user base.

I have also started using this product, office2go, which is similar to vgsmail but much more stable, faster, and reliable:

www.space2go.com

Essentially, you sign up for a free 30 account, download a client, and forward your mail to their server. When mail hits your office2go account it gets pushed to your PPC. Works really well, no slow downs or crashes, and it FAST!

More about it here:

http://discussion.treocentral.com/showthread.php?t=105531

[ag0w]

Don't get me wrong I fully appreciate the effort that has gone into this software and that - when it works it works - I couldn't even begin to do something like this!!

I accept issues and don't moan about no attachments etc - cos I know this works as it's main aim - an immediate notification of a mail that you can follow up with other e-mail settings for the full mail.

But this particular beta has become silly - I get the feeling I am doing a lot of free beta testing for a product that will eventually be commercial that I will have to pay for to continue to use.

My PPC has no other issues and it is a clash between the old and new software that screwed up my poutlook that meant a complete rebuild and re-sync - heh it only took me 7 hours !!!

[jfran]

I have just reviewed the last few posts and am wondering if we are talking about the same application as I havent had any problemd baring 1 soft reset when I first installed it on my wizard.

regards

Jim

[Kayser]

Tried over windows mobile 6 (hermes)

It crash my phone, only soft reset can do something

btw it does allways that when client is launched

Website has changed, forums from vgsmail are dead and spammed

Is this project still open ?

[iRiKi]

the project evolved to a commercial app, just like ag0w predicted:

I get the feeling I am doing a lot of free beta testing for a product that will eventually be commercial that I will have to pay for to continue to use.


does any1 have a mirror of the old application to upload it? thx in advance :o

[puneet_84]

not working for me please let me know if my setting are correct---
it runs in background and the icon at the screen shows a message icon with H mark(roated by 90 degree) always and it keeps blinking in red and yellow colour.

and in log it shows "socket read strange"
i am using XDA atom with WM5 3.3

please help me

[leaskovski]

Damn this app could have been great if it hadnt become commercial. Thanks to that I can't seem to find much info on it.

How call would it had been to have this and use its imap folder mapping capabilities. then we could use this with pocket outlook and gmail imap!

That would have been a winner!!!

[andre217]

Is there a free alternative until now?

[snudel]

i am also rather loocking for a free alternative.

what a shame to do a commercial app after this support from the forum guys...

[klutus]

To anyone:

Some time ago Emansio acquired the source code with the purpose to create a truly professional mobile email client. In Q2 this year the first new version was launched that solved some issues with WM 6 and 6.1

The current version has been tested and is stable on the latest devices like Diamond Touch, TYTNII, etc.. where the "plug-in" design integrates seamlessly with the 3D interface of HTC.

There is free trial available on www.emansio.com

We have also made an instruction video available on you tube:
http://www.youtube.com/watch?v=XVzjqz29SFg

Best regards,

Emansio Team

[snudel]

and we shall test it again for you?

pfff go away