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View Full Version : Mail Boxes in JasJar keep disappearing?


majedjalali
12th December 2005, 01:08 PM
I have a JasJar and when I switch sims the mailboxes keep disappearing. I still see them in the TODAY screen but when I try to select them they are nowhere to be found. I also try to manually go to messaging but they are missing from there too. I keep creating new boxes and they are starting to number up Yahoo1, Yahoo2 etc.

Help Me.

Thanks. :D

chrissyboy6969
12th December 2005, 01:45 PM
Yeah i have experienced the same thing, whats seems to work for me is making sure you close down all apps before a soft reset or sim card change, go to start settings system memory running program list and stop all

This works for me every time now and i no longer have to set up my mail accounts

snorbaard
14th December 2005, 09:49 PM
All you need to do is to turn off your device off for a while (a couple of seconds will do) before you reset.
It's because WM5 caches data to speed up the device a bit, and if you reset your device before it gets a chance to permanently write the data, it gets lost.

Best thing is to shut off before you do a reset, in case you lose data. :D

BoSJo
15th December 2005, 09:15 PM
Well I sent mine to service, switched the mainboard and i can soft reset at anytime now, never looses any data any more.
Same Rom and config but the problem is completly gone :)

BeyondtheTech
15th December 2005, 10:33 PM
Well I sent mine to service, switched the mainboard and i can soft reset at anytime now, never looses any data any more.
Same Rom and config but the problem is completly gone :)

Which Universal device did you have exactly?

I have a Qtek 9000 that seems to be forgetting its authentications and I can't figure it out. Nothing else seems to be wrong with it which leads me to think it HAS to be a software issue, but I can't pin it down!

The only weird things I'm experiencing: Bluetooth devices lose pairing (device redetects them and asks for PIN), Wi-Fi access points get wiped clean (get prompted for WPA keys), and infrequently the Exchange Server password in ActiveSync and the GPRS login information to Cingular are asked even when "Save password" is set.

BoSJo
15th December 2005, 10:49 PM
Qtek 9000 from Dangaard Norway

Min wiped Email settings, Wlan, and some GPRS settings
Don't know about BT, dident use it before i sent it back.

BeyondtheTech
16th December 2005, 07:07 AM
Thanks Bosjo, I was beginning to think I was the only one, or that it was a software issue.

I believe it's related to the fact that the IMEI temporarily disappears from the phone, so it loses authentication of itself and therefore the devices or credentials its encrypted with.

I posted full details here http://www.howardforums.com/showthread.php?t=797931 and will likely be shipping it back to the supplier tomorrow for replacement.

BoSJo
16th December 2005, 09:09 AM
That's true, I totally forgot about the Imei disapering.
It also failed to display the radio version.

I know for sure that they actually switched the mainboard cause I have a different MAC adress, haven't checked the Imei number though.

It's a bit funny that this is a hardware error, one would think that it should forgett all settings then and not just pieces off it

q-biq
20th January 2006, 12:28 PM
Got the same problem. Im seeing my mail account on the today screen but can't access it, if i search for the e-mail's i can find them but can't access them. Anyone find a workaround or where can i delete my mail account i had before it dissapred, becuase now if i try to add the mail account again with the same name as last time it says that i alredy got a account but i can't edit it :/... Please help

q-biq
22nd January 2006, 04:24 AM
damn, nobody found a solution for this? search thru the registry twice without a result ;/

ady
23rd January 2006, 02:42 PM
does this happen only when you take off the battery?

miguelromerom
23rd January 2006, 11:53 PM
another one :(....

any solution for it....

regards

q-biq
24th January 2006, 02:11 AM
ady: nah when i do a soft reset

can't find it in somewhere in the registry either so don't know how i could remove this damn buggy thing :/